Bolte Homes, LLC

I have waited a long time to write this review - almost 2 years since the time of move-in to our newly built Bolte home. We, like the rest of the homeowners in our 11 unit subdivision, have dealt with countless problems from poor quality and bad subcontractors. We purchased our home in 2020 and construction began in the summer after lockdown. We eventually moved in in June of 2021 and begin noticing a myriad of workmanship issues that are still unresolved to this day. The most egregious of the problems is a basement that has flooded twice due to really shoddy landscape drainage and poor oversight from the project management team. The basement first flooded on Christmas day, approximately 6 months after move in. It took Bolte until the following JUNE to find the leak and assess the damage. Once the leak was identified, it took them until the following November to replace the damaged floor in the basement and repair the drywall. That's almost a full YEAR after the damage occurred. Then, to top it off, the basement flooded AGAIN, just 3 weeks after the repair date. It turns out that the landscape subcontractor never fixed the drainage issue outside, and Bolte's superintendent did not check the sub's work after the landscaper apparently fixed it. Now, it is June of 2022, two years after move-in and the basement still isn't to finished condition due to mold and delayed contractors. To top it off, our original 60 day punch still isn't completed - there is blue tape falling off all over the house. We have experienced countless unresolved workmanship issues around the house from bad painting, to damaged cabinets, to unsealed exterior walls in the garage. It should also be noted that we aren't the only house on the street that has flooded. No less than 3 properties in addition to ours also needed flood remediation. Bottom line: if you don't know how to build a basement, don't offer it. We paid over $1.3M for a house that has not been finished up to that standard. And Bolte's customer service communication has been spotty at best through the process. When we can connect, we can get quick results and then radio silence for months between contractors to finish the project. It is abysmal customer service. I would not purchase a home from Bolte again and I would advise would-be builders to look elsewhere. The combination of bad follow-through and untrustworthy subcontractors equals a product that is not worth the price we paid. I have avoided writing the review for a long time in hopes that we could resolve our issues peacefully, but it's easy to see that Bolte doesn't care about its customers, and Mark doesn't invest himself personally in his projects. I would also avoid his subcontractor Hard Rock Landscaping at all costs.

Working with Bolte Custom Homes as a Air Conditioning contractor for them has been nothing but stellar. Their attitude and professionalism makes it easy to continue to work and have the jobs done correctly. Their relationship with us and other trades let us know they do value quality partnerships.

I have worked with Bolte Custom Homes on multiple projects as a contractor. They are well organized which helps our jobs go smoothly. I am looking forward to working with them for a long time.

Our building experience with Mark Bolte was exceptional. From the moment we began the design process for our home, to its beautiful completion, we could not have asked for a more professional and yet personal interaction and experience. Our home was completed as promised, both on time and to the level of workmanship that we completely expected. We have built a number of homes and by far this was the most enjoyable and ultimately successful building partnership that we have yet experienced. We would highly recommend Bolte Custom Homes!

Mark Bolte and his assembled team are a pleasure to work with. The attention to detail and follow through are key attributes for client centric needs.

We have worked with Mark and his team for close to a decade, and in that time we have seen Bolte Custom Homes develop a reputation for excellence rarely seen in this industry, and it is evident through all phases of construction. Mark and his team partner with stellar trade partners, who demand the highest quality of work and superb customer service from their staff, resulting in a product they are proud to have built. A home is for most of us, the largest investment we will make, Trust Bolte Custom Homes to build a home worthy of that investment.

Mark and I worked together for several years on various projects as a subcontractor providing custom countertops. Every project has been well run and his incredible attention to detail always results in a beautiful finished result. Highly custom projects require a tremendous amount of expertise and meticulousness to successfully complete and Mark & Bolte Custom excel every time. Highly recommend and we look forward to working with Mark & Bolte Custom on future projects!

I enjoyed working with Mark Bolte on the construction of a new home. He was responsive to my concerns and really kept his eye on the deadlines and the budget. He was really easy to work with and I really enjoyed working on our project with him. He'll get the job done.