Modern Group

We purchased the Western Window Systems' 620 serious sliding window from Modern Group. We are not happy by how the windows were installed. First, one of the window's measurement was done not accurately, which resulted in very difficult sliding. Second, there was leaking from the windows. We tested the windows by spraying the exterior wall with a garden hose to simulate rain from the monsoon season. Water dripped rapidly from second level to first level from the window on the second level. One corner of the window on the first level also experienced leaks which resulted in the wooden frame getting wet. The crews that came for window installation were not professional. They left trash and many screws behind onsite and did not clean up. They opened the tarp which was covering the window installation site to gain access for their job and did not recover the tarp to its original condition nor did they communicate with us regarding the proper handling of the tarp. Overall, very unsatisfactory experience with Modern Group!

They did everything I asked for all in short notice of 2 weeks!!! They were on time everyday. I had 2 things going on at same time, a carpet install and wood flooring. They were awesome. They worked hard asked my opinion on things and didn't take any short cuts!! I will use them again for kitchen remodel!! I couldn't be happier!!! They were also significantly less expensive then my other bids!!! Can't say enough good about them. Thanks.., Jeff R from modern group!!