Ios 7.0.2 iPad problems

12 years ago

last modified: 12 years ago

I still have problems with truncated or missing comments since I updated my iPad with the new iOS 7.
I already updated Houzz app, but the problems still remain.
Can you please try to solve this?
Thanks

Featured Answer

emagobbo
Original Author

12 years ago

Yes I already updated the app, but the problems still remain.
The truncated comments are those on the ideabooks: some are truncated and some are totally missing.
For example: I see "emagobbo says:" followed by "..." But the comment is totally missing.
Or sometimes the comment is only partially visible, truncated in the middle of the phrase.
Thanks for your help!

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Comments (20)

Jeannie Nguyen
12 years ago
Hello! Would you be able to clarify what type of comments you see missing? Are they Ideabook comments/photo/discussions?
legendaryflame
12 years ago
There is an update available. Have you updated? This will iron out some of the bugs and may help you.
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legendaryflame
12 years ago
My next suggestion is have you turned your ipad off then back on? That's actually a question :)
lemaistre
12 years ago
Am having exact same problem with truncated comments in Ideabooks. Have updated, restarted iPad, etc. This is extremely annoying. Please fix!
wads34
12 years ago
I am having the same problem with missing or truncated comments.
ajlphoenix
12 years ago
Same problem. Sometimes if I flick the screen up and down the comments will expand to show full comment, but most comments, not all, are truncated with a "..." This is hugely annoying.
User
12 years ago
Same problem! Please fix !!!!!!
Jeannie Nguyen
12 years ago
Hey everyone! We're working on the problem and should expect it to be fixed very soon. Hang in there!
hweeli
12 years ago
Hi, I can't even start the app. When I tap on the app, it doesn't respond at all. Please advise. Thanks..
Jeannie Nguyen
12 years ago
@hweeli: Hello! Apologies for the inconvenience, but try uninstalling and installing the app again from the app store. Let me know if that works!
hweeli
12 years ago
@Jeannie: tried removing the app and reinstalling many times, it's still the same. When I tap on it, the icon flickers a little, then no further response.
Jeannie Nguyen
12 years ago
@hweeli: I just sent you an email! Check your inbox. :)
ajlphoenix
12 years ago
Deleted app, shut down and restarted iPad, reinstalled app. No difference
Jeannie Nguyen
12 years ago
@ajlphoenix: Just sent you an email too!
designpolice
12 years ago
I'm having the same problem. I hope you can figure out how to fix this because I like Houzz but it's getting more frustrated than it's worth.
broquet
12 years ago
I did update and the comments came out fine-- but now no Ideabooks will load. At all. The photos, discussions, products, and professionals sections seem to work fine; just the Ideabooks refuse to display. :(
Ellen Long
12 years ago
This app is crashing constantly. I am running iOS 7.0.4. I have an iPad 3. Please help! I use this every day for ideas for our new home. I am desperate for it to work for longer than 5 pictures at a time.
lvstroes
12 years ago
Never had problems before. Now the app is constantly crashing or getting stuck, so I can not move through the photos. This is one of my favourite apps and I have a lot of favourites that I do not wish to lose. Hope this problem gets sorted out.
Emily Hurley
12 years ago
Hi Lvstroes, Can you tell us what app version, device and IOS you are running? Would love to help sort it out for you.