Absolute Stone Design

Horrible! Ordered thru Lowe’s. They took my sink when they came to take the measurements. Upon installation, they cut the holes for the faucet and soap dispenser at my house and the holes did not line up correctly. Now I have ovals thru the sink and faucet and soap dispenser cannot be installed correctly. They gouged the side of my custom maple cabinet out after we routered out the top as per their instructions. The reveal around the sink is completely uneven with the granite covering sink edge in spots and a reveal of 1/2” in others. They are not willing to make it right in any way. Avoid these jacklegs at all cost.

Absolute stone failed to follow their own template for the granite countertops installed in 2016. The result was a new stove/oven would not fit in 2018. The stove space should have been cut to accommodate a 30" wide stove/convection oven, and they cut the granite at 29.75" for the front of the opening and 29.50" at the rear of the opening. This opening was fine for the older stove, but not the new one. Absolute stone failed to follow their original design. They changed the dimensions of the job without notice to me, and also failed to take my direction to change and enlarge the opening to accommodate a different stove/oven in the future we might choose or need. We also had problems with them grinding granite in our kitchen during installation. In addition, their workers did not have a dry saw, vacuum cleaner for cleaning-up granite dust and or ventilation gear. I had to clean-up after their people, and it was an absolute mess. They are quick and cheap, but I do not recommend them.

I would not recommend Absolute Stone Design for anyone that has an alternate choice. My granite countertop from them had a chip and 2 significant scratches in the first 3 months since installation, and now it is developing multiple areas of small pits throughout the surface. They have been less than helpful in attempting to rectify the sub-standard product that we received, despite their representative claiming that "some manufacturers" skimp on the polishing process which creates a surface that is more fragile than granite should be when manufactured and polished appropriately. It has taken multiple, multiple attempts to contact them and their customer service has been terrible. And 6 months later, they still refuse to replace the countertop to provide the quality product that we paid for. We chose a granite surface for its durability, but Absolute Stone Design definitely did not deliver a product worthy of that description. I would advise others to choose a different company for your granite countertop needs.

We are a high-end cabinet maker. We decided to try out this company on one of our small jobs to see what kind of service and quality of product they offer. Two different scheduled install times were missed. What I mean is getting a phone call after the slotted time is up to let us know that they will not be there. They have wasted my clients time, the general contractors time, and my time. They have delayed and held up completion of this project. The stone slab was picked out in their yard with no imperfections or stains. It shows up to the site with staining, scratches, and a damaged backslash. We were then told that the staining happened in transport. Now this was Carrera Marble that is a soft porous stone. Still, the top should be perfect on arrival. The level of service and quality are not up to my standards. My clients deserve better and I will get it for them elsewhere.

We LOVED our experience with Alena, Greg, and everyone else at Absolute Stone! We would absolutely hire them again for our next project! A real class act!

It was a pleasure working with Absolute Stone to install a new quartz countertop and backsplash in my kitchen. Everyone I came in contact with was courteous, knowledgeable, and always glad to answer any questions or address any concerns. Greg was my main contact, and he made sure the process moved along. Jose, the installer, did a beautiful job. I feel that I got quality workmanship at a fair price and have told several friends who want to remodel to go to Absolute. No need to shop around!!

Our experience with Absolute Stone Design was first class. I would recommend them to all who is installing granite surfaces. The job went well from the presentation to the installation.

Project for countertop was completed on time; staff was very professional & flexible with scheduling. Area in my kitchen was clean after installation. Alena was very helpful throughout all aspects of the project. I will highly recommend Absolute Stone Design to others :)

My experience from start to finish was amazing!! Erica was extremely patient and she found the exact piece that I wanted and had overlooked. Communication was awesome and installers were gentlemen! Highly recommend Absolute Stone Design!!

Terrific job on our new counter tops. Cost was far less than I had anticipated. Our salesman kept in constant contact with us throughout the project. We had a productive meeting with the lead fabricator to lay out the pieces for a good match. The installers arrived on time, were very neat, and did a great job. I would definitely recommend Absolute.

I purchased the South Beach counter tops in June from Absolute Stone Design. I love it! The people I worked with were very professional and very helpful. This was the first time I remodeling my house and Absolute Design make the task much easier. I have already recommended them to family and friends.

This business was extremely professional and did a phenomenal job for a fair price. They were recommended to me by several people who I trust and I HIGHLY recommend!