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HELP! Dirty epoxy grout!

2 years ago

We are in a brand new house. Our grout in all three bathrooms is dirty, due to the fact that our builder did not protect our floors after they were tiled and grouted. The grout is epoxy grout. We have tried Zep grout cleaner and brightener, and we purchased a Dupray neat steam cleaner, neither one have made the slightest difference. The pictures below were given to the builder, who says that he doesn’t see the difference between the two. One is clean and up close to the vanity, and the other one is the rest of the floor where I guess worker’s walked. We live in East Tennessee, our dirt is orange clay, which I assume is how it got so dirty. We are so upset as we have spent a lot of money on the house. Any suggestions would be appreciated!



Comments (11)

  • 2 years ago

    For the record, (im commenting on my own post), I received one comment that was negative and provided no help or encouragement at all. The commenter is supposed to be a ”pro”, short for professional! There actually are many products out there to try, i was just looking for some advice. i don’t believe my tile is ”ruined”. I will update after we try a few things, in hopes that it might help someone else!

  • PRO
    2 years ago

    I don't have epoxy grout in my shower, but I did have some nasty mildew on the floor. Yesterday I wetted the floor, sprinkled it with Comet, covered it in paper towels, and saturated those with 50/50 bleach/water mix.


    My floor looks like new this morning.

    HU-375539656 thanked Joseph Corlett, LLC
  • 2 years ago

    Great! def will try!

  • PRO
    2 years ago
    last modified: 2 years ago

    You can easily tell that it's grout residue. Look at the shadowing around the edges of the tiles. There is no cleaning that past about 4 hours.


    Unless it's an incorrect waterproofing issue, and the tile is sitting in soup. Where are the pictures of this being built?

  • 2 years ago

    People are commenting about the epoxy grout possibly having some residue on the tile itself, but that's not what the poster is asking about. The first picture shows the epoxy grout in the grout joint itself is stained much darker. Hopefully something works to get this clean. Epoxy is tough and you should be able to clean it with something. However, epoxy is not chemical proof to all chemicals. You might want to see what people use on epoxy garage floors for stains. For instance, alcohol will damage the sheen of an epoxy garage floor.

    HU-375539656 thanked T T
  • 2 years ago

    Grout Renew.

    HU-375539656 thanked Jeanne Cardwell
  • 2 years ago

    Re: this comment from a person who commented, ”You can easily tell that it's grout residue. Look at the shadowing around the edges of the tiles. There is no cleaning that past about 4 hours.”

    > So, i should have been more clear. The tile, while it might have some haze on it ( not sure), is supposed to have the gray shadow around the border of each pieceeve. it is supposed to look ”antiqued”. Our concern is the dirty grout lines.

  • PRO
    2 years ago

    If it is supposed to look dirty, then accept that dirty grout is part of the overall look too.

  • 2 years ago
    last modified: 2 years ago

    I'm glad something seems to work. I'm shocked that it stained, as I have epoxy in 2 bathrooms and have commented on these forums many times that it is 'bomb-proof.' I read somewhere to never use a steam cleaner on it, maybe because it's plastic? So use caution. Your tile is beautiful and your tiler did an amazing job of matching the pattern at the joints!

    HU-375539656 thanked olychick
  • PRO
    2 years ago

    Bleach does not remove dirt. It is not a cleaner. It just lightens the dirt that is still there. If a surfactant will not remove dirt, that’s an issue beyond dirt.

    HU-375539656 thanked Monique