Techo-Bloc

If I could give zero stars, I would. We reported a serious defect with our Techo-Bloc pavers just one month after installation—visible rusting caused by an incorrect mix during manufacturing, which introduced excess iron into the product. Over a year later, we are still waiting for a resolution, despite this issue being clearly covered under Techo-Bloc’s own warranty. Most recently, the company responded by falsely claiming the defect is not covered—completely contradicting their published warranty and the earlier assessments by their own representatives. Our once-beautiful and expensive patio now looks decades old due to this ongoing and unresolved issue. This experience has shown us that Techo-Bloc does not stand behind its products or its promises. We strongly urge others to avoid this company. Their lack of accountability and disregard for customers is unacceptable.

After 3 1/2 years, 2 pavers had defects show up. It looks like some powdery, unmixed pockets in the stone caused the stone pop open leaving holes in the paver. Looks to me like a manufacturing process issue. TECHO bloc was quick to respond and got me in touch with a local rep. The local rep cancelled one appointment then just showed up during another window that I couldn’t get him to confirm. He said he’d replace the 2 pieces. Of course he forgot about me and after I finally contacted him, he brought the replacement pavers. Now I’ll have to pay hundreds of dollars to replace defective stones.

Worst consumer experience of my life. We did a retaining wall in black stone. We were not warned of the possibility of efflorescence. Since then, we’ve spent the better part of three years trying to get some help/resolution from Techo Bloc. They have been resistant to admitting there is even an issue until Fall of 2023. They have now offered a “solution” where we pay to seal the wall. I strongly recommend avoiding them entirely.

I had a patio installed and all of the pavers were covered with efflorescence. Techo told me to buy their cleaner and clean it myself. I also had a defective paver that took forever for them to replace and when they did they filled in with the wrong color sand. I now have grey sand throughout the patio with a section that is filled in with black sand. Follow up requests with the company to fix the sand were ignored.

This is by far the worst product and company that I’ve ever dealt with. Purchased 2500 sq ft of defective pavers . It took almost a year to resolve the problem. My entire pool patio had to be demolished and reinstalled plus I incurred additional monetary expenses that Techo Block refused to reimburse me for. The staff at best is incompetent. They told me that they went above and beyond to make me happy . Save ur money and go with a reputable company

Had Prescott rock garden brown installed last month, and the color is much different than what was shown in displays at various stone yards as well as lot more variation in the block. I contacted the supplier, and he sent out a rep to the property. The rep said he would follow up with some new samples, or possibly doing some white washing of the variation. Have not heard from rep since. So far, very disappointed with the Techo-bloc company and how they mislead and misrepresented their product.

Great products we recommend highly! All our customers enjoy the quality, colors and styles! You can not beat there price or tech support for the quality your getting. And please consult with a pro installer to make sure you get a install that will last for years.

Awesome paver and wall bloc manufacturing company. I reccomend everyone to buy from them. sales reps are very knowledgeable and can answer any questions.

Our company has been installing Techno-Bloc throughout the past few years. Our clients love Techno-Bloc over the competition because you can always expect consistency with the color, and the quality. Home additions and renovations are a huge investment and if you want to go with a beautiful stone product, Techno-Bloc is a must!

BEWARE! I would not recommend this company. I had an Antika walkway installed by a company endorsed on their website. Not long after the walkways were installed there were obvious problems with the installation. The installer which is endorsed on the Techo bloc website refused to address the issues so I reached out to Techo bloc. They sent a sales rep to my property who verbally verified that there were installation issues with the walkways. After he left my property he never contacted me even though I tried to follow up with him. After several weeks, I contacted customer service about it and miraculously the sales rep contacted me a week later and told me he had been looking into the situation. His email was carefully composed to not help me, but protect him and the business account with the installer. Extremely disappointed that money is more important than doing the right thing. Techo bloc states on their website the importance of integrity to them - I guess as long as it doesn’t interefere with their bottom line.

I am a client who in June had my contractor install Blu 60 pavers for a small walkway to my front steps, and Raffinato caps which were used on the stoop. The color of all was Beige Cream. The color of the brick I received was lighter than the sample I viewed and was not what I wanted and was expecting. In addition, the caps all have imprints of netting on them, which apparently was placed between the caps to "protect" the brick during shipment. Well, they may have been protected, but now they look silly. Contractor said wait until September to see if the marks wear off. I'm still waiting. Until then, front stoop looks chintzy. I am very disappointed with Techo Bloc.

BUYER BEWARE!!! I had travetina pavers installed a few years ago. I had significant issues with what Techo Bloc refers to as dusting. Dusting is the formation of a thick layer of dust that never seems to go away, even after a few a few seasons of rain and snow. I decided to take this issue up with techo Bloc in 2015. I tried reaching techo bloc many times. They finally sent a representative to inspect the problem. I did not hear back from them. I tried to reach them many more times. I finally spoke to someone today who stated that dusting is normal and that all wet cast pavers and concrete have this issue. So if you plan to buy any techo Bloc pavers beware that your backyard and home will always be a mess and that it's perfectly normal.

I wish I did not even have to give 1 star. Being a realitively small company, we only spend $30,000 a month on stone and will NEVER AGAIN use Techo-bloc. We installed precast steps for a customer last summer. With the freeze and thaw of the winter they had, the concrete CRUMBLED leaving the steps falling apart. They agreed that we had a bad batch of concrete however are not covering the costs to reinstall the product. We will now have to install 100% at our loss. Last year our company celebrated 100 years as a family tradition and I will not let our reputation take a hit over a faulty product. You just lost one customer, we will not sell your product or recommend it to any other professionals in the industry. ABSOLUTE SHAME.

We began installing Techo-Bloc products in 2010 after becoming rather dissatisfied with the quality issues we were seeing with another manufacturer. Each successive year we installed more Techo-Bloc products, and since 2012 have installed them almost exclusively. While we recommend and install many tried & true products such as Mini Creta walls & pillars, and pavers such as Blu 60, Hera, & Parisien... we very much appreciate their dedication to bringing new products and new techniques to the market! Their large variety of pavers allow us to easily display our craftsmanship!

I wish we could be positive about Techo Bloc, but we have had a very bad experience. We had Aberdeen pavers installed in our patio and before the project was completed, the pavers began to reflect a yellow coloring. Our contractor brought it to the attention of Techo-Bloc who is supposed to warranty their products for a lifetime and after 6 weeks we have still not receive any determination from them regarding this problem. Their regional rep has alluded to the fact that the pavers may have been exposed to mud during the installation, or the fine dust from the stone-cutting may have gotten on them. Really?? Both mud and stone dust are natural elements which one would assume an outdoor patio product should be able to endure without altering the appearance. My advice to others is DO NOT purchase Techo Bloc products. They have not ironed out their problems yet and obviously need more laboratory testing before introducing any products into the US market. The company is apparently not confident enough to just have these pavers removed and replaced. They've lost a great deal of goodwill in dragging their feet on their decision and will certainly not be recommended by people in North Carolina because this incident is going to be spread throughout the state by the contractor and distributor network and any other means of publicity available. No one deserves to this kind of disservice or financial loss. Over $50,000 invested in a patio and nothing to show for it! Maybe that's the way business is conducted in Canada, but not in the United States!

Techo bloc is a great company we have been using for 5 years. Techo has far surpassed our expectations with a superior product and excellent suport of our company. They have graciously supported our company threw home shows and technical aide. We highly recommend techo bloc for any of your stone landscape products. Great product, amazing warranty and excellent supporter of small business.

The Techo-Bloc man made stones are continuously improving and changing with each seasons trends. We have had a great business relationship with this company since they started their modest business in 1989. This business has grown by leaps & bounds because of the high quality products they produce. We expect to remain loyal clients of Techo-Bloc for many years to come. Their beautiful catalog continues to impress, year after year! It makes our work easier to sell a project when potential clients are able to see the images displayed in this amazing catalog. Through the years many of our projects have been photographed for the catalog, we are pleased to be a part of it.

I chose Techo-Bloc for my backyard last year and couldn't be happier with the outcome. I used Aberdeen, which looks like natural stone, all around my poolside and Piedimonte as my choice of pool edge. The stones really do look gorgeous. I shopped around a lot and found that Techo-Bloc really stood out in terms of their product line. Every other concrete brand's products seemed so generic and boring. I also wanted to commend your company on all the design ideas on your website. It really helped me craft a specific vision of what I wanted and which products would achieve the look. Products and photos like yours make it easy to choose.

I used Technobloc pavers in Onyx Black and am extremely dissatisfied with how the colour has held up and more so with Technobloc for not standing behind their claim. I purchased Technobloc only because of their claims of how their product is colour fast and will not fade over time. Gradually the pavers have lightened. I’ve raised a warranty claim with Technobloc head office in Quebec and they repeatedly responded that this is due to efflorescence and they do not warrant for fading due to efflorescence. Their rep used an acid wash to try to remove the efflorescence and the result looks horrible, it still does not return to it’s original darkness. Anyone looking for a dark paver around their home should be wary of this product and be sure to test it first for a few seasons to see how it holds up. To follow up, I did contact Techno-bloc per their response to my review, the fellow I spoke to listened to my issue, promised to get back to me with a satisfactory resolution, and I never heard from them again.

Great products! Quality support! Continue to come out with new and cutting edge products that keep our customers interested and engaged year after year! We only use Techo-Bloc for our stone projects and will continue to do so!

Techo-Bloc has been featured in our annual Boston Design Guide book for many years. They create beautiful and durable outdoor landscaping products using new technologies that they invent themselves. Techo-Bloc has always been a delight to work with, creating unique and meaningful outdoor spaces for clients all over the country.

Using Techo - Blocs products has given me the inspiration to create pool designs with pool decks such as these to impress not only my clients but their friends as well. BLU 60mm gives great value to the project not only to the contractor calculating his estimate but to the overall look of the project. This particular paver goes well in formal and natural designs as well.

Great beautiful products that we have been using for years! Trendsetters and way ahead of the game! Quality and great customer service

Finally A product for the contemporary home, Friendly staff, very well informed. My client was looking for something out of the box - Techno bloc delivered, I get nothing but rave reviews for this design and my client is very satisfied. I Highly recommend. TOC design.

I am a Landscape contractor in Calgary and Techo-Bloc is my preferred product to work with. The colors and textures they produce in their materials are amazing, and my customers are always satisfied once the product is installed. My sales have increased since using the product, and I know it is because the neighbors are always envious of my clients patio.

We are professionals in the field of landscaping and have been doing business with Techo-Bloc since the beginning. We have always had great experiences with their product and they have the best warranty in the business. Thank you!

Techo Bloc offers a wide range of products, shapes, sizes, colors and textures from steps, walls, pavers as well as wet cast slabs to build unique and truly creative outdoor living spaces. Aberdeen and Blu are two of our favorites on our pool deck projects and our clients are always happy with the finished product as well. In addition to the wide range of materials options we always find the product to be top quality, consistent in thickness and color and easy to install providing our satisfied clients with a great finished product.

We believe in the brand, the company, and, most importantly for our customers, we believe their products are second-to-none! In particular, we propose Techo-Bloc Blu60 with almost every design we do and have installed countless thousands of square feet of it at client's homes. They all love it! I attached some examples of Blu60 we have installed around pool decks. Also, check out our profile photos for more examples!

We're a design/build landscape contractor that has been installing Techo-Bloc's products for our customers for almost a decade. We have specialized in hardscapes for almost 30 years, and install thousands of square feet of product a year for our residential customers. The laser precision quality and their innovative texture, shape and pattern choices, their color consistency from year to year, the design flexibility and creative options that we have with Techo-Bloc - all make their products an easy sell. Our wall crews will not install any other block and cap systems - they're just not accurate enough.

We are a Techo-Bloc dealer in Dayton, OH. and we have been representing their company for 2 years now. I am very impressed at the knowledge and the quality they bring to the hardscape market. We have represented several companies in the past and Techo-Bloc has exceeded our expectations as a vendor. Our customers are extremely happy with the product and we are happy to be able to offer a life-time warranty to our customers. I would definitely recommend Techo-Bloc to others.

We've been in the hardscape business for 20 years, so we've seen it all come and go, but the one thing we refuse to let go is our relationship with Techo Bloc and their products. With Techo Bloc you get the highest of quality, new innovative products, and great pricing, which allows us to be incredibly creative with our designs and still remain competitive in the marketplace. Thanks Techo Bloc!

Techo-Bloc supplies us with a long list of tremendous high quality products which we have use to create the innovative and relaxing outdoor living spaces our clients demand. When we show clients the outstanding choice of colours and textures available from Techo-Bloc it enhances the selection process and their overall excitement and involvement in developing the prefect outdoor extension of the style and feeling they have strived for with in their home. Our involvement with Techo-Bloc and their staff and products has yielded nothing but positive feedback from our clients as they enjoy the spectacular outdoor living spaces we have create with the Techo-Bloc products they have chosen. Mike Pennington Lakeridge Contracting

Techo-Bloc’s distinct colors and textures help us design in a more unique way. Their quality allows us to be confident in the products we install.