Wanted to hear the experience of the community with ASKO dishwasher?

We had the model DBI664THXXLS.U . Purchased this dishwasher and had it professionally installed when we remodeled our kitchen in 2020.
It was a good dishwasher when it worked and did a great job in cleaning and drying and is super quiet.
Unfortunately, it broke down on us just 2.5 years later.
The customer service from this company is horrible to say it kindly.
They partner with Pinnacle Service in our area. Our unit is supposed to be in warranty for 5 years and so we contacted the company to get this repaired. Did not hear back from them after 4 weeks!
Cannot find any appliance repair to service this model even if I am willing to pay and the repair guys say that this was a terrible company to deal with for parts etc.
Ultimately, I had to trash this dishwasher and get a new one.
I would strongly discourage anyone else from purchasing this dishwasher.
Wondering if anyone had similar issues with this company?

RB