How is The Carpet Guys rated?

The Carpet Guys is currently rated 4.5 overall out of 5

What services does The Carpet Guys provide?

The Carpet Guys provides the following services: Carpet Installation, Carpet Sales

Where does The Carpet Guys provide services?

The Carpet Guys provides services in the following areas: Auburn Hills, Berkley, Beverly Hills, Bingham Farms, Birmingham, Bloomfield Hills, Center Line, Clawson, Clinton, Clinton Township, Detroit, Eastpointe, Ferndale, Franklin, Fraser, Harper Woods, Hazel Park, Highland Park, Huntington Woods, Lathrup Village, Macomb, Madison Heights, Oak Park, Pleasant Ridge, Pontiac, Redford, Rochester, Rochester Hills, Roseville, Royal Oak, Shelby Township, Southfield, Sterling Heights, Troy, Utica, Warren

The Carpet Guys

61 Reviews

Carpet Dealers

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About Us

The Carpet Guys, LLC., is a locally owned and operated Michigan company located in Macomb County, MI. We are a featured accredited business with an A rating with the Better Business Bureau and recently voted best carpet store in Metro Detroit by the Readers Choice Awards in The Macomb Daily Newspaper for our 8th year in a row! We provide sales and installation of new carpet and flooring for the entire Metro Detroit Area. We specialize in all name brand carpet and flooring products. We practically bring the carpet & flooring store right to your door! No more driving all over Metro Detroit. We are pros at keeping it simple for you. Our warehouse direct pricing ensures that you will always get the top carpet deals. High-quality carpet with cheap carpet prices and we only use our very own in-house carpet installation crews, that are all certified, licensed, and insured. We guarantee that our professional craftsmen installing your new carpet or flooring will do a perfect job. In fact, we are so confident, that we back all of our workmanship with our famous LIFETIME INSTALLATION WARRANTY!! Detroit Area Local Carpet Sales & Installation & *Call Now and get up to $400 off your new carpet and installation purchase of $1,800.00 or greater! See sales for details. We proudly serve Oakland County, Macomb County, Wayne County, Grosse Pointe, Macomb, Shelby Township, Utica, Rochester, St. Clair Shores, Harrison Township, Troy, Rochester Hills, Novi, Canton, Livonia, Farmington, Bloomfield, Birmingham, Royal Oak, Ferndale, Sterling Heights, Clinton Township and Oak Park.

Awards

Voted the best place to buy carpet by the readers of The Macomb Daily 2010-2022

26 Projects

Carpet

Large transitional travertine floor eat-in kitchen photo in Detroit with white backsplash, an island, a farmhouse sink, beaded inset cabinets, white cabinets, marble countertops, subway tile backsplash and paneled appliances

Tile

Example of a dining room design in Detroit

The Carpet Guys

Large transitional enclosed carpeted and multicolored floor home theater photo in Detroit with beige walls and a wall-mounted tv

Finished Basement Carpet

Foyer - large transitional medium tone wood floor foyer idea in Detroit with beige walls

Hardwood Flooring

Inspiration for a carpeted basement remodel in Detroit with beige walls

Brighton Finished Basement

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Business Details

Business Name

The Carpet Guys

Phone Number

(248) 825-3822

Website

www.carpetguys.com/?src=houzz

Address

977 E 14 Mile Road
Troy, MI 48083

Typical Job Cost

$500 - $1000

This is a rough average of your typical 10 x 12 bedroom. There are many different factors that affect your specific project price (i.e. style, room size, product, etc), so please keep that in mind.

Followers

202 Followers

Socials

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Services Provided

Carpet Installation

Carpet Sales

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Areas Served

Macomb

Detroit

Warren

Sterling Heights

Clinton Township

Troy

Shelby Township

Southfield

Rochester Hills

Pontiac

Royal Oak

Redford

Roseville

Eastpointe

Oak Park

Madison Heights

Auburn Hills

Birmingham

Ferndale

Harper Woods

Berkley

Hazel Park

Fraser

Rochester

Clawson

Beverly Hills

Highland Park

Center Line

Huntington Woods

Utica

Bloomfield Hills

Lathrup Village

Clinton

Franklin

Pleasant Ridge

Bingham Farms

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Credentials

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Write a Review

61 Reviews for The Carpet Guys

Newest first

4.5|61 reviews

Work Quality

4.8

Communication

4.8

Value

4.8

HU-737698330

i spent $10k with them over 3 projects but never again. the flooring they installed started chipping after a few months. rather than be apologetic over its poor quality, they chose to try to make me pay another $500 to have it fixed. when they try to sell you, they make a big show out of how durable the flooring is. sadly it's just for show.

May 29, 2024

HU-332737068

Dave and Steve did a FANTASTIC job on our flooring! We are so happy with how our new floors turned out. We even told some family to request them by name when they call to get some work done!

March 24, 2024

HU-563425339

Joaquin and Javier came bright and early. They explained what was going to happen and how long it should take. I would recommend having them for future installation.

November 29, 2023

Tina Sides

The best service experience we ever had . Our salesman Matthew Johnson,we had 4 installers on 8/3/22 and 3 on 8/4/22 we had 7 amazing installers we had flooring in the kitchen and carpet in our living room,it all looks amazing! They were all very professional,kind,friendly,punctual,just amazing. The entire office gave us great customer service. 2 of the 7 installers was Ramsey Salamy,and Rudy Ferman I wish I would of gotten the other 5 names because they were all fantastic.

August 4, 2022

HU-557155469

My recent experience with The Carpet Guys was a very positive one. The need for new carpeting arose from water seeping through a lower level bedroom wall. Chris Higgins, my sales representative, was courteous and informative regarding my carpeting options. His close attention also proved invaluable as he identified an additional area where water was entering the room. Had he not noticed this, the new carpet installation would have been ruined. I was equally pleased with the installation completed by Jose Gutierez. Even though I had misunderstood the arrival time, he was so accommodating, and he changed his schedule to ensure my carpet was installed on time. He did an excellent job placing the carpet under newly installed closet doors. I am grateful for such great customer service! (Order # MH064760)

July 6, 2022

HU-169313292

My experience with The Carpet Guys was great. The installers were on time, very professional and attentive to detail. I would use them again and I would refer them to friends and family.

June 15, 2022

HU-513668195

Our installer Alex and his assistant showed up early the next day after the original crew walked off the job. They worked until 5pm on Saturday to complete the job. They were Very detail oriented and the floors are fantastic! They even hooked up my gas stove! I HIGHLY recommend them!!! Thanks Alex! My home is totally transformed!!! Mark

June 7, 2022

Comment from The Carpet Guys:

This review is music to our ears! We are so glad you had such a fantastic experience. We encourage you to participate in our referral program - our best source of advertising is word of mouth. Welcome to The Carpet Guys family!!

Kirby Austin

Great product. Quick installation. Couldn’t be happier. The installers were easy to deal with and the floors look great. They completed approximately 800 sqft of laminate in two days and approximately 700 sqft of carpet in an afternoon.

June 6, 2022

Comment from The Carpet Guys:

What fantastic feedback!! We are so grateful you took the time to let us know about your exceptional experience. We will also pass along your review to the team on how well of a job they did! Only the best for our customers. Welcome to the Carpet Guys family!

HU-357154660

They are professional and reasonable in price. Install guy was on time and did good work. No problems I don’t have anything else to add.

April 19, 2022

Comment from The Carpet Guys:

HU-436631776

Excellent job installing carpet. Martin did a great job on stalling, cleanup and the staircase looks so nice. Would recommend them. Arrived on time cleanup great.

April 16, 2022

Comment from The Carpet Guys:

HU-860247485

We had such a great experience with The Carpet Guys! It started when the sales rep came to our home - honestly, he’s the whole reason we purchased. Brian Erlandson was straight forward and made us feel comfortable. As we discussed our options, he was knowledgable of the products and answered all of our questions easily. In the end we felt certain that we were getting a good deal and the best price. We were supposed to have another company quote later that afternoon, and it’s only because we liked Brian so much that we cancelled them and just went with Carpet Guys! Then on the date of installation, we had a major snowstorm and I was certain we wouldn’t be getting our carpet installed - but mid-morning we got a call that they were on their way! I was SO excited. Two guys came - they were neat, efficient, polite, and hard workers. We were so happy with the job that was done and LOVE having our finished basement. We also had occasion to speak to the scheduling and office staff, everyone was always courteous and responsive. Would totally recommend Carpet Guys, and ask for Brian! :)

April 1, 2022

Comment from The Carpet Guys:

Crystal Hoppe

We have used the carpet guys for kitchen flooring and had such a great experience with Brian E. that we made sure to email him a few years later when we needed carpet for our 2nd floor. Brian was amazing and did not disappoint. He got us in for a consult appt quickly, came with tons of carpet samples, and was able to measure and give us a quote quickly that worked well with our budget. Our lead installer was Rafael - he and his team were amazing as well! On time, communicative, worked fast and did an amazing job. All of these guys need a raise. Thank you, Carpet Guys, for such a fabulous second experience. We refer you to all of our friends and family and we hope to use you again in the future. --The Hoppe Family

February 18, 2022

Comment from The Carpet Guys:

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32 Ideabooks

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60 Comments

Commented: Laminate Wood Flooring-how to make it clean and shinyHere are a few tips on cleaning and maintaining your laminate: http://www.mycarpetguysonline.com/tips/how-to-clean-laminate-flooring/ You can also find some good tips from Armstrong as well at this li...

March 21, 2016 in Flooring

Commented: Best Color Match for New Wood FloorsSome people say mix and some people say match. It mainly comes down to your preference. If you want to match, the first two boards (from first picture, left to right) may make a good match, middle one...

March 13, 2016 in Flooring

Commented: what is a reasonable cost to paying for laminate flooring?It really depends on who you're working with, what product you're interested in, and the size of the rooms or staircase. Your best bet would be to get an estimate for a local dealer. Some say a price ...

March 4, 2016 in Flooring

Commented: CarpetingYour best bet would be a tightly wound frieze or a berber. They both work great for footprint marks and vacuum marks. They also offer a lot of variety in style and color. Berber is considered a main c...

February 28, 2016 in Flooring

Commented: Flooring With Severe AllergiesAlgeasea is right on a lot of points. Some products may contain chemicals and treatments that can irritate your allergies, so you want to research the product before purchasing it. Here is a little ar...

February 24, 2016 in Flooring

Commented: How to properly clean and maintain hardwood floors?Hi, Skuba! Here is some insight on how to clean and maintain your hardwood flooring: http://www.carpetguysonline.com/resources/how-to-clean-and-maintain-hardwood/ Some of the tips included are backed...

February 18, 2016 in Flooring

The Carpet Guys