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User issues - Sharp Convection Microwave Drawer Model SMD2499FS

2 years ago

I recently had my kitchen remodeled. I purchased a Sharp Drawer Convection Microwave drawer (that does 100 other things). I am looking for resources to learn how to use this appliance. I have been looking through YouTube videos, but it is taking hours without helping me. I have been trying to figure out how to operate this expensive appliance. At this point, I wish I had bought a countertop microwave. I would have a lifetime supply of microwaves and toaster ovens for the cost of this drawer microwave, multi-function appliance.


I do have some technology experience so I was looking forward to "learning" how to use this oven. I was able to quickly figure out how to use the "wave to open" feature and the menu listings so I am capable of following directions.


I have been trying to use it following the manual's directions to do simple tasks. For example: I have been trying to make toast! For English muffins, I have to do two cycles of the "dark #5 setting" then turn over the English muffins and repeat the two cycles. Also, I have tried the sensor menu options to cook steamed, frozen vegetable bags. I have to keep a close eye on it and pull it out before the cooking time ends. Otherwise, the bag splits open and makes a mess. Needless to say, I am frustrated and have resorted to using my old combination convection, air fryer, toaster oven.


Does anyone have any experience, advice or resources they are able to share? That being said ... is it possible to remove the Sharp microwave and slide in a conventional microwave in the lower cabinet?

Thank you so much for any help, advice, resources you may be able to provide.

Paula

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