You do know they do not make the sofas they get stuff from all over the world by the sounds of it. IMO if you want a good sofa shop where the sofas are at least made where if you have a problem it can be solved a good furniture store where you can read reviews online is a good place to go.Have you actully sat on this sofa? I would strongly say you never buy a furniture piece on line if you you want it for comfort . You need to test drive .