RBA Anderson Acclaim windows are noisy!
What can anyone tell me about specs on RBA Acclaim windows.
Does anyone know how thick the glass is on Acclaim windows and are they different thicknesses? In my brief research since this I've learned each pane needs to be different otherwise the sound can be amplified which is what it feels like.
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We've been in this house for 3 years. It's next to a University and corners on a pretty active road - during the school year there's barely minutes when cars don't pass by. We got new windows (NT Windows) on the back side of the house during a remodel w my contractor last year. Now we did the remaining original single pane aluminums w storms that were on the front and side facing the busy road. I had 2 appts for bids - Anderson and the company that we had used on the back of the house. I was just ready to get the ball rolling and RBA was first and they're the best they claim right? Noise was my number one issue to the sales guy. I was not expecting sound proof but I expected SOME improvement. Especially when RBA says on their website "Are you tired of hearing the trash truck" on their site. Noise attenuation is standard on all RBA windows. GREAT! I'll get SOME relief.
I see them installed, they looks snug, no obvious gaps before sealing.
It's the end of the day so pretty quiet. The next day I'm in the bathroom - the farthest room from the noisy road - and it's so loud as the morning work and school crowds start moving through the neighborhood. It's like the hum of an airplane constantly. There's a reverberation - It sounds like I'm in a tin can is the best way I can explain. I can even hear road noise coming out of that bathroom when I stand within my room/closet area where I never heard noise before.
Standing in the kitchen along the road side of the house it's also so noisy and 'tinny' sounding. I also notice my brand new AC is making noise outside my window - oh no I can just hear it now w these Anderson windows.
I did decibel readings before and after and it's literally the same but worse quality of sound - the tinny feel to it.
We spoke the supervisor and had someone come take a listen - of course school is out and traffic has dropped significantly but he admitted hearing the noise - as did the intall crew when I asked them the next day when they came to do 1 last window. But I said image that brief tinny sound CONSTANTLY w the school traffic. Oh and on the 2nd day I thought the bathroom window was open since I could hear the guys outside chatting. I looked out expecting to see them right there - they were on the other side of my front door walkway in front of another window. It was just talking - not laughing loud joking.
SO not sure where this will go or what my options might be.
The guy pulled back some siding and saw the correct liners and foam around and believes install looks correct.
But if noise outside is a concern DO NOT BUY RBA windows.
Comments (11)
- last year
You said you had storm windows before, if you still have them, put them on the windows. It will make a huge difference.
- last yearlast modified: last year
I wouldn't put the storm over the replaced window. You'll void the warranty in about 2 seconds as well as possibly damage the window beyond repair.
Storm windows and the deep airspace over the primary window, can be an effective assembly for mitigating noise.
The big 3 we talk about with noise attenuation are: Mass, Air Space (i.e. depth), and varying thickness. A storm window, if it consists of a heavy lite (i.e. thick section of glass) can hit on all 3 of these items and help with noise. You likely had a thick and well fitting storm window and the new unit is underperforming as compared to that older assembly. Not sure what glass they specified in the replacement unit, but maybe there is an upgrade glazing option that you can swap to in some of the problematic areas. Related Professionals
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And I've never seen an air leakage number out of them either. If a window is "leaky" on air, it will leak sound too.
- last year
A prime window with a storm window combination is hard to beat when it comes to noise abatement without upgrading to laminated glass.
K Gillis
Original Authorlast year@Windows on Washington Ltd can you clarify your comment. You stated you would not put storms over the replaced windows but then stated storms and the deep airspace over primary can be effective. I'm thinking you were just referring to the DIY suggestion of putting our old storms on the new RBA windows?
Anderson said they would not suggest put storms "over these pretty windows" and have mentioned a glass upgrade at cost for us but I have not spoken to them yet before I research options. Wondering if they don't do storms so that's why they're not suggesting.
What's the problem w storm windows over them? I can't imagine the outside looking so bad being worse than the maddening tin can airplane noise (when there is no airplane) that I'm enduring. Is it just voiding the warranty?
Thanks so much!!- last year
Sure.
You cannot put a storm window over an insulated (i.e. double or triple pane) glass window. The combination of the insulation in the glass and the storm window will "trap" too much heat and will exceed the operational specifications of the insulated window and possibly the storm window.
When I was referencing a storm over a primary window, I was referring to a storm window and single pane window as the primary window in that case.
Once you put in a barrier to the readily moving energy with a insulated window, you can get super high temps in the summer. - 2 months ago
Hi, did you ever resolve this issue?? We just replaced 17 windows with RBA and the outside noise is LOUDER inside than it was with our old windows that were falling apart. I'm calling them tomorrow but wondering if anything can even be done?
- 2 months ago
Interior storm window will be your best bet.
What type of windows were replaced? Single pane wood with a storm? - 2 months ago
Anderson was no help. I pointed out all of the many misleading statements in their advertising and we discussed taking legal action but an attorney advised that’s rarely successful w them because of all the fine print. RBA gave suggestions of adding a laminate at our cost but also said that “likely wouldn’t help much”. So sure you’re admitted again your products aren’t good for what they claim - got it.
I wasn’t about to give them more money so did a lot of research and we put interior glass storms inside. It was amazing and I could actually feel on my body when he put the last one in. I was sitting in the family room and felt the reduction of noise on my body and turned to see him sealing it. He said “you felt it right?”
You cannot easily access your window to open so we left the small window above our kitchen sink without so can easily open in case of smoke when cooking :)There’s glass and plastic and different mounting types so do your research. We did it in phases since it was more money to spend. I just now spread the word in all my neighborhood groups how bad RBA is for sound attenuation vs another local company.
- 2 months ago
We had a slider in this room and the glass insert company advised to put in 2 panels so it would be easier to remove if needed. Some inserts use rubber tubing around the edges - those may be plexiglass types. These they built a small fin around the edges and it attaches via magnets. They give you a suction cup handle thing to remove that I keep in the drawer nearby. cainstalled


millworkman