Defective DVD Disc?

last year

last modified: last year

Just bought a brand new sealed DVD set. It is a series with 3 discs. They all skip. They will run for awhile and then stop. When it starts again it has skipped the portion when it was stopped.

I tried it on 2 different players. Last night I ran an old DVD for over 2 hours with no problem, thus I concluded that the player was OK.

Is there anything I can do to fix the discs?

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Comments (7)

kaseki
last year
As a WAG, given that the DVD set was new, is it possible you are trying to run Blue Ray DVDs in an "old school" regular DVD player. I've never done that, but speculate that the tracks are finer for the Blue Ray disks.

With used DVDs, it is possible to look at them at an angle in the sunlight and sometimes see grunge that is interfering with tracking.
gypsmjiminc
Original Author
last year
It's a DVD Video, not a Blue Ray.
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dadoes
last year
I have run across new-in-box DVDs exhibiting that problem, freezing/skipping at a particular spot or a few/several spots. I'm not aware of a fix, which is not to say there may not be a method. Have you searched accordingly?
gypsmjiminc
Original Author
last year
Yes, they said its probably a scratch and try to rub it out with toothpaste. I DID find a scratch and "Crest" made it worse.

I found that suggestion after posting above. Since the DVD is no good I figured what the heck...
dadoes
last year
Note that this discussion is in the wrong section. It should be in Electronics and/or Home Entertainment, not (kitchen) Appliances.
gypsmjiminc
Original Author
last year
sorry, but this site is hard for me to navigate. Please move it to the right place if you can.
dadoes
last year
Board users can't move posts. I've tagged it as "Inappropriate or Abusive" which is the only suitable selection from the available choices. The board moderator will hopefully read the thread in response to the tagging and move it accordingly (and not delete it!).

Houzz needs to add more choices for tagging and make them more specific to common problems. The three choices are too narrow to fit all situations.