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Antique RosesRoses
rosefollyz5

HelpMeFind question

5 months ago

I know that someone (perhaps more than one person) on this forum have an affiliation with HelpMeFind Roses, though I do not remember who it was. I've been trying to figure out how to do something there, but so far no luck.

I've had a premium account for years, and have a garden listing there. We moved nearly two years ago, but the current owner has kept the garden - in fact she sent me pictures last spring! So I do not want to remove the listing.

However I am now living in the shadow of the Front Range of the Rocky Mountains. I have started a new garden and would like to make a listing for it. How do I do that? I thought I had set one up but it is not there, so apparently what I did then did not work. Should I just open a new account?

Thanks for any help.

Featured Answer
  • 5 months ago

    Thanks, Fig! I'm borrowing my spouse's laptop here until I'm sure what I want. @Vaporvac Z6-OhioRiverValley, email Support@helpmefind.com with your old email and new email to ask the Help Desk to assist you in regaining access to your account. It CAN be done but requires security only the Help Desk has. @Rosefolly z5 you succeeded in creating a second account, it's Rosefolly2 https://helpmefind.com/gardening/l.php?l=99.4909058 You can either add the new garden to the old Rosefolly page or a new one at Rosefolly2, though I'm not seeing how to do that on the new page for some reason. If it doesn't provide you with the tab for a garden listing on that membership, please either post the issue to the Comments section on HMF or email it to Support@helpmefind.com and those with the appropriate access to the database will help get it accomplished.


    No, the PayPal link isn't rewritten yet. They have MUCH to accomplish prior to that piece of the puzzle. The entire program and database has to be rewritten to properly interface with the new server and its security programming. As John shared, your Premium memberships will not expire until that link is restored and anyone whose membership is up for renewal WILL receive a renewal notice. No one is going to be dumped, so don't worry. If your intention is to donate and have it count toward membership, you will need to email Support@helpmefind.com with the email address your account is under and the donation information with an explanation so the donation can be manually credited to your membership account as none of that occurs automatically. There isn't any programming in place to accomplish that and there is too much being worked on to get that done in the mean time. Allowing restoration of the site's programming to be accomplished as is being worked on will result in faster restoration of the features we've all become accustomed to. Patience IS difficult (BELIEVE me!) but progress IS being made.

    Comments (9)

    • 5 months ago
      last modified: 5 months ago

      @roseseek Kim used to be affiliated with HMF, but I don't think he's actively volunteering now. I'm sure he would be glad to make suggestions. If you don't hear from him soon, I'll email him. But it's my guess that listing a new garden will require a new account.

      Rosefolly z5 thanked fig_insanity Z7b E TN
    • 5 months ago

      If there is anyone here affiliated with HMF, I've tried to donate/pay premium membership a few times lately, but the PayPal link doesn't work. I have let them know on the site, but there's been no change.

      Rosefolly z5 thanked titian1 10b Sydney

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    • 5 months ago
      last modified: 5 months ago

      Actually I noticed that Paypal is not working, so it's not just you, Titan.

      Also I just tried to open a second account. When I went through all the steps it seemed to work, but when I closed it and reopened I got a message saying that there was no such account. So I tried to set it up again and it told me that the account was already in existence.

      I don't want to mess things up any further so I am stopping for now.

    • 5 months ago

      I'm going to email Kim, but in the meantime, you might try emailing support@helmefind.com.

      Rosefolly z5 thanked fig_insanity Z7b E TN
    • 5 months ago

      You can just add another garden to your original listing. I have 3 on mine! Unfortunately My email Is defunct and I can't change my password So can't get into my own account!

      Rosefolly z5 thanked Vaporvac Z6-OhioRiverValley
    • 5 months ago
      last modified: 5 months ago

      I heard back from Kim (I was getting worried!). His laptop has died, so he's forced to use his phone and he wanted me to pass this along (unedited but for adding the w to How-uzzlezz, lol):

      Hi John, thank you. My laptop fried its operating system and I've yet to replace it (still looking). I HATE doing any of this on the phone as the keyboard is frustratingly small. It allows me to use voice typing to email but How-uzzless won't allow voice typing on its site. Rosefolly should be able to add a second garden to her listing, then upload a plant list to that. As for the other one about the Paypa link still not being rewritten, it's discussed in the Comments section on HMF and I've responded repeatedly to many how no Premium membership will expire until the site can accept Paypal payments and notices will be sent out to alert all whose memberships require renewal. Any issues or questions about the site are best addressed as you suggested, by emailing support@helpmefind.com and/or posting them in the Comments section where they will be seen and addressed. Repairs and improvement ARE being made to the site. Using it exposes them regularly. It wasn't possible to upload full plant lists for a long time and suddenly it is. It also wasn't possible to add new nursery or garden listings, then it was, so work and improvements quietly continue.

      I appreciate your assistance here, thank you. I'd post this to How-uzzless if they would work with the voice typing. It's frustrating when technology betrays you, isn't it? I hope all are well at your house. We're OK, holding our own. Thank you! Kim

      Rosefolly z5 thanked fig_insanity Z7b E TN
    • 4 months ago
      last modified: 4 months ago

      I don't know what is going on.

      I logged on to HMF to renew my membership now that Paypal is workin again.

      I thought I would try again to figure out how to add a second garden, since several people told me it is possible.

      To my horror, I found that my original garden has been deleted!

    • 4 months ago

      @Rosefolly z5 you have two gardens listed on HMF. https://www.helpmefind.com/gardening/l.php?l=3.22984&tab=2 and https://www.helpmefind.com/gardening/l.php?l=3.27375&tab=2

      both attached to your membership https://www.helpmefind.com/gardening/l.php?l=3.27375&tab=2 (Rosefolly). Your Rosefolly2 page has no garden attached. https://www.helpmefind.com/gardening/l.php?l=99.4909058&tab=8

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