Universal Appliance and Kitchen Center

I have worked with and relied on Igor and UAKC for a number of years on appliance orders and installation of high-end appliances for high-end homes. Igor is always quick in his responses, attentive to my concerns, and he and his support staff always follow through with excellent delivery and installation. First rate.

Purchassed LG Washer and Dryer set - WashTower. Great sales team. Excelent customer service. Timely delivery and quick and clean installation. Highly recommended.

Excellent customer service, good prices & always on time. Buying all my appliances & plumbing fixtures for many years. Definitely would recommend

This is my second time dealing with Universal and it’s another exceptional experience. They have helped me to design and select perfect appliances package and all bathrooms fixtures. Very professional and courteous, corrected my mistakes and I am super happy with the results Very happy with pricing as well. Installation was smooth and fast. Exceptional experience!!!

I recently had the opportunity to visit Universal Appliance and Kitchen Center, and overall, I had a positive experience. Universal Appliance and Kitchen Center is known for its wide selection of appliances and kitchen products, and it definitely lived up to its reputation. First and foremost, the store's layout was well-organized and easy to navigate. The various sections were clearly labeled, making it convenient to find specific appliances or browse through different categories. The showroom was spacious and well-lit, which made for a pleasant shopping environment. One of the standout features of Universal Appliance and Kitchen Center is its extensive range of appliances. They offer a comprehensive selection of top brands, including refrigerators, ovens, dishwashers, washing machines, and more. Whether you're looking for basic models or high-end, premium options, you'll likely find what you need here. The store also has a wide variety of styles and finishes to suit different aesthetic preferences. The staff at Universal Appliance and Kitchen Center were knowledgeable and helpful throughout my visit. They were attentive to my questions and provided detailed information about the products I was interested in. They didn't apply any pressure to make a purchase and allowed me to take my time in making a decision. It was evident that they had a good understanding of the appliances they were selling and were able to offer valuable insights and recommendations. In terms of pricing, Universal Appliance and Kitchen Center offers competitive prices compared to other appliance stores. While some high-end models can be quite expensive, they also have options to suit different budget ranges. Additionally, the store occasionally runs promotions and discounts, which can help save some money on your purchase. Another aspect worth mentioning is the delivery and installation service offered by Universal Appliance and Kitchen Center. They have a professional team that can deliver and install the appliances, ensuring a hassle-free experience for customers. This service can be especially beneficial for larger appliances that require proper setup. Overall, Universal Appliance and Kitchen Center is a reliable and reputable store for purchasing appliances. The store offers a wide range of products, knowledgeable staff, competitive pricing, and convenient delivery and installation services. Whether you're in need of a new refrigerator, stove, or any other kitchen appliance, it's worth considering Universal Appliance and Kitchen Center for your needs.

Started great and finished with frustration. Bought a full suite of appliances and through repeated install issues still don’t have full working kitchen. Have now turned to an outside company to repair and reinstall all the appliances. It’s rare for me to lose my cool, but this experience brought me past the limit. Sadly, will not do business with them again.

The short review is that both the sales staff (Shahan) and installation crews/techs (4 so far!) we have dealt with are incompetent, lack knowledge of the products they sell, or service, and are indifferent to customers. This has been the singular worst experience we've had with any high-end retailer. 3.5 months, $15,000, countless calls, texts, emails and scheduled installs later - we still do not have a completed kitchen of appliances. Here is our entire detailed experience: We have recently moved from out of state, purchased a house in which we completely gutted and remodeled the kitchen. We knew exactly which appliances we wanted (GE Monogram), based on friends and family members' experiences and feedback on the internet. We searched for the nearest authorized dealer and GE Monogram website came up with Universa as the nearest dealer. We ordered the appliances, which was a bit tedious, but not awful. Everything that's happened since has been a massive headache. Damaged products, mi

I bought a gas cooktop from that company The cooktop was tried only once, right after the installation, to see if everything was working fine. Unfortunately, the oversized grid makes the product a lot less efficient then it is supposed to be (pans way too far from the flames) I repacked this product right after this without making any kind of damage to it. Universal Appliance won't do me a refund for trying the product I bought Terrible experience for me. Very poor customer service.

I have been using Universal Appliance Center for number of years to furnish several of my kitchens in different properties. The latest one was last year. Extremely knowledgeable sales representatives really help in choosing the right product. Fast delivery and highly professional installation. You can not ask for a better service. I highly recommend this company for all your appliances needs and personally I am looking forward to do another project with Universal.

Great to deal with. Quality on time service, Large selection of brand name products. Profecional instalation. Made a big difference in our project.

Overall a FIRST CLASS experience EVERY STEP OF THE WAY. Professional. Courteous. Responsive. From sales to installation, they were SPOT ON. The installer literally came with a level and micrometer and fitted both the ovens and the dishwashers with the precision of a Swiss watchmaker. It was a sight to behold. Our salesman was not only helpful, but did not have the typical (car salesman) unctuousness that most sales people have. He was accommodating, attentive and was driven to make it happen at the best possible price. His follow up was exceptional (a rarity these days) sending over spray cleaners and assorted replacement parts. Just a well run operation across the board (and I never write reviews, so this is a FIRST.). I recommended them numerous times already and the feedback has been consistent.

We purchased multiple appliances from Universal Appliance and Kitchen and we would definitely go back again. They have one of the largest selections at the lowest prices. Their staff is very knowledgeable and they answered all my questions and took their time explaining everything to me. Their service is outstanding and I referred them to my family and they also purchased their appliance from them. I give them 10 out of 10 for their amazing service.