It can be frustrating. I try to schedule deliveries to my mother on the days when she has assistance. Sometimes that works out correctly and sometimes it doesn't which makes me a little crazy. It's not just Amz either. I've been waiting on two items that were supposed to ship on Aug 4 and still haven't left whatever warehouse they are in. In fact, I think they are sitting on a boat somewhere and haven't even been unloaded at the port, but that's just a guess. If I didn't really want them, I would have cancelled them.

There really doesn't seem to be any rhyme or reason to some of those delivery routes.

Tracking is a mixed blessing. DH was at our son's house checking on something for him and knew DS was expecting a large item delivery from AMZ. I was checking to see if the delivery truck was close so he might avoid a second trip. t was, with 9 stops to go. But the driver apparently took a lunch break and then rerouted away from us before heading back in our direction. You can get fooled on timing that way.

I tracked a package from another seller that was shipped July 2nd and said it was out for delivery on July 5th - 250 miles away. UPS wouldn't do anything unless the shipper contacted them and the shipper had a policy on that allowed weeks for delivery and delay, after which they simply cancelled the order and refunded the items - by then all sold out and unable to reorder. That's disappointing anytime, but being able to see where it went awry and not be able to do anything or get anyone else to try to do anything to locate and redirect the package just makes it worse.

Typically A* delivery seems to be fairly efficient for me in comparison with other carriers, namely F*Ex. We regularly see F*Ex items arrive in our state not too far from our town and next thing it's in a completely different state and then has to loop back again. Not to mention about 75% of the time the package looks like it's been through a war zone.

I also realize I am completely spoiled by modern fulfillment processes. I'm so used to items arriving quickly with excellent tracking information. Now I get frustrated when companies take forever to get an order out of a warehouse and to the carrier. (Currently experiencing some extreme frustrations about the wrong rug for my husband's office being delivered. And then having to wait two weeks for them to ship another -- hopefully correct -- rug. Oh and it's traveling via F*Ex so who knows what condition it will arrive in. )

Where I am, Fedex is usually the best. UPS has traditionally been the worst for us, but USPSis trying to match them. Any combined UPS/USPS delivery is most likely to have problems, whether delays, lost shipments or damage.