I presume you tried contacting who's about this? They are so annoying.

Cynthia,

Sorry you are having these issues. Could you try a different browser like Firefox and create your account? Perhaps some cache or other info is retained from your usual browser that’s causing this.

Hi, for the first time ever, I have been having issues with Houzz/gardenweb logging in. I know lots of people have had issues but I never did until the last 2 weeks. I can log into the main Houzz site just fine. My profile/account shows and can be accessed etc. Once I go go discussions I am not logged in. I try to like or comment on something it takes me to a page that says "Sorry could not find any results". Its stupid. It shows I am logged out of my account at the top. If I go back to the main Houzz site, I am magically still loggin in. I did all kinds of things..cleared my cache/cookies etc. Tried going through a link sent to my email from houzz, tried resetting my password. Nothing works.

I contacted Houzz last week they finally sent me a list of questions about the problem. I answered them all and then heard nothing else. How am I posting on gardenweb now, you might ask...I downloaded and am using the Houzz app. I dont really like this app. I use apps for a ton of things but this one is weird. I am managing though. Its not the same.

Also, I want to mention that I tried different devices..samsung phone, samsung tablet, Ipad, laptop, yada yada. I also tried firefox & google and had my son try another one (forget the name of it). He tried on his desktop and messed around with some settings etc. He is very good with solving issues. He says it is a Houzz problem. Big Surprise.

Cynthia, so sorry you are experiencing these issues. I love your posts. I also am glad you say who you are because I don't like when they turn people into numbers.

Hi garden friends!

I saw someone mention they miss Kristine on the long winter thread ( I read it every couple days but haven’t been on it in a while ) so I reached out on Instagram and she said she hasn’t been able to log in , and admin can’t seem to help her either , just wanted to let you know she’s also having trouble but doing well !

Sorry the forum had been so messed up . What a shame .

I saw that post about Kristine and also wondered if she was having issues signing. I'm glad she is okay. I bet a lot of people are locked out but they just can't post about it! When I downloaded the app out of frustration, I was able to sign in with my regular email and password and my regular account/profile came up in the app and nothing on it has changed. When you get on the app, you can go to the *Ideas tab-->then * Discussions---> then at the top left there will be a drop down menu that says *Topics..thats where the forums you saved will (should) be. I was surprised my saved forums were still on there lol. Its a different format and kind of a pain but at least I can post now. I wish they would just fix whatever the issue is. I dont think we should either be forced to use the app, or jump through hoops or just be left out.

I wish that I could help you out Cynthia but there seems to be no rhyme or reason to the craziess

Me too Kristine - all of a sudden my password and user name are back! Go figure. Maybe Sultry's comments to administration had an effect behind the scenes. That was exactly what was happening to me.

Glad to be back as...

Cynthia

No expert on cyber-tchnology to say the least, but having been unable to sign in to Houzz for about the last week, I somehow got my 'sign in,' back up and working by trying entering through Houzz.com by means of its app. I hope this info helps.

Moses

I am glad everyone is being able to log back in. This morning I got disgusted with the app because it wouldn't allow me to post photos and text in the order I wanted to on a thread. I deleted the app and signed out of the main houzz page. Then tried to sign straight into gardenweb discussions. Of course, it said: Page not found..so I then tried a email link...'page not found' came up again. I tried, "forgot your password" and it let me change it and I was able to sign right into gardenweb!

How crazy! Keep in mind that I had previously tried changing pasasword a few weeks ago and while I could sign into Houzz I still wasn't logged into the forums! Shenanagins! Well I am glad that I am logged in now without the crazy app and can post photos and text in the order I to. We will see how long it lasts haha.

It seems that the only way that I can get back in is to type in a reply and hit submit. Then they want me to sign in. I have never sighed out. If just hit like the page pops up that says Sorry page not available. Very frustrating for sure