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patio pavers mismatch - how to solve

4 months ago

We hired a landscaping company to remove a deck and install pavers that closely match our current patio.

They ordered the same color and size pavers from the same manufacturer as the original patio but the pavers are completely different in color and tone, in our view.

We are still in conversation about this with the landcape company about this but not sure we have recourse. Would appreciate thoughts on solving this issue creatively.

Comments (28)

  • 4 months ago
    last modified: 4 months ago

    It's interesting that the edging pavers all match each other. Is the company saying they gray fades to the brown tones? The new color is much nicer with your home color. If you take them all up and mix them all together and put them back down both areas will match. Not sure what that would look like in the end but you would have one cohesive space.

    It's very difficult not to ask the obvious--how was the miss match not caught before the first row of new brick was put down, but that doesn't fix anything. Your other option is take a brick with you to the local big box stores and find the match if the color you like better, I vote the gray. I think you would find they all have both shades. My other not asked for comment is --are you sure you want that configuration. It's not making sense to my eye. The potential for cow paths is great in your design.

  • 4 months ago

    What isn’t captured in the photos is that there are plantings yet to be added. Thanks for your help

  • 4 months ago

    The company is not saying the gray will face to tan, just that they ordered the sane color and it’s a manufacture batchbusdye

  • 4 months ago

    *batch issue

  • 4 months ago

    I feel they are NOT the pavers you ordered as not even a batch could be that off. I also wonder WHY the installers did not question that with the first row? I feel they delivered the wrong ones OR they were mislabeled. Do you have any tags or anything that shows what ones were delivered? If you are able to go to the company with a sample and look at the ones in stock in their yard OR look for labels but NO this is not acceptable to me.

  • 4 months ago

    It’s not acceptable to us either. We are meeting with them about this soon. They produced the label showing the color ordered was the same but also said the manufacturer changed production plants which may explain this color issue

  • 4 months ago

    Can you feather the old and new tiles together. I see grey and tan in both lots but the original area has more tan and the new batch has more grey. When adding new hard wood to existing same but new species, feathering both batches is often how to marry them together.

  • 4 months ago

    Not sure the two will blend well enough but thanks

  • PRO
    4 months ago

    The batch can be way off depending on how long ago you did the original patio. weather , age traffic all have an effect on the color overtime. I have seem tile have ahuge difference from one dye lot to the next , no differnet for the material these pavers are made from. . I cannot see this blending at all but I also do not think there will be much recourse . Did you see the new pavers before install ?

  • 4 months ago

    No they started installing before we were shown the pavers.

  • 4 months ago

    gosh that has to be so frustrating - i do think once all the landscaping goes in the difference won’t be so stark

  • 4 months ago

    Thank you so much

  • 4 months ago
    last modified: 4 months ago

    I agree with la la girl. some lush shrubbery where you have the dirt will soften the look, the edges, and create enough of a separation that the difference won't be an issue. Make it look more purposeful with the original patio like a separate courtyard with taller plants and flowers all around the perimeter.









    Place an arbor at the entrance to the new couryard, create zones outdoors.



  • 4 months ago

    Much appreciated! I agree too. Looks like that’s the route we will take

  • 4 months ago
    last modified: 4 months ago

    Cool! Adding features like the wire rock pillars and benches and metal trellis, the lawn hedge with arch, stepping stones etc. to mix in even more landscape textures to lead the eye away from the pavers..

  • 4 months ago

    Interesting ideas. Thank you!

  • 4 months ago

    The paver supplier is local in most cases. Take one of each color to the supplier and see what matches. This isn't anywhere near the same color. You have to go right to the source to correct this mismatch. Once you determine what will work, give that info to your contractor.

  • 4 months ago

    For me it would be hard to have all that work redone - maybe you can agree on some money off the job to go toward the landscaping ideas that @tracefloyd suggested?

  • PRO
    4 months ago

    While the installers did order the "same" as your original, the moment they started laying them. they should have stopped and gotten you involved. It's too bad because it looks like they did a really good job with the installation.

    I'm kind of quirky so I don't hate it. I agree, that once you have great plantings in there, it will look so much better.

    Ugh what to do?

  • 4 months ago

    Once the landscaping is in you’ll be too busy enjoying that fabulous patio to even notice the difference ✨

  • 4 months ago

    Leave it alone, and if anyone asks, call it a custom job, and say that you had to pay extra.

  • PRO
    4 months ago
    last modified: 4 months ago

    New NEVER matches old that has been exposed to UV and weather. That was a very wrong assumption from the beginning. Throw in different dye lots as a standard factor too, and this was never ever going to ”match”. You should have planned for a deliberate contrast at the outset.

    If these are porous concrete pavers, then you likely can pay for them to be stained with a concrete dye to blend a bit better. A beige stain on the new, and a gray stain on the old, could possibly get them more equal. But they will NEVER ever match, and that shouldn’t have been expected. So maybe stain one deliberately dark, as a contrast. And leave the other alone

  • 4 months ago

    Thank you - we didn’t expect a perfect match by any means- just a much closer approximation than what was received

  • 4 months ago

    Given that there is a decent match with the edgers and that there is a distinct contrast between the edgers and field pavers in the original--I can't help but think that maybe the original field pavers were a totally different color from the get go.

    Least ways, the edgers help link the two sections. The design w/ the separation helps. Landscaping will help massively. Time/ weathering/ accumulated patina will help. And 'stuff' will help. The grill, seating, pots of flowers spilling over. Right now you have nothing to looks at except stone. Once you have something else to 'see', the difference will be much less stark.

    Unfortunately, this is just a practically unavoidable fact of life. As anyone who has new concrete poured next to old existing concrete has experienced.

  • 4 months ago

    Sorry this happened to you - I’m so OCD that this would drive me crazy.

    Seems to me that thoughtful integration of the old and new pavers is the best answer. But a PITA job, probably.

  • 4 months ago

    Hmmm, could you place an arbor across where the two parts meet? A squared off one rather than an arch would fit your house better I think. Once whichever plant you choose grows over it, the transition go practically unnoticed, I think.

  • 4 months ago

    Interesting idea!