Located in Burgh Castle West of Great Yarmouth, this Travertine stone floor was a classic example of an incomplete installation. By incomplete I mean the tiler had done a fine job of laying and grouting the tiles but had left it at that and not sealed the stone. Natural stone like Travertine is porous and needs a sealer to stop dirt becoming ingrained in its pores, a sealer will also improve its appearance. Without a sealer this floor now looked very dull, pale, rather damaged with pitting and heavily soiled with ingrained dirt. Pitting in stone like this is a natural feature of Travertine however it can be exacerbated with the use of acid cleaning products. This was a floor in urgent need of a face lift, and I was confident it could be transformed into a very beautiful floor. I think it is true to say that most tilers will skilfully lay a floor for you but usually don’t have the knowledge, experience or equipment to finish the surface properly and when it comes to sealing many will recommend a product and suggest you take care of it yourself. Naturally if your find yourself in that position don’t insist the tiler does it, better to give us a call and have it done properly. Our first job was to backfill the larger pits in the stone which as I mentioned are a natural feature of travertine material, but they can trap dirt and so its best if they are plugged with a suitably rigid filler. Also, if left alone the larger holes can quickly become larger as their edges crumble and break up leading to the entire tile becoming unstable. Replacing a tile in a floor like this is possible however its an extremely awkward job to do and it can be difficult to find an exact match for replacement. Filling was done using a two-part, neutral cream-coloured polyester compound which gels in about fifteen minutes after addition of the catalyst. After this initial period, the excess product is trimmed off level with the surface of the tile before it sets harder than the stone itself in around sixty minutes. The fully cured compound can then be cut and machined as though it were part of the stone structure. Our second job was to remove deep scratches caused by the unprotected feet of workmen’s ladders. This was done using Tile Doctor 50-grit and 100-grit diamond hand burnishing pads with a little water as a cutting medium. Shallower scratching present across the rest of the floor was removed using a Tile Doctor 200-grit soft milling pad driven by our Klindex 17″ rotary machine. This abrasive action produces a fine slurry which was then rinsed with water and extracted using our 400psi Ninja machine in preparation for the next stage of the refinishing process. These machines were an expensive investment for our business however they are very robust and effective producing a good result that saves time. Next task was to restore the polished appearance of the Travertine which was done using the application of a set of Tile Doctor burnishing pads. The process starts by applying a coarse 400-grit diamond pad, again fitted to the Klindex rotary machine. This cleans the tile and improves the matt finish left by the milling pad; again, the slurry was rinse-extracted before moving on to the next pad in the set. Next came the finer diamond polishing stages of 800 grit and 1500 grit, slurry being removed as before between the grades. By this time, all the scratches had been removed and the Travertine floor had visually pleasing even sheen across the whole surface. The last pad in the set is applied dry with a little water sprayed onto the tile so we left the area to dry out thoroughly overnight with the assistance of our large capacity dehumidifier. Returning the following morning, we found that the floor had dried out perfectly and was ready to be vacuumed and spray burnished with the last pad in the set which is a 3000-grit very fine pad applied using a small amount of water sprayed from a trigger bottle resulting in a deep, rich shine across the floor surface. Last step in the face lift was to seal the floor with a generous coat of Tile Doctor Ultra-Seal, a premium grade penetrating sealer recommended for use in Kitchens and food preparation areas. Having left the floor to soak up as much of the Tile Doctor Ultra-Seal as it could, the excess product was removed and the whole area allowed to dry completely with the assistance of our industrial air moving fan. Finally, the floor was spray buffed to a deep shine using a white maintenance pad. The client was extremely pleased with our results and was amazed at the variation of colours within the stone which had never been visible previously. Nick White Norfolk Tile Doctor

I was contacted about a Georgian property in the Kent village of Leeds , to see if I could do anything to improve a Travertine tiled floor. The use of Travertine was extensive and had been installed throughout the ground floor including the kitchen, dining room, utility and bathroom WC. Travertine is probably my favourite stone, but it is acid sensitive and attracts dirt easily, due to its ‘holey’ composition. Initially we discussed the floor over the phone where I got to know about the issues they were experiencing, and I detailed the renovation process I normally use to restore it including the products and timelines. Naturally they wanted to me to provide a quote for the work however its tricky to do that accurately without seeing the floor, so I arranged a date to pop over. Upon arriving I could see the tiles and the wide grout joints had extensive, ingrained dirt indicating the previous sealer had long since worn away. This is a common issue with stone floors, and to re-assure myself and the client it could be resolved I cleaned a small area in the utility room with pleasing results! This test clean helped me to understand which products and methods would work best on the floor and later that day I emailed over a detailed quote for the renovation. Happy with the quote I received a reply the same day asking when I could start. My colleague and I arrived on the agreed date and work started with adding protection to all areas that required it. We use a lot of water during the cleaning process and some materials such as MDF can become damaged with water ingress, so it makes sense to do this. To get the floor clean, a coarse Carbide Brush fitted to a rotary machine was run over the Travertine tiles to scrub in a strong solution of Tile Doctor Pro-Clean. This process generates a lot of slurry as the dirt was washed out of the stone and grout which is extracted with a wet vacuum as we progressed. Next it was on hands and knees with more Tile Doctor Pro-Clean and handheld brushes run over stubborn areas and along the grout lines to take them from 80% up to 100%. Happy with the results, the next step was to renovate the stone using a series of diamond encrusted burnishing pads. Using only water for lubrication this process starts with the application of a coarse 400-grit burnishing pad attached to the floor buffer. This produces a lot of slurry which again was removed with a wet vacuum. This left the Travertine clean, but the pores of the stone had been opened giving the floor a matt finish and more absorbent than it was originally. To further refine the appearance of the stone the next two burnishing pads were applied which are 800 and 1500-grit. These pads polish the stone and close the pores, restoring the natural sheen in the process. After each pad was applied the slurry was rinsed off the floor with water and extracted with the wet vacuum. Once complete the floor was left to dry off fully overnight. I arrived the next day and took several moisture readings from the floor to check that it had dried off sufficiently overnight. The results were good, so work moved onto sealing the Travertine with two coats of Tile Doctor Ultra Seal which is a natural look impregnating sealer. It works by soaking into the stone, occupying the pores and thereby preventing dirt from becoming ingrained there. This ensures dirt remains on the surface where it is easily cleaned away. The final step in the floor’s renovation was to apply the last of the diamond polishing pads which is a very fine 3000-grit. This pad further improves the polished appearance of the stone resulting in a satisfying sheen. The work made a massive difference to the floor, and I received an email the next day from one of the owners who was really pleased with the transformation: ”Floors look brilliant. Very pleased.” For the care and maintenance of polished sealed floors I recommend the use of Tile Doctor’s Stone Soap which is a gentle but effective cleaning product that won’t impact the sealer and contains a patina enhancer. When it comes to sealed floors my mantra is: “If you look after the sealer, the sealer will look after the floor!” Graham Davis North Kent Tile Doctor

This customer from the south side Shepperton has a galley kitchen installed around twelve years ago with a Limestone floor. Since that time the floor had not been professionally cleaned or the stone re-sealed. The old sealer had long since worn down and was no longer providing any protection to the floor allowing soil and grease from cooking to penetrate the stone and darken the grout. It was now looking permanently dirty and the owner decided it was time to have it renovated. Shepperton is a suburban village in the borough of Spelthorne, the Thames river is to the south and much of the east. It is set between the towns of Chertsey and Sunbury-on-Thames. The village has a long history and is even mentioned in a document of 959 AD and in the Domesday Book when it was primary farm land, it’s also my base of operation. To deep clean the stone floor and grout I started with a mixture of Tile Doctor Remove and Go combined 50:50 with Tile Doctor Pro-Clean. This cocktail of sealer remover and cleaning agent was applied to the floor and left to soak in for ten minutes in order to get to work breaking down all the dirt, grease and what was left of the old sealer. The solution was then worked into the Limestone tiles and grout using a rotary machine fitted with a black scrubbing pad. These pads can struggle to reach into the recesses of the grout lines, so afterwards the grout was scrubbed by hand using a stiff brush along with the more difficult to reach corners that the machine had missed. The floor was then rinsed with water and the products and soil vacuumed off the floor. I repeated the process in a couple of areas where the dirt was a little stubborn. The floor was then clean and after drying out overnight it would be ready for a new seal. The following day I returned to apply the sealer first checking the floor was dry using a moisture meter. The readings were good, so I set about applying a colour enhancing impregnator sealer Tile Doctor Colour Grow to the Limestone. Tile Doctor Colour Grow works by seeping into the pores of the stone intensifying natural colour, preventing staining and providing a durable protection. Two coats of sealer were applied to the Limestone tile and grout which was all that was needed to return the floor back to its original condition. The client was very happy with the finished floor and wanted to know how to keep it looking its best going forward. I explained that the best way to keep it looking good is to get maximum longevity from the sealer which will wear down over time but can be prematurely damaged with strong cleaning products. So, for aftercare I recommended the use of Tile Doctor Stone Soap which is designed for everyday cleaning of sealed stone floors. Jonathan Oldham South Middlesex Tile Doctor

As is often the case in years past and for whatever reason many homeowners covered their decorative Victorian hallway tiles in a variety of products from carpet to laminate flooring. These days the trend has reversed and quite rightly many homeowners now realise the value a tiled floor can bring to a property and look to us to have it restored. Our client had purchased a property in Norfolk seaport of Kings Lynn and, on lifting the dirty old carpet and decaying underlay in the hallway, discovered a beautiful tiled entrance hall. It was obvious that a previous owner had decided to lay carpet over the tiles as an easy way of hiding the result of careless renovation and decorating which had resulted in a thick coating of plaster, paint, carpet tape glue and various other contaminants which had become firmly stuck to the surface. There were also two small rectangular black and brown tiles missing behind the front door which had been damaged during the removal of some old lead pipes. This was clearly a job which would need somewhat more than a scrubbing brush and a bottle of Flash! Our first job was to remove as much of the solid contaminants as possible by hand with floor scrapers and a steamer which softened the more stubborn lumps. We then applied Tile Doctor Remove & Go which is a powerful alkaline stripper to the whole area, left it to dwell on the surface for twenty minutes and then scrubbed it in using a rotary machine fitted with a black scrubbing pad. The resulting slurry was then power rinsed and extracted away using our Ninja machine which is a high-power industrial vacuum. Any remaining patches where the carpet tape had been stuck down were spot treated using Tile Doctor Nanotech HBU which made short work of the hardened glue. The result was a clean floor, but the surface still felt slightly rough and pitted, a problem which we resolved using the rotary machine fitted with a 200-grit diamond burnishing pad followed by a 400-grit pad with a little 400 grit honing powder which left the surface smooth, silky and ready for the application of a sealer. Finally, we acid washed the whole area using Tile Doctor Acid Gel, a slow release product which would neutralise any remaining chemicals, improve new sealer adhesion and inhibit the future production of any efflorescence salts. We had used a fair amount of water during the cleaning process, so we left the floor to dry off thoroughly overnight with assistance from our commercial dehumidifier. On our return the following day, we discussed the sealer options with the client and recommended using microporous Tile Doctor Colour Grow which is an impregnating sealer that seeps into the pores of the stone protecting it from within. It will provide an excellent fluid resistant seal whilst enhancing the natural colours in the stone, additionally it’s fully breathable thereby enabling any moisture trapped under the floor to rise through the floor and evaporate. This is important on old floors like this where no damp-proof membrane was installed. The sealer was applied with a paint pad in tow coats and allowed to dry for an hour before buffing the floor with a hog’s hair pad to give a rich natural-look sheen finish. The Victorian tiles responded well to the treatments which were completed in two consecutive days. My client was extremely pleased with the results and left the following comment: “My floor was in poor condition after being buried under carpet as well as many, many years of paint and muck. I enjoyed the time they spent at my home and wouldn’t hesitate to use (or recommend) the Tile Doctor service in the future.” Nick White Norfolk Tile Doctor

Detailed below is the restoration of a Victorian tiled hallway floor that we started back in June in Preston. Although we started in June there was so much damage to the subfloor and the tiles it took some time to complete, additionally, the client did not like the colour samples of the replacement tiles we had brought along and so decided to source their own which took some time. Three months later with replacement tiles now sourced we were given the go ahead to start the restoration. The first day’s focus was cleaning the original floor using very coarse 100-grit and 200-grit Diamond pads fitted to a rotary buffer machine and applied to the floor using a strong dilution of Tile Doctor Remove and Go to add extra cleaning power. Tile edges were given special attention using a flex machine fitted with small diamond grit pads. The floor was rinsed with water to remove the soil generated and this was followed up with an acid rinse using a 1:3 dilution of Tile Doctor Grout Clean Up. This last step in the cleaning process is especially recommend for old floors like this which don’t have a damp proof membrane and can suffer from efflorescence issues. The next stage focused on repairing the floor and started by carefully knocking out all the broken and chipped tiles. We had previously estimated over 30 tiles needed replacing and so the client had bought two boxes, meaning I had plenty of spares to work with. Before tiling however, the subfloor had suffered over the years and needed attention first. To deal with this the damaged areas were raked out, cleaned up and then back filled with rapid setting self-levelling screed from Mapie adhesives. Once the sub-base was fixed then we put the new tiles back in, they were not an exact match, about 5mm too short and lighter in tone, but the colour was pretty close. Tiling an old Victorian floor like this can be a bit like dominoes as you move one out of place 2 decent ones come loose and then they also need refixing. Some of the tiles had hair line cracks in them and once they were loose, they just cracked in half. As such the 20 spare tiles that I thought were spare came into good use and I actually ended up using all of them. I could have done with a few more so it was decided to reset the last four broken tiles and grout them in. Luckily for me the client was very understanding about the nature of tile restoration and had accepted that there would be some imperfections and they were not expecting a new floor. The Tiles were fixed down using Ultralite Rapid Flex (another product from Mapie) and then grouted using the same adhesive (not a grout, as they did not have grout back in the day, just cement and screed). The floor was left this to cure overnight, and we came back the next day to finish the clean using a 200-grit diamond pad fitted to a buffing machine and lubricated with water, then one last acid rinse to get the tiles as clean as possible and remove any lingering grout haze. This last clean helps to blend the new tiles in with the original. Before applying a protective sealer, the floor was left to dry for a couple of days, the tiles need to be thoroughly dry before sealing or you can end up with a patchy appearance. For this floor with no damp proof membrane, it was important to use a fully breathable sealer that will allow moisture to rise through the tile and evaporate at the surface, so Tile Doctor Colour Grow was chosen. This is a good choice for old floors like this as its fully breathable, head wearing, and it contains a colour enhancer that improves the overall appearance of the tile. Three coats of Tile Doctor Colour Grow which is a fully breathable, colour enhancing sealer hat works by soaking into the pores of the tile protecting it from within. It has a matt finish, and it works really well with all clay tiles and is ideal for these types of floors. You can probably spot the lighter coloured tiles in the after photos on this page, however it’s a very subtle difference and I think they have blended in quite well with the original. Certainly, my client was very pleased with the newly restored floor, its completely transformed from when we first visited the client, and the floor has now gained character and history. For aftercare we recommend Tile Doctor Neutral Cleaner, its an effective pH neutral product that is compatible with the new sealer. Russell Taylor Lancashire Tile Doctor

This is a large 17.2 m2 Sandstone Floor installed throughout the living and kitchen areas of a property in the beautiful village of Disley close to Lyme Park which is run by the National Trust. The floor had been installed four years ago and my client was unhappy with the original sealer which hadn’t lasted very long. Without the protection of a sealer dirt had become ingrained in the pores of the stone which was now difficult to clean. Another issue was the rough nature of the Sandstone meant it was impossible to mop as it shreds the mop! As a result, the floor was mainly cleaned with a hoover which was not ideal, especially in a kitchen. I went over to survey the floor and before quoting I ran a small test clean in the kitchen which took the floor back to its natural pale colour and really showed how dirty the floor had become. Test cleans are great as it helps me to formulate an effective cleaning plan and provide an accurate quote. My client was impressed with the result and so I was booked to come back and deep clean and then reseal the whole floor. Due to its size I estimated the floor would take two days to deep clean and a further day to apply a new sealer, so three days in total. Working in large sections I started by cleaning the floor and stripping off the old sealer with a strong dilution of Tile Doctor Remove and Go which is a coatings remover that is safe to use on stone. The solution was left to soak into the pores of the Sandstone for ten minutes before being worked in with a 200-grit diamond pad fitted to a rotary floor machine. This action not only removed the old sealer and cleaned the floor but the 200-grit pad being vey coarse removed a lot of the roughness from the surface of the Sandstone so it shouldn’t shred any more mops. After rinsing the floor with water and removing the slurry with a wet vacuum I set about cleaning the grout with Tile Doctor Pro-Clean worked into the grout line with a stiff brush and assisted with steam from a professional steam cleaner with a grout attachment. Once done the floor was rinsed and extracted again to remove the soil from the grouting. There was also an area near one of the doors where the grout had become loose and needed replacing so I made up a batch of matching grout and filled this in. The floor was then left overnight to dry with assistance from a couple of air movers. I returned the next day to finish the floor by applying a sealer. First, I double checked the floor was dry with the damp meter. The readings confirmed the air movers had done a good job and that the floor was within the accepted parameters, so I was ready to seal. The sealer I chose was Tile Doctor Seal and Go which being water based doesn’t leave a smell as it dries, it really works well on Sandstone and adds a nice subtle sheen to the stone. Once finished the floor looked much cleaner, lighter in colour overall more inviting, you could even see the fossils in some of the tiles. The surface was also smoother so the customer should find cleaning with a mop much easier in future. On that subject its worth pointing out that owners of sealed floors should always use a neutral pH tile cleaner on their floors as most supermarket products are simply too strong and will prematurely strip the sealer off a tile if used repeatedly. Tile Doctor sell a product called Tile Doctor Neutral Cleaner which is ideal for cleaning sealed Sandstone floors like this one. My client was really happy with the results and sent me a message later saying: “the floor looks amazing!” Kamila Logonzy East Cheshire Tile Doctor

This client from North London had recently bought a property in Highgate N6 and during renovation had discovered an original Victorian tiled floor in the hallway. The floor was laid in a classic black and white diamond pattern but unfortunately a large section was missing and had been filled with concrete. Furthermore, most of the remaining floor had been covered in cement and glue. I carried out a survey of the floor to determine the main issues and was then able to email over a quote later that day that included rebuilding the missing section of flooring. I suspect the floor had been excavated at some point in the past to install central heating and then rather than have the excavated section restored it was simply back filled and then levelled with a cement screed before finally gluing down a carpet on top. Once the quote was accepted, I sourced replacement tiles from the Vintage Floor Tile company. Situated in Kent they are a reclamation yard that specialises in supplying original geometric and encaustic tiles including the major historical makers such as Minton and Craven Dunnill. Armed with replacement tiles I started by removing the concrete that had been used to backfill the missing section and prepare a new surface for tiling with quick drying cement. When ready I was able to carefully build back the original pattern using the replacements. The tiles were secured with tile adhesive and once that had gone off, they were grouted. The floor was left to set fully overnight and then the next day I was able to return and clean the whole floor using a strong dilution of Tile Doctor Remove and Go. As usual this was left to soak into the tiles for a good ten minutes before being scrubbed into the tiles using a black scrubbing pad. The Tile Doctor Remove and Go did a good job of cleaning the floor and the cleaning solution soon turned black with dirt during the scrubbing. The floor was rinsed with water and the soil extracted with a wet vacuum. After inspecting the floor any areas that needed further work were hand scrubbed and rinsed again until I was happy the floor was clean. The last part of the cleaning process was to give the tiles an acid wash using Tile Doctor Acid Gel which further cleans the floor by removing old cement residue and grout haze. It also neutralises efflorescent salts in the tiles which are a common issue with floors of this age with no damp proof membrane. After another rinse and extraction, the floor was given a final rinse and then dried as much as possible using the wet vacuum. I left the floor to dry out for a couple of days before returning to apply a protective sealer. Tile and Stone should be dry before sealing so I use a damp meter first to double check. All was well so to seal the tiles I proceeded to apply the first of what would be three coats of sealer. I used Tile Doctor Colour Grow for this, it works by impregnating the tile occupying the pores and thereby preventing dirt from becoming ingrained there. This product also enhances the black and white colour of the tiles and makes the floor much easier to clean. Once done the floor was transformed and needless to say my customer was very pleased with the result. For the aftercare of Victorian Tiled floors, I recommend the use of a ph neural tile cleaner such as Tile Doctor Neutral Cleaner; most supermarket tile cleaners are simply too strong for use on sealed floors and can strip off the sealer prematurely. Andrew Newstead North London Tile Doctor

The tiles pictured are Chinese Slate which were laid in the Kitchen of a house in Chepstow around nine years ago. The town of Chepstow is located on the Welsh side of the River Seven and has the River Wye running through it. The floor had not been professionally cleaned and sealed since installation. During this time the old sealer had mostly worn off allowing dirt to get into the pores of the stone leaving it looking dull, uninviting and dirty. The grout lines had also collected dirt and many of the lines had darkened. I discussed with the client the process to get the floor cleaned and restored and demonstrated the effectiveness of the process on a small test area. They were impressed and were happy to go ahead with my quote, so we scheduled in the work which would take two days. To get the floor clean and remove what was left of the old sealer I first made the floor wet and then added a strong dilution of Tile Doctor Pro-Clean mixed with Tile Doctor Remove and Go to give it extra power. This cleaning cocktail was left to soak into the tiles for ten minutes before being scrubbed in with a black scrubbing pad fitted to a rotary machine and by hand where necessary. This combination works well on really dirty floors such as this. The scrubbing action released the years of dirt from the pores of the Slate and it wasn’t long before the cleaning solution turned black. This was then extracted off the floor using a wet vacuum. We then gave the floor a thorough inspection. There were one or two areas that were particularly stubborn, so these areas were retreated using the same process and the grout scrubbed by hand using more Tile Doctor Pro Clean. The floor was then given another rinse with water and then dried as much as possible with the wet vacuum. This got the floor dry, but it would need to be completely dry before sealing so it was then left to dry off fully overnight. I came back the next day to seal the floor first checking the moisture level of the stone by taking readings with a damp meter to ensure it was dry. I chose to use Tile Doctor Colour Grow for the sealer as the colour enhancing formula would be the best product to bring out the natural colours in the Chinese slate. Colour Grow is an impregnating sealer which will provides durable protection as well as allowing the surface to breath. Three coats were applied, allowing each to dry before applying the next one. The client was so happy, so much that she said it looked better than when first laid! I discussed aftercare with her and recommended the use of Tile Doctor Neutral Tile Cleaner, it’s pH balanced so it won’t prematurely erode the sealer which can be the problem with stronger products you find in supermarkets. It comes in concentrated form so one bottle lasts a long time. Paul Wales Monmouthshire Tile Doctor

Shower and bathroom mould and soap scum growth are probably the most common, annoying and frustrating tile-related problems. Wet and high humidity areas with poor ventilation provide the perfect breeding ground for mould and stains. Soap residue and body oils also create a food source for soap scum, mould to grow. My customer in Dane Bank had the exact problem with dirty and mouldy grout lines in her shower cubicle. She had tried scrubbing the grout lines herself with a toothbrush and standard supermarket cleaners but never got the result she wanted. Fortunately she was lucky to find Tile Doctor from the internet and I was asked to pop over and take a look to see what could be done. I was confident we could make a big difference so I went through the options with her and give her price for the job. She was happy with the price and we agreed a date for me to return and complete the work. For grout lines cleaning I used Tile Doctor Grout Colorant Pre-Treat Cleaner, which successfully removes dirt, soil, soap scum and hard water deposits from grout joints. The product was sprayed on to the grout and left to dwell and seep into the pores for approximately five minutes to break down the soap scum and dirt before being scrubbed in using a stiff grout brush. The cleaning was successful but there were still few mouldy spots left. On these spots I used Tile Doctor Mould Away Spray that is meant for quick removal of mould from grout and silicone. One again product got sprayed on grout lines and left to dwell for five minutes and then scrubbed with stiff grout brush and then rinsed with clean water. After I had finished cleaning I express dried the tile and grout using high power heat gun. With the area nice and dry, I had to choose the matching colour for the existing grout. There are ten colours to choose from the Tile Doctor range of Grout Colourant and on this occasion we chose Limestone as the best colour to match the tile. The colourant is easily applied directly to the grout and in this case I applied two coats. The product is epoxy based and completely seals and rejuvenates the appearance of the grout, which not only drastically improves appearance it also makes it much easier to clean in the future. After applying the re-colourant I buffed all grout colorant excess off the tiles and the shower cubicle was ready. My customer was very satisfied with the work and left the following comment on the Tile Doctor Feedback system “Really, really happy with the service Tony provided and the recommendations he suggested. The work was carried out in a highly professional manner, to a high standard. I have already recommended him to friends. Thank you” Tony Olmet Greater Manchester Tile Doctor

These pictures are of a beautiful Sandstone floor in Ilkley, the tiles were sourced from Lapicida of Harrogate and installed around twelve years prior. If you take a look at their website now you will see they are selling a similar London White Sandstone for nearly £100 per m2. This floor was 35 square metres so clearly this was a significant investment for the owner at the time. After twelve years of use however the sealer had worn off the floor and dirt had become ingrained in the pores of the stone making it very difficult to keep clean. A good sealer takes a long time to wear off so the change to the appearance of the stone happens so slowly you don’t notice it. The floor was now looking permanently dirty, and the owner of the property had decided it was time to get it renovated. Before quoting I paid a visit to the property to survey the floor and conduct an initial test clean which came out well. The test cleaning did not go as quickly as I had hoped it might however, due to traces of old satin sealer on some of the stone. It’s important to remove all the old sealer before applying new or you can end up with a patchy appearance. The remnants of old sealer proved challenging to remove as a result I had to try several products and methods before working out the right approach. In the end I resulted to using a product called Tile Doctor Wax Away. I had considered applying diamond burnishing pads which would have been a quicker option, but the flagstones had a riven finish, and the dirt was deeply pitted. With a successful cleaning plan worked out I provided the client with a which was accepted, and a date agreed for my return. The cleaning plan I had worked out was to apply a strong dilution of Tile Doctor Wax Away, leave it to soak into the stone for thirty minutes and then scrub it in with a rotary buffer fitted with a black scrubbing pad. The old sealer proved to be tough to remove and in total I used five litres of Tile Doctor Wax Away in the process, as I said it was a big floor! On day three, I sealed the floor using three coats of Tile Doctor Seal and Go which gave the Sandstone a lovely satin finish that the client liked. This product is also water based so it doesn’t leave a smell as it dries. Once done the floor was completely transformed, and my client very pleased with the floor which looked so much lighter and cleaner. For aftercare cleaning I recommended the use of Tile Doctor Neutral Tile Cleaner for maintenance, it is pH neutral so will ensure the newly applied seal is protected. It has a nice fresh smell and is gentle enough to use frequently keeping the newly renovated floor looking lovely. Nigel Stoker North West Yorkshire Tile Doctor

I was recently contacted by a client who had just moved into a large Victorian property in the West Cheshire village of Tarvin about renovating their Victorian tiled hallway. Apparently, the floor was in good condition, and it would just be a case of removing what was left of the old sealer, deep cleaning the tiles and then applying a fresh seal. Unless the floor has been regularly maintained with the same sealer it’s important to remove all traces of old sealers before applying fresh. Victorian Hallway Before Cleaning Tarvin Cheshire A lot of the work we do at Tile Doctor can be a lot more involved, often requiring the sourcing of matching replacement tiles and rebuilding large sections of tiled flooring so straight forward clean and seal job is always welcome. To remove what was left of the sealer and the ingrained dirt from the pores of the Victorian tile I dressed the floor with a strong dilution of Tile Doctor Pro-Clean. On this occasion I used a 1:3 dilution with water and applied it to the floor with a mop. I left it to soak into the tile for fifteen minutes before scrubbing so it could get to work breaking down the old sealer. During this time, I set up a weighted floor buffer and fitted a black buffing pad, these pads are designed for scrubbing hard floors and lifting out the dirt. I applied a little water as required during this process to ensure the pad was lubricated. Shortly the cleaning solution darkened as the old sealer and dirt was released from the tile. The soil was rinsed away with water and then removed using a wet vacuum. Once clear the floor was inspected and the process repeated until I was satisfied it was as clean as it could be and free of sealer. I left the floor to dry off overnight and returned the next day to apply a new sealer. Before doing so however I like to use a damp meter to take moisture readings from the floor. This is needed to ensure it is dry enough to seal which is important as any moisture in the tile can affect the sealer and lead to an inconsistent finish. To seal I started with the application of a single coat of Tile Doctor Colour Grow which is a colour intensifying breathable impregnator that soaks into the tile improving appearance and adding protection from within. Any excess sealant was removed by wiping the floor with a microfibre cloth and then it was left to dry for an hour. This was followed with four coats of Tile Doctor Seal and Go Extra which is an acrylic breathable sealer which adds a pleasing subtle shine to the tile. This is an important feature when choosing a sealer for old floors where moisture needs to be allowed to rise through the tile, otherwise it can become trapped under the floor and reach out to the walls causing rising damp. The customer was very happy with the revamped hallway which made the house a lot brighter and welcoming. Before closing I should mention that for aftercare cleaning I recommend Tile Doctor Neutral cleaner which is designed for the daily cleaning for sealed tiles, this is important as most domestic supermarket cleaners are simply too strong and can prematurely erode the sealer. Alastair Robb West Cheshire Tile Doctor

This customer from Woking had a Quarry tiled kitchen floor that she simply didn’t think could be restored. The floor had been unearthed after many years of being covered by a layer of levelling compound cement and then linoleum. Indeed, the situation certainly looked dire, but I carried out a successful test clean on a patch of the floor where the cement was at its thickest to show that it would be possible to conduct a full restoration. Having seen the results, the customer was more than happy for me to get the work underway. To begin the restoration, I soaked small sections with water and Tile Doctor Remove and Go our heavy duty coatings remover. The solution was left to dwell for a short period to soften the cement, before I used the heat from a steamer in combination with a hand scraper to begin lifting away the muck. As you can probably imagine, this was an arduous and intensive process which took a full four days to fully complete. Next, I cleaned the cement-free tiles using our high alkaline tile cleaning product Tile Doctor Pro Clean diluted 1 part cleaner with 3 parts water. This helped to eradicate the leftover muck once I had removed the bulk of the cement. I then sprayed Tile Doctor Grout Clean Up onto the grout lines and tiles to fully neutralise them and also remove any cement residue. Finally, I steamed the floor and left it for a week to dry out completely. Upon my return to the property I sealed the floor with two coats of Tile Doctor Colour Grow, an impregnating sealer which really enhances the natural colours stone, and four coats of Tile Doctor Seal and Go, a topical sealer which provides a high quality sheen finish and durable protection against stains. The customer was over the moon with the results and left some great feedback: “Wayne did a really superb job. It was a very tough task, hot and exhausting, but he was fantastically good-humoured throughout, and kept me really well-informed. He was 100% reliable and very good at communicating between visits. I’m absolutely thrilled with the results! Thank you Wayne and thank you Tile Doctor! Would definitely recommend, and use your services again.”

This Victorian tiled hallway at a house in the Forest of Dean had a very interesting pattern, consisting of an array of different colours, including shades of red, yellow and blue. Unfortunately, as you can see from the first photograph below, the tiles had lost all life, with the colours largely masked by months’ – or maybe even years’ – worth of ingrained dirt and muck. The floor as a whole was also suffering from a number of loose tiles that needed to be reset before it could be cleaned. The property owner was keen to employ some professional assistance to restore the appearance of the floor and prevent it from getting in an even wrote state, and so contacted Tile Doctor who have a lot of experience working with Victorian tiled floors. As mentioned, the loose tiles had to be repaired before the cleaning process could be started. I removed the tiles and extracted excess grout and old adhesive from the exposed concrete substrate using a vacuum, before putting the original tiles back into place and fixing them back into position carefully using fresh adhesive and matching grout. Once happy the replaced tiles had set, I started the process of cleaning the entire area of hallway tiles using a combination of Tile Doctor Remove and Go to strip away the old sealer and Tile Doctor NanoTech HBU (formerly Ultra Clean) remover to get the tiles as clean as possible. The latter product contains nano-sized cleaning particles (hence the name) to reach difficult areas of trapped dirt, making it more effective than your run-of-the-mill tile cleaner. These two products were scrubbed into the tiles using a rotary machine fitted with a black scrubbing pad. The floor was then rinsed with water and the soiled residue was extracted with a wet vacuum. I then paid particular attention to the grout, applying our alkaline-based multi-purpose cleaner Tile Doctor Pro-Clean to the grout lines, before scrubbing them with a narrow grout brush. This quickly had the grout looking clean again: I’d even go as far as to say that it matched it seamlessly with the fresh grout that had just been laid. With the tile and grout as clean as it was possible to get it, I gave the whole floor a final rinse to neutralise the excess chemicals. I extracted as much water as possible with a wet vacuum and left the floor to dry overnight. My first task upon returning to the property the next day was to check for any dampness. If you neglect to remove all excess moisture from the surface of the tiles before sealing it is more than likely going to cloud the sealer, rendering it less effective I’m protecting the stone against ingrained dirt and stains. Once satisfied that the floor was completely dry, I proceeded to seal the tiles using multiple costs of Tile Doctor Seal and Go. Seal and Go is what we would classify as a topical sealer, meaning it rests on the surface of the tiles to act as a durable layer of protection against all kinds of muck. While providing surface protection, Seal and Go also adds a nice subtle sheen to the tiles, as per the customer’s request. The customer was quite amazed at how quickly the appearance of the tiles had been restored. It was fantastic to see the colours we both knew were hidden in the tiles come to life once again. Another satisfied customer for sure! Paul Wales Monmouthshire Tile Doctor

This Limestone tiled floor had been installed in the kitchen of a property in Teddington three years before and due to the use of the wrong cleaning product was now stripped of its protective sealer. Limestone like any natural stone is porous and without a sealer in place dirt becomes trapped in the stone making it very difficult to keep clean. The property was close to Bushy Park situated in South West London on the North bank of the Thames which is only about seven miles from my base in Shepperton. I discovered all of this after visiting the property to quote for deep cleaning and resealing the floor. It turns out they have been using Flash multi-surface & floor cleaner which has an acidic pH of 10.3, compare this to Tile Doctor Remove and Go which we use to strip sealers off floors and has a pH of 12. Needless to say, this was not the right product to use and the old sealer had been completely stripped off the floor and probably within the first few months. On top of this our customer had 3 children and a dog running in and out of the garden and was therefore transferring quite a lot of dirt into the stone. After surveying the floor, I discussed the renovation process with the customer which would take two days and include a deep clean of the Limestone followed by the application of a sealer to ensure it did not hold onto the dirt. They were after a sheen finish for the floor and were keen to have natural brown and cream variations in the stone highlighted. We agreed a price for the work and booked a date for the work to start. To start with, we machine scrubbed the floor with Tile Doctor Pro-Clean to break down the dirt and release it from the stone. We find the best process is to spray the Pro-Clean onto the floor first and then leave to dwell for ten minutes before scrubbing. It’s not long before the cleaning solution turns dark with the dirt released from the pores of the stone and this soil is then rinsed with water and vacuumed off the floor with a low-pressure hard floor cleaning machine. Following the cleaning, we honed the Limestone using a sequence of 800, 1500 and finally 3000-grit Tile Doctor Burnishing Pads. The pads are applied with water to lubricate and the slurry generated is rinsed off the floor as before. This burnishing process brings up the natural sheen of the stone and tightens up its pores prior to sealing. I left the floor overnight to allow it to dry out. The next day I returned to the property and checked the floor for moisture using a damp meter. The readings were fine, so I proceeded with the application of the sealer for which I used two coats of Tile Doctor Colour Grow. This is an impregnating sealer that enhances the colours and contrast on the stone while protecting it against future soiling and spillages. It gave a lovely sheen finish to the floor as requested by the customer. As you can see from the pictures the process made a huge difference to the floor which now looks lighter and brighter, certainly the customer was more than happy. Before leaving I recommended, they should clean the floor using Tile Doctor Stone Soap, this is a pH neutral product that will ensure the seal does not get broken down like it previously had using the household cleaners. It is gentle enough to use every day if you wish is designed to help maintain the patina of the burnished stone. Jonathan Oldham South Middlesex Tile Doctor

I recently worked on the restoration of a Victorian tiled hallway in Cwmbran Wales which is six miles North of Newport. As you can see from the photographs the floor was in quite a neglected dirty state and many of the the black and white border tiles needed removing and replacing. The worst part was the area by the front door where most of the tiles had been removed and then backfilled with concrete. I can only assume at some point in the past it was deemed to difficult or expensive to restore the floor, so they simply covered it up. After visiting to survey the floor I did offer to source replacements for the concreted section and restore that as part of the work however my client’s budget would not stretch to that at the time. My quote was therefore focused on the main section of flooring and included replacing border tiles, deep cleaning the whole floor and then sealing the tiles to add protection. Although I did need to check that I could indeed source the replacement tiles before being able to provide the quote which as it turned out would not be an issue. They were happy to go ahead and we arranged a suitable time to carry out the work which would enable me to work in the property whilst minimising contact with the owners due to the Covid-19 situation. I spend the first day sorting out the black and white border tiles which needed to be gently prised out of position without upsetting the main part of the floor. The exposed subfloor was then cleaned up to remove old adhesive and replacements were fitted where required and secured into place. The floor would need to be solid before cleaning so that was left for day two so the new adhesive could go off overnight. On day two I gave the floor an initial clean using a combination of Tile Doctor Pro-Clean and Remove and Go diluted with water. This produces a strong cleaner/stripper that will tackle dirt and remove coatings such as previous sealers. The old tiles had accumulated years of ingrained dirt, so I needed this extra power to remove the years of dirt and contaminates from the tile. It was sprayed onto the tiles and then left to soak in for ten minutes before being actively scrubbed into the tile using a rotary machine fitted with a black scrubbing pad. The soil was then rinsed off with water and extracted with a wet vacuum. The floor was inspected, and the process repeated on the tough stains until I was satisfied all the dirt had been removed. Next the floor was treated to an acid wash using Tile Doctor Acid Gel using a similar method as before. This is an important treatment for these old Victorian floors that have no damp proof course as it neutralises efflorescent salts trapped in the tile which can appear as white salt deposits later. Once I was happy with the condition of the floor it was given a final rinse and left to dry off. I use a wet vacuum to remove liquids from the floor and on this last extraction I spent extra time to remove as much moisture from the tiles as possible. I came back a few days later and after checking the tiles were dry using a damp meter, I started the application of the sealer. For this floor I applied seven coats of Tile Doctor Seal and Go for a satin finish. Tile Doctor Seal and Go is a specially formulated water-based sealer that provides both stain resistance and a durable low-sheen finish. It is perfect on a floor of this age where it leaves a lovely finish and will remain durable in what is a essentially a high traffic area. Although we didn’t manage to sort out the area by the front door the client managed to fit a made to measure coir door mat along with carpet bar which was quite practical and looked fine so they were able to resolve that problem without blowing their budget. The client was over the moon with results, the floor had a lovely pattern and the colours now shone through. I suggested the use of Tile Doctor Neutral Tile Cleaner to keep the floor clean and in good condition. It is neutral in pH so will ensure that the newly applied sealer stays in place and will ensure maintenance is nice and easy for them. Paul Wales Monmouthshire Tile Doctor

This detailed Victorian tiled hallway at a property in Camden was overdue some much-needed repair and maintenance. The owners of the property appreciated that original period features like this add a lot of value to a property and asked me to visit the property to quote for renovating it. The property was in a terrace of similar properties most of which appeared to have retained their Victorian character. I inspected the floor and found there were a couple of loose, cracked, worn and broken tiles that needed to be replaced. In addition, the floor tiles needed a deep clean and then seal to bring back the wow factor. I was confident we could renovate the floor but at that point unsure if we would be able to find exact match replacements for the damaged tiles. Fortunately, Victorian tiles are still in demand and I knew of several companies I could check with so I was confident they could be found. We discussed how long the work would take and assuming I could source the replacements agreed a price for the full restoration of the floor. After doing some research I managed to find suitable replacements with a company called Original Style and the work was scheduled for the following month. Firstly, we prepared all areas with protective tapes to threshold edges and skirting. This was followed by spaying the tiles with a strong dilution of Tile Doctor Remove & Go which is product designed to remove old sealers and coatings. After about ten minutes the tiles were scrubbed with black scrubbing pads and scrubbing brushes. Fresh water was used to rinse the floor and the slurry was extracted using a wet vacuum. The floor was inspected and then a second clean carried out, this time using Tile Doctor Pro-Clean which is a Tile and Grout cleaning agent. The same process of application was used and after rinsing and extracting the dirt the tiles were given a steam clean. This ensured all the dirt was lifted out of the pores of the tile and the floor was now as clean as it possible could be. The next step was the remove the loose and cracked tiles using the reclaimed tiles we had sourced earlier. Some cuts were necessary to get the replacements to match the originals but overall the plan worked. A quick drying adhesive was used to secure the tiles so we could apply the grout shortly after. The whole floor was then re-grouted and cleaned off to ensure a good match. The floor was left to dry off overnight, and you could already see it was now looking considerably improved. Returning the next morning we checked the floor was dry using a moisture meter, this is important as to apply a sealer to damp tiles will lead to a patchy experience. All was well so we were ready to apply the sealer. To start a single base coat of Tile Doctor Colour Grow sealer was applied to the floor and left to dry. This sealer is an impregnator that protects from within by occupying the pores in the clay tile improving colour in the process. This sealer does leave a matt finish however and the client wanted a subtle shine so one dry it was followed by four coats of Tile Doctor Seal & Go. The combination of the two sealers works really well to add long lasting protection to the tiles and provide the desired finish to the floor. The floor was much improved, and the client was delighted. The detailed pattern and colours were now much more prominent, and the hallway looked much more inviting for both the owner and their guests. For the aftercare of Victorian tiles, I recommended the use of Tile Doctor Neutral Cleaner which is pH neutral and won’t prematurely erode the life of the sealer. Nigel Voyce North London Tile Doctor

Recently I was called to a house in the very small town of Marton in Warwickshire which is known for its proximity to the medieval “Marton Bridge”, which lies just to the north, crossing the River Leam. The entire downstairs flooring of my client’s house consisted of Quarry tiles apart from one room where the tiles had been covered by screed and then linoleum. Quarry tiles are a classic hard wearing tile used for both internal and external commercial and residential flooring due to its ability to withstand heavy usage. Reception areas, outdoor patios and porches, for example, are commonly tiled using Quarry. My client wanted to restore the covered floor back to its original state so that it would match the rest of the downstairs. Realising that this would be a complex and physically demanding task, my client decided to call in Tile Doctor to carry out the restoration. Removing the Linoleum covering was a relatively straightforward process, so I was able to do this relatively quickly. The main issue concerned removing the screed, which is far more difficult to remove, requiring a lot of physical scraping. Thus I opted to call in some extra manpower in the form of the Nottinghamshire Tile Doctor, Steve Carpenter. With the two of us armed with scrapers we set about removing the screed, taking extra care not to damage the Quarry tile underneath. Once Steve and I had scraped off as much of the screed as physically possible, I applied a strong dilution of Tile Doctor Remove & Go, a stripper with cleaning properties that is particularly effective at breaking down coatings such as adhesives, plasters and sealers. The product was left to dwell for ten minutes before I worked it into the stone with a scrubbing pad. After cleaning the tiles, I noticed a layer of grout haze on the surface of the exposed Quarry tiles, so I applied Tile Doctor Grout Clean-Up to remove it. Once the cleaning process was complete I gave the floor a thorough rinse with clean water, before soaking up the resulting residue with a wet-vac machine. The first day of work was a gruelling 12 hours long, but I was very pleased with the results and left the floor to dry overnight. On day two I returned to finish the job by sealing the newly uncovered Quarry tiles, but not before using a damp meter to check that they were completely dry. Any excess moisture left on unsealed tiles can potentially effect the performance of any sealers that are applied. I sealed the tiles using Tile Doctor Colour Grow, an impregnating, colour-enhancing sealer which gave the surface an aesthetically pleasing shine, as well as durable protection against dirt and wear for the future. After two long days of work the job was done and the transformation was fantastic and highly rewarding to see, the house now has a fantastic looking Quarry tiled floor running throughout the entirety of the lower level. Mick Gayton Warwickshire Tile Doctor

This couple, who live in the seaside resort of Brighton, had purchased their house four months before Christmas and wanted to have the fantastic Terracotta tiled floor in the kitchen and conservatory looking its best before the festive period, since they had family visiting. The floor was looking washed out and it was clear the sealer had failed in the high traffic areas and was now allowing dirt to penetrate into the pores of the tile making it difficult to clean. We often get calls from new home owners keen to put their own stamp on a property shortly after moving in; stone floors rarely come with cleaning instructions so if you have a stone floor it makes sense to get in touch, so we can advise you on how best to maintain it. We provided a quote which included stripping the floor of old sealers, cleaning, oiling and then sealing it again to restore cleanliness and character to the Terracotta. There was a lot to do and two areas to clean so I anticipated it would take four days to complete. Having accepted the quote our first task upon returning to the property was to give the Terracotta tiles a deep clean and remove any remaining sealer present on the tile. This was achieved by applying a strong combination of Tile Doctor Pro-Clean and Tile Doctor NanoTech HBU to the tiles and then covering it in a plastic sheet, so it wouldn’t dry out. This method allows the products to really soak into the pores of the Terracotta and draw out the dirt. I should also mention that Pro-Clean is a very effective Tile and Grout cleaner whilst HBU enhances it by adding nano-sized cleaning particles. The plastic blanket was left in place for a few hours before being peeled off and then the cleaning products scrubbed into the tile and grout using a black pad fitted to a rotary floor machine and hand brushes. The now soiled product was rinsed off with water which was then extracted using a wet vacuum. The floor was inspected, and stubborn marks spot treated until the floor was clean. After thoroughly cleaning the Terracotta over two days, we left the floor to completely dry off over the weekend. The tiles would need to be sufficiently dry to receive fresh sealant, as excess moisture can cloud the sealant and prevent it from working correctly. When we returned to the property, we proceeded to apply Tile Doctor Stone Oil to the tiles. Stone Oil is a sealer which restores the colour and texture of tiled floors, as well as mechanical strength once cured. We applied a single coat of the Stone Oil before topping it up with multiple coats of Tile Doctor Seal and Go, a topical sealer which provides a high-quality sheen finish to help accentuate the appearance of the Terracotta tiles as well as adding protection. You can see the results of the restoration below. The couple were so impressed that they have now agreed to have Tile Doctor visit once a year (at a fraction of the cost of the original restoration) to complete a maintenance clean. This will make sure this Terracotta is always looking at its best! Mick Conlon East Sussex Tile Doctor

Earlier this year I was invited over to a property in the village of Silfield near Wymondham in Norfolk to inspect a Limestone tiled floor. Now I don’t usually quote my clients, but this is how the owner of the property had described the floor in the enquiry I received from Tile Doctor. “Grout Black, where tiles have divots, dirt is encased, plus no shine to floor, sealant non-existent.” The problems listed were quite comprehensive and having had chance to survey the floor we found them to be quite accurate and really could not disagree with her comments! The Limestone tiles had been laid throughout the Kitchen diner and it was clear the sealer had worn off completely allowing dirt to become ingrained in the Limestone tiles and especially the grout which had turned black. I understood from the owner that the grout lines should have been a pale cream colour rather than the black it was now, additionally the natural pitting in the Limestone was full of the same black contaminants. I ran a quick water test on the tiles to see if there was a seal present and it confirmed that if there had ever been one it was now completely compromised. The lack of sealer had allowed all liquid spills and dirt to soak straight into the tile making it dirty and exceedingly difficult to clean. A large birthday celebration party had been planned and our client was desperate for the floor to be brought back to life beforehand. Although I couldn’t start immediately due to other commitments, it was able to return in time to get the floor clean for the party. Our first job was to tackle the severe soiling trapped in the pits and grout lines. To do this a very strong dilution (2:1 ratio) of Tile Doctor Pro-Clean was applied to the floor and left to soak into the tile and grout for about 10 minutes. Then is was scrubbed into the tiles with help from a rotary buffer fitted with a soft/medium long-bristled nylon brush. The resulting slurry was then power rinsed with 60-degree hot water and extracted with our 400psi machine which jetted out all the black, oily contaminants from the grout and pits. The floor was speed dried with the assistance of a large air mover. Once dry to the touch our attention was turned to filling the now exposed pitts in the Limestone tiles and two cracks with an appropriately coloured fast cure epoxy compound. Having allowed the filler time to reach full hardness, we ground down the excess material with 100 and 200 grit hand burnishing blocks in preparation for the next stage. We find the best way to renovate the appearance of stone is to use a process called burnishing which hones the stone and beings up the polish. For this you need a set of 17-inch diamond encrusted burnishing pads. The pads fit the rotary buffer and are applied to the floor in sequence from 400, 800 and then 1500 grit using water to lubricate the process. The waster turns into a slurry as you work, and this is then rinsed off the floor with water after each pad and extracted using a wet vacuum. The floor was then left to dry thoroughly overnight with the assistance of our large capacity dehumidifier. Returning the following day, we thoroughly vacuumed the floor to remove any remaining powder and grit left from the previous day’s wet work before spray burnishing the surface with a Tile Doctor 3000-grit diamond pad. This last pad really beings up the polished appearance of the Limestone and gave the tiles a deep and rich shine. This last pad is applied without water and so leaves the floor dry and ready to for a new sealer to be applied. Our sealer of choice was Tile Doctor Ultra Seal, it’s a premium penetrating sealer that soaks into the pores of the stone protecting it from within. Ultra-Seal doesn’t alter the natural appearance of the stone giving it undetectable protection from staining. Having allowed the sealed floor to dry with the assistance of our air mover, the whole area was buffed using a white buffing pad and a small amount of finely sprayed water to remove any light smearing before vacuuming once again to finish. My client was delighted with the result and left the following feedback for us: “Totally renewed two flooring areas in our house to what looks like a recently laid floor. I have already had so many compliments without even telling people it had been professionally cleaned! Nick and Sue are always very easy to have about, inconspicuous and hard working. Absolutely delighted with the outcome and would recommend without hesitation. Thank you so much!” For aftercare cleaning I recommended Tile Doctor Stone Soap, its designed for cleaning polished stone floors and will help build-up the patina. It’s a neutral pH product so won’t prematurely erode the sealer like many tile cleaning products you find in supermarkets which are really sold for cleaning glazed ceramic tiles not sealed natural stone. Nick White Norfolk Tile Doctor