We recently had the pleasure of working with Mayflower Construction Group on a comprehensive renovation project, and we couldn't be happier with the results. Our project involved a complete transformation of the owner's suite, turning two small bedrooms and a small bath into one large bedroom with a bath, shower, and walk-in closet. Additionally, we refreshed the entire kitchen, installed new hardwood floors throughout the main level, and updated the laundry room.
Design and Planning: Nicole was amazing and worked tirelessly until we were happy with the design for our very tricky existing layout. The result gave us pretty much everything we had hoped for.
Exceptional Service: Several instances highlighted the excellent service we received:
1.Cabinetry Color Matching: We experienced issues with cabinetry color matching, and Alex was persistent in communicating with the cabinet painter until it was finally correct. This took meetings and many hours of his time after the project was already completed and we had moved back in. He was adamant that they get the color correct.
2.Roof Shingles: Days after the roof was finished, we arrived home to find the roofers back up there. Alex told us he wasn't quite happy with how a few of the shingles looked from the ground, so he had instructed that area be redone—without us requesting anything.
3.Basement Floor: The existing basement floor was uneven from a previous renovation, making the installation of tile flooring difficult. The team found a way to accommodate the slope, resulting in a symmetrical and consistent grade.
Craftsmanship: Frankie was diligent, and his team were excellent craftsmen. He consulted us on the many options we were offered, ensuring we made informed decisions.
Professionalism: The whole team was kind and respectful toward us. They worked tirelessly six days a week from 8 am to 6 pm or 7 pm. The project was completed in three months, which went through Christmas and New Year’s Day. After hearing so many horror stories about delayed projects, we had anticipated a several-week or month delay, but the team completed the project on time, with only several days of final tweaks once we moved back in.
Cleanliness: The team was exceptional about cleaning up each evening before they departed and left our home spotless after the renovation was completed.
Responsiveness: Nicole, Alex, and the team were incredibly responsive to our ideas and requests, even when they seemed a bit wacky. Sometimes we agreed to go with our ideas, and sometimes we went with theirs. In both cases, we love the result. Alex was often at the job site and made time for a consult with us whenever we asked.
We highly recommend Mayflower Construction Group for their dedication, craftsmanship, and exceptional service. They turned our vision into reality and made the renovation process as smooth as possible.
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