Yolseuiloyan: Nahuatl word that means "the place where the heart rests and strengthens." The project is a sustainable eco-tourism complex of 43 cabins, located in the Sierra Norte de Puebla, Surrounded by a misty forest ecosystem, in an area adjacent to Cuetzalan del Progreso’s downtown, a magical place with indigenous roots. The cabins integrate bio-constructive local elements in order to favor the local economy, and at the same time to reduce the negative environmental impact of new construction; for this purpose, the chosen materials were bamboo panels and structure, adobe walls made from local soil, and limestone extracted from the site. The selection of materials are also suitable for the humid climate of Cuetzalan, and help to maintain a mild temperature in the interior, thanks to the material properties and the implementation of bioclimatic design strategies. For the architectural design, a traditional house typology, with a contemporary feel was chosen to integrate with the local natural context, and at the same time to promote a unique warm natural atmosphere in connection with its surroundings, with the aim to transport the user into a calm relaxed atmosphere, full of local tradition that respects the community and the environment. The interior design process integrated accessories made by local artisans who incorporate the use of textiles and ceramics, bamboo and wooden furniture, and local clay, thus expressing a part of their culture through the use of local materials.

Yolseuiloyan: Nahuatl word that means "the place where the heart rests and strengthens." The project is a sustainable eco-tourism complex of 43 cabins, located in the Sierra Norte de Puebla, Surrounded by a misty forest ecosystem, in an area adjacent to Cuetzalan del Progreso’s downtown, a magical place with indigenous roots. The cabins integrate bio-constructive local elements in order to favor the local economy, and at the same time to reduce the negative environmental impact of new construction; for this purpose, the chosen materials were bamboo panels and structure, adobe walls made from local soil, and limestone extracted from the site. The selection of materials are also suitable for the humid climate of Cuetzalan, and help to maintain a mild temperature in the interior, thanks to the material properties and the implementation of bioclimatic design strategies. For the architectural design, a traditional house typology, with a contemporary feel was chosen to integrate with the local natural context, and at the same time to promote a unique warm natural atmosphere in connection with its surroundings, with the aim to transport the user into a calm relaxed atmosphere, full of local tradition that respects the community and the environment. The interior design process integrated accessories made by local artisans who incorporate the use of textiles and ceramics, bamboo and wooden furniture, and local clay, thus expressing a part of their culture through the use of local materials.

Yolseuiloyan: Nahuatl word that means "the place where the heart rests and strengthens." The project is a sustainable eco-tourism complex of 43 cabins, located in the Sierra Norte de Puebla, Surrounded by a misty forest ecosystem, in an area adjacent to Cuetzalan del Progreso’s downtown, a magical place with indigenous roots. The cabins integrate bio-constructive local elements in order to favor the local economy, and at the same time to reduce the negative environmental impact of new construction; for this purpose, the chosen materials were bamboo panels and structure, adobe walls made from local soil, and limestone extracted from the site. The selection of materials are also suitable for the humid climate of Cuetzalan, and help to maintain a mild temperature in the interior, thanks to the material properties and the implementation of bioclimatic design strategies. For the architectural design, a traditional house typology, with a contemporary feel was chosen to integrate with the local natural context, and at the same time to promote a unique warm natural atmosphere in connection with its surroundings, with the aim to transport the user into a calm relaxed atmosphere, full of local tradition that respects the community and the environment. The interior design process integrated accessories made by local artisans who incorporate the use of textiles and ceramics, bamboo and wooden furniture, and local clay, thus expressing a part of their culture through the use of local materials.

This was an unusual request in that this customer, in the small Bedfordshire village of Cople, had her Kitchen Quarry tiled floor cleaned and sealed six months earlier by another company. The sealer had come off and it soon became evident that after the work had been carried out the client was ill advised as to the correct maintenance of her floor. The cleaning product left by the previous company was totally unsuitable and over the course of six months she had managed in fact to slowly strip the sealer off of the tiles. I soon realised the problem and advised that the only solution would be to strip any remaining sealer off the floor and re-seal, it’s generally not good practice to apply a different sealer on top of an existing sealer as there can be compatibility issues and the floor may look different in places where there are more layers of seal. I used a strong dilution of Tile Doctor Pro-Clean to strip any remaining sealer off the tiles and clean them in the process, this involves spreading the solution over the tiles, allow it to dwell and soak in and then scrubbing the solution into the floor using a rotary machine fitted with a black scrubbing pad. The floor was then rinsed with water applied with a mop and bucket and the soiled water extracted using a wet vacuum. One the floor was clean I noticed there was evidence of concrete dust and grout haze on the surface of the tiles from when they were installed so I applied a another Tile Doctor product called Grout Clean-up to remove it, again the floor was thoroughly rinsed with water which was extracted the floor dried using air movers. Tiled floors need to be dry before sealing and so I left this floor for four days to allow enough time for it to thoroughly dry out before returning to seal it. Choice of sealer for this floor was four coats of Tile Doctor Seal and Go which is a water based sealer so it doesn’t leave a smell and additionally adds a nice subtle shine to the floor. The difference was transformational as the sealer really does bring out the best in the quarry tiles. Before leaving we have provided the customer a bottle of Tile Doctor Neutral Tile Cleaner which is the correct cleaning agent to maintain a sealed floor. It has a neutral PH formula so it won’t erode the sealer like many of the acidic floor cleaning products you find in the supermarket which are really only meant for use on Vinyl or Ceramic tiles. Andrew Evans Bedfordshire Tile Doctor

This Multi-Coloured Slate floor looks nice in the Kitchen of this property in Hythe, however due to the riven surface of the tile and the deep grout lines my customer had struggled to keep it clean. Additionally, the Slate has lost all of its lustre over the years since it had been installed and it was now due a deep clean and reseal. The combination of durability and price makes Slate a popular choice for floor covering, it is also available in a number of colours, ranging from plain black to a more diverse array of shades. Like any natural stone floor though it need sealing to keep the dirt out of the pores of the stone however sealers wear off with use Hythe by the way is a lovely medieval coastal market town with its own beach on the edge of Romney Marsh and close to Folkestone. Before starting I removed the kickboards underneath the kitchen units and protected the exposed woodwork with a thin film. To deep clean the Slate floor and remove any remaining sealer I applied Tile Doctor Remove and Go and left it to soak in for ten minutes before scrubbing it in with a light carbide brush. As well as removing the old sealer this process releases the dirt from the pores of the stone and brings it to the surface where it can be extracted. I have probably mentioned this before, but I’ve invested in a powerful van mounted pressure extraction system for removing the dirt, old sealer and emulsified soils released from the stone. The system works by applying water at high pressure on the floor via a spinner tool and then simultaneously extracts the waste under suction back to a grey water tank on the van. From the customers point of view, it makes light work of cleaning the floor and more importantly leaves the floor dry and leaves no mess. Having a dry floor at this stage is important as it means I can usually seal the floor on the same day. Its not a good idea to apply a sealer to damp floor as it will affect the way it cures and lead to an undesirable finish. The way to make sure the floor its dry is to use a moisture meter and take readings in several places around the floor. You can use an air mover to improve drying times however older floors can take a very long time to dry and for those I tend to book another day to apply the sealer. With the floor dry I set about applying the first of two coats of Tile Doctor X-Tra Seal which provides both a hardwearing sheen to the slate as well as enhancing its natural colourings. It has strong water repellency characteristics which makes it ideal for use in a kitchen where spillages are quite common. This was quite a small kitchen, so the work was completed in one day. My client was amazed at the transformation and grateful for our advice on continued maintenance which for this floor I recommended the use of Tile Doctor Stone Soap for daily cleaning. Michael Conlon South Kent Tile Doctor

This Victorian floor was discovered at a house in Swiss Cottage in the London borough of Camden when the current owner took the old carpet up. It was in need of substantial restoration to bring it back to its former glory however we have had really good results from restoring similar floors so we were confident it could be done. The carpet had literally just been taken away so we had to remove the gripper rods, underlay and deal with the adhesive which we managed to tackle using a strong solution of Tile Doctor Remove and Go which was left to dwell and penetrate the glue for ten minutes before being scrubbed in. Once the glue was removed the tiles were given a thorough clean using Tile Doctor Pro-Clean using the same process of leaving it to soak in and then actively scrubbing it into the floor to get the tile and grout as clean as possible. The floor was then rinsed and stubborn areas re-treated until we were satisfied with the result. The last cleaning step was to use a steam cleaner to pull as much dirt out of the pores of the tiles as possible and a wet vacuum to extract the liquids and get the floor as dry as possible and we also re-grouted where necessary due to the damage caused by the gripper rods. We also gave the Victorian tiles in the entrance lobby a thorough clean using the same process, although they had not been covered in carpet they were still in need of a deep clean. The floor was left to dry and when we returned the whole floor was ready to be sealed and for this we used five coats of Tile Doctor Seal and Go which adds a nice shine to the floor as well as providing a surface seal that will help protect the tiles from stains going forward. For the entrance lobby we used two coats of Colour Grow which doesn’t add the shine but as an impregnating sealer we felt it would perform better with the wear at the front of the house. The owner of the house was very pleased with the outcome and left the following testimonial: Prompt, courteous, hard working and great results !. Nigel Voyce North London Tile Doctor

We recently deep cleaned two different tiled floors at a property in the village of Coningsby in the centre of Lincolnshire. The floor was split into two areas one laid with natural Sandstone and the other Riven Slate tiles. Both tiled areas had been sealed previously but the sealer was clearly not doing the job as the floor had a very dull finish due to dirt being absorbed into the tile. The floors were in need of a deep clean to remove the ingrained dirt and remaining sealer so the first step was to soak the tiles in a strong dilution of Tile Doctor Pro-Clean and then work it in using a rotary machine fitted with a black pad and a stiff brush along the grout lines. This did the job and there’s a great photograph below that shows the difference this made. To extract the now soiled cleaning solution the floor was rinsed using water which was then extracted using our wet pick up system. Once the floor was clear we were able to see where more work was required and the process was repeated until we were happy the floor was thoroughly clean and free of any remaining sealer. To get the floor dry a number of turbo air dryers were setup around the floor and we left for the day to allow the floor to thoroughly dry off overnight. The following morning we tested the tiles to make sure that both were dry which they were. We then applied Tile Doctor quality sealers to both floors; two different finishes were required for the different types of floor so we applied three coats of Colour Grow sealer to the Sandstone flooring as this impregnates the pores in the stone protecting it from staining and enhancing the natural colours to provide a natural look. We than applied four coats of Seal and Go sealer to the Slate floor, Seal and Go adds a nice subtle shine and works well on Riven Slate to highlight the different shades. The customer was delighted with the results and left an excellent review which you can read below: The floors look absolutely beautiful. I am very pleased with the service. J. Gibbons, Coningsby She wants us to return soon to seal the other stone areas in their property. As you can see from the photos the before and after is very striking. The floors were ready to take light use that same afternoon.

Here’s a quick grout cleaning and re-colouring job I completed in the town of Canvey Island, Essex. Canvey Island lies on the south east coast, and lies just above sea level which in my job is always worth noting as the area can be prone to flooding. This wasn’t the problem here though, simply put, my client was unhappy with the colour of their grout, and wanted it re-coloured to a darker shade to match the grey Ceramic floor tiles. Cleaning the grout before re-colouring is essential because, as many readers are probably well aware, grouts are porous and therefore can very easily absorb dirt and grease. Most often this will result in grout discolouration if not dealt with promptly. So, as mentioned above the first step in the re-colouring process involved cleaning the grout lines. For this Tile Doctor has a special Pre-Treat Cleaner which is sprayed on and scrubbed into the grout to both remove any existing dirt and also to prepare the grout joints for a superior bond with the Grout Colourant. Once complete the grout lines looked clean and refreshed. To clean the ceramic I diluted one part Tile Doctor Pro-Clean to three parts water, and used it to wash down the Ceramic tiles, leaving a consistent level of cleanliness across the entire floor. I then rinsed the floor with water which was then extracted using a wet vacuum and waited for 3 hours for the floor to dry. Once dry, I began the process of applying the Charcoal Grey (as chosen by the client) Grout Colourant to the grout lines. As well as changing the colour the colourant also forms a barrier over the grout sealing it in and protecting it from future staining for years to come. Then, once dry, the floor was given another quick clean using a light spray of water and a white buffing pad, resulting in an aesthetically pleasing sheen finish. My client was very happy with the outcome and now has the floor they wanted. Nick Murphy South Essex Tile Doctor

These Victorian hallway tiles were cleaned at a residence in the historic town of Bideford. As you can see from the photograph below the tiles were dull and had lost their vitality due to ingrained dirt, clearly it had been some time since they were given a good deep clean. Cleaning a Victorian Floor The first job was to protect the skirting with tape and then vacuum to remove any loose debris and grit. The next step was to cover the entire floor with a strong dilution of Tile Doctor Remove and Go which is a powerful cleaning and coating remover that is safe to use on tile and stone. It was left to dwell on the floor for twenty minutes so it could soak into the tile and make the job of removing any remaining sealer and ingrained dirt easier. The solution was scrubbed into the tile using a black scrubbing pad fitted to a rotary machine and then the soiled cleaning solution rinsed off using a wet vacuum. This process was repeated a number of times until I was satisfied with the condition of the floor and followed with a final rinse with clean water to remove any trace of cleaning product. The water was extracted with the wet vacuum to get the floor as dry as possible before leaving for the day. Sealing a Victorian Floor Sealing The tiles were left to dry for 24 hours and I came back to seal the tiles using eight to nine coats of Tile Doctor Seal and Go which is an ideal sealer for Victorian Tiles as it leaves a nice sheen and provides excellent stain protection. I think you will agree the hallway floor came up really well and now been given a new lease of life.

Travertine floor tiles are very appealing and very hardwearing, but without the protection of a sealer to stop dirt becoming ingrained in the pores of the stone their appearance will degrade. Fortunately, this can be remedied as demonstrated in these pictures of a Travertine floor I recently polished at a house in Weston Favell, Northampton. This owner of the property had called me out as their kitchen floor was looking very sorry for itself and he was concerned that a lot of holes were appearing which was making cleaning the floor difficult as dirt was getting trapped in the holes. I went over and carried out a test clean on two separate tiles in the kitchen and the customer was amazed at how clean they came up and especially the grout. The kitchen was stunning, but unfortunately the state of the Travertine tiled floor was bringing down its overall appearance. Impressed with the test clean they were keen to get the whole floor renovated so we agreed a price and I scheduled the work in for the following month. I returned on the agreed data and made a start by protecting the kitchen units by removing the plinths and covering base units and the appliances with a protective film. We then commenced the cleaning process to remove surface dirt by cleaning with Tile Doctor Pro-Clean paying special attention to the grout lines. The holes in the Travertine were filled with a stone resin, mixing it to closely match the colours of the stone. The resin was allowed to dry before starting to re-polish the Travertine using a set of Tile Doctor Diamond encrusted burnishing pads. These pads are applied individually to each tile in sequence starting with a coarse 400-grit pad before moving onto the 800-grit and finishing with the fine 1500 grit pad. A little water is used to lubricate the process along the way and the floor is rinsed in between each pad with the resulting residue extracted from the floor using a wet vacuum. The process takes some time, but it really brings up the polished appearance of the stone and the results are well worth the effort. After a final rinse the floor was inspected and then left to dry off fully overnight. When we returned the next day, the floor had dried, and we were able to give the floor a final polish with a very fine 3000-grit burnishing pad applied with a little water sprayed onto the tile. Finally, the floor was then sealed with two coats of Tile Doctor Ultra-Seal which provides excellent protection without changing the colour of the stone to provide a natural look. The client was over the moon with the outcome and surprised at the improvement. They were left with a floor that would be easy to clean and maintain. Phil Vissian Northamptonshire Tile Doctor

We work on a lot of residential tile installations but also cover commercial properties too, such as this new farm office which was in the process of being built in the market town of Driffield, East Yorkshire where a Flagstone tiled floor had been laid at the entrance. Driffield is known as the ‘Capital of the Yorkshire Wolds’ and lies near the source of the River Hull. The farm office project was very big and, with the pressure on to complete it in time, the floor had been laid without being sealed first. As a result, the floor was getting dirty very easily, and was proving difficult to keep clean. It was clear that the Flagstone tiles would need to be cleaned and sealed, and I was called upon to get the job done. To clean the floor I first mixed a 50:50 solution of clean water and Tile Doctor Pro Clean. Pro Clean is a high-alkaline cleaner which is safe to use on a wide range of natural stone floors. The cleaning solution was worked in using a rotary machine fitted with a black buffing pad which proved an effective method, lifting off the dust and residue that had been left on the surface of the Flagstone tiles during the course of construction work. The excess residue was extracted using a wet-vac machine. I then repeated the whole process over again several times in order to get the floor as clean as possible. To seal the floor I used a combination of two different Tile Doctor sealers. Firstly, I applied a layer of Tile Doctor Colour Grow to the floor. This colour intensifying sealer is specially formulated to enhance the fantastic natural colours in the stone, while at the same time providing durable surface protection. The floor was then finished off with a couple of coats of Tile Doctor Seal & Go. This added to the stain resistance of the floor, while also delivering a very nice subtle shine on the surface. All signs of building work have been removed from the stone floor and it is now looking presentable ready for the opening of the new office, the combination sealer applied to the floor will also make sure it stays that way for some time to come. Ronnie Phipps East Yorkshire Tile Doctor

The tiles pictured are Chinese Slate which were laid in the Kitchen of a house in Chepstow around nine years ago. The town of Chepstow is located on the Welsh side of the River Seven and has the River Wye running through it. The floor had not been professionally cleaned and sealed since installation. During this time the old sealer had mostly worn off allowing dirt to get into the pores of the stone leaving it looking dull, uninviting and dirty. The grout lines had also collected dirt and many of the lines had darkened. I discussed with the client the process to get the floor cleaned and restored and demonstrated the effectiveness of the process on a small test area. They were impressed and were happy to go ahead with my quote, so we scheduled in the work which would take two days. To get the floor clean and remove what was left of the old sealer I first made the floor wet and then added a strong dilution of Tile Doctor Pro-Clean mixed with Tile Doctor Remove and Go to give it extra power. This cleaning cocktail was left to soak into the tiles for ten minutes before being scrubbed in with a black scrubbing pad fitted to a rotary machine and by hand where necessary. This combination works well on really dirty floors such as this. The scrubbing action released the years of dirt from the pores of the Slate and it wasn’t long before the cleaning solution turned black. This was then extracted off the floor using a wet vacuum. We then gave the floor a thorough inspection. There were one or two areas that were particularly stubborn, so these areas were retreated using the same process and the grout scrubbed by hand using more Tile Doctor Pro Clean. The floor was then given another rinse with water and then dried as much as possible with the wet vacuum. This got the floor dry, but it would need to be completely dry before sealing so it was then left to dry off fully overnight. I came back the next day to seal the floor first checking the moisture level of the stone by taking readings with a damp meter to ensure it was dry. I chose to use Tile Doctor Colour Grow for the sealer as the colour enhancing formula would be the best product to bring out the natural colours in the Chinese slate. Colour Grow is an impregnating sealer which will provides durable protection as well as allowing the surface to breath. Three coats were applied, allowing each to dry before applying the next one. The client was so happy, so much that she said it looked better than when first laid! I discussed aftercare with her and recommended the use of Tile Doctor Neutral Tile Cleaner, it’s pH balanced so it won’t prematurely erode the sealer which can be the problem with stronger products you find in supermarkets. It comes in concentrated form so one bottle lasts a long time. Paul Wales Monmouthshire Tile Doctor

Inspiration for a contemporary outdoor patio shower remodel in New York

This client from Highgate in North London, N6 contacted us about their large honed Limestone tiled floor that was installed throughout the ground floor. It had been laid seven years prior and was now grubby and in need of a deep clean and seal including the grout which had turned black with dirt. I visited the property to survey and assess what was required and provided the owner with a quotation for the renovation. The hallway pictured was in the worst condition, it was a busy house with young children and dogs and over the years the sealer had worn down leaving it vulnerable to ingrained dirt. Without a sealer to protect the stone it had become heavily soiled and lost its original polished appearance. Happy with the quote we scheduled a date for the work to go ahead. The quote included deep cleaning and burnishing the stone to bring back the polish, grout cleaning and re-sealing the Limestone to protect it. We arrived on the first day and prepared the area by taping up the skirting and woodwork to protect them from potential splashing. Next step was to burnish the floor using a set of Tile Doctor Diamond Burnishing Pads, specifically the 400, 800 and 1500 grit pads fitted to a rotary machine, these were used in sequence running each pad over the tiles several times with water to lubricate the process. The water turns into a fine slurry as pores in the stone are opened and the dirt is released, the slurry is rinsed off with more water and extracted using an industrial wet vacuum after each pad. The finer 800 and 1500-grit pads slowly close the pores and refine the appearance of the stone building up the polish in the process. A strong dilution of Tile Doctor Pro-Clean was then applied to the grout lines, leaving it for a short while to soak in and then hand scrubbing with a grout brush. The dirty cleaning solution and were then removed from the floor with the wet vacuum. This process was repeated across the different sections of the Limestone floor until I was satisfied with its appearance. Before leaving for the day, I rinsed the floor again using a buffing machine fitted with a brush fitted to give it a final clean. The floor was dried as much as possible using the wet vacuum and then allowed it to dry off fully overnight. The following day the final 3000-grit pad in the four-pad set was applied to the floor to bring up the polish even further. The pad is applied dry with only a little water sprayed onto the tile. We call this process a “Spray Burnish” and as well as leaving the floor nice and dry ready for sealing it adds a nice subtle shine to the stone. The floor was then sealed with two coats of Tile Doctor Colour Grow sealer. This is a colour intensifying impregnating sealer that works by occupying the pores in the stone so dirt cannot become ingrained there. It will provide durable protection and make the floor much easier to keep clean. It worked well on the pale Limestone and beautifully enhanced the colour and features in stone. Once complete the floor looked brand new again. I left a complimentary bottle of Tile Doctor Stone Soap with the client and gave them some information about how best to maintain the floor. This product is pH neutral and cleans whilst maintaining the patina on the stone helping to keep the floor in great condition. The client was delighted with the result and left us a great review. “Andrew is excellent and gets on with the job and we got a fantastic result. Highly recommend. By Aaron S, Highgate, 15 March 2021” Andrew Newstead North London Tile Doctor

This detailed Victorian tiled hallway at a property in Camden was overdue some much-needed repair and maintenance. The owners of the property appreciated that original period features like this add a lot of value to a property and asked me to visit the property to quote for renovating it. The property was in a terrace of similar properties most of which appeared to have retained their Victorian character. I inspected the floor and found there were a couple of loose, cracked, worn and broken tiles that needed to be replaced. In addition, the floor tiles needed a deep clean and then seal to bring back the wow factor. I was confident we could renovate the floor but at that point unsure if we would be able to find exact match replacements for the damaged tiles. Fortunately, Victorian tiles are still in demand and I knew of several companies I could check with so I was confident they could be found. We discussed how long the work would take and assuming I could source the replacements agreed a price for the full restoration of the floor. After doing some research I managed to find suitable replacements with a company called Original Style and the work was scheduled for the following month. Firstly, we prepared all areas with protective tapes to threshold edges and skirting. This was followed by spaying the tiles with a strong dilution of Tile Doctor Remove & Go which is product designed to remove old sealers and coatings. After about ten minutes the tiles were scrubbed with black scrubbing pads and scrubbing brushes. Fresh water was used to rinse the floor and the slurry was extracted using a wet vacuum. The floor was inspected and then a second clean carried out, this time using Tile Doctor Pro-Clean which is a Tile and Grout cleaning agent. The same process of application was used and after rinsing and extracting the dirt the tiles were given a steam clean. This ensured all the dirt was lifted out of the pores of the tile and the floor was now as clean as it possible could be. The next step was the remove the loose and cracked tiles using the reclaimed tiles we had sourced earlier. Some cuts were necessary to get the replacements to match the originals but overall the plan worked. A quick drying adhesive was used to secure the tiles so we could apply the grout shortly after. The whole floor was then re-grouted and cleaned off to ensure a good match. The floor was left to dry off overnight, and you could already see it was now looking considerably improved. Returning the next morning we checked the floor was dry using a moisture meter, this is important as to apply a sealer to damp tiles will lead to a patchy experience. All was well so we were ready to apply the sealer. To start a single base coat of Tile Doctor Colour Grow sealer was applied to the floor and left to dry. This sealer is an impregnator that protects from within by occupying the pores in the clay tile improving colour in the process. This sealer does leave a matt finish however and the client wanted a subtle shine so one dry it was followed by four coats of Tile Doctor Seal & Go. The combination of the two sealers works really well to add long lasting protection to the tiles and provide the desired finish to the floor. The floor was much improved, and the client was delighted. The detailed pattern and colours were now much more prominent, and the hallway looked much more inviting for both the owner and their guests. For the aftercare of Victorian tiles, I recommended the use of Tile Doctor Neutral Cleaner which is pH neutral and won’t prematurely erode the life of the sealer. Nigel Voyce North London Tile Doctor

The photographs below are of a Polished limestone floor that had been installed in the Kitchen of a house in Cheltenham approximately eight years prior. The polish and sealer had worn off over that time allowing dirt to become ingrained into the pores of the stone making it difficult to clean. This is a common problem with all types of porous stone and tile which need to be sealed to maintain their appearance. Sealers do wear down over time with use however and need to be maintained, this is why Tile Doctor have created a maintenance program whereby we pop by every 12 months to give the floor a light clean and top-up the sealer, it only takes a few hours, but it keeps your sealer in good condition. Cheltenham by the way is a lovely town situated on the edge of the Cotswolds which is an area of Outstanding Natural Beauty. It has a racecourse and is well known for the mineral springs which were discovered here in 1716. My first job was to protect the wooden kitchen units from any splashes by covering them some cotton sheets. Next, I set about restoring the Limestone’s appearance using a set of Burnishing Pads which is a form of polishing which involves the sequential application of four diamond encrusted pads of different grit levels. The first pad applied is a Coarse 400 grit pad which is applied to the floor with a buffing machine and lubricated with water. This process grinds away the top layer of dirt and staining from the stone, along with any old sealer, the floor is then rinsed to remove the soil that is generated. I then move through the system, applying the Medium and then Fine pads using less and less water as you go but rinsing in-between and extracting the water with a wet-vac machine. Once I was happy with the stone I scrubbed the grout lines to remove any soiling that the pads had failed to pick up. The floor was then given a final rinse and the wet vacuum used to extract as much moisture as possible. The floor was then left to dry out completely overnight. The next day I gave the floor a polish with the Very Fine 3,000 grit diamond burnishing pad, this is applied using a technique we call a “spray burnish” due to the fact that very little water is used during its application. The next step was to seal the stone using for which I used Tile Doctor Colour Grow which is an impregnating sealer that protects the stone from within by occupying its pores. Colour Grow also has the added benefit of intensifying the natural colours in the stone. The floor was then left to dry for an hour before I gave it one final dry polish using the Very Fine burnishing pad. My customer was very happy with the final result and made the comment that they thought the floor looked brand new. Malcolm Crowther Gloucester Tile Doctor

Except for general cleaning this multi-coloured slate floor had not been professionally cleaned since installation eleven years prior. Any sealer that had once been applied to the slate had long since worn off and dirt was now ingrained in the pores of the stone causing it to look dull and un-attractive. The property was in the lovely town of Staines Upon Thames, obviously situated on the banks of the River Thames and a popular place to live for London commuters. I visited site to take a closer look at the floor and provide the client with an accurate price for renovating the stone. It turns out that the client had used all sorts of different household cleaners in an attempt to get the floor clean. Unfortunately, they were probably making the situation worse as these strong cleaning products would have actually stripped the sealant off the stone leaving it open to dirt. I carried out a test clean for them and they were very pleased to see how the floor could look. We agreed a price for the work and arranged a suitable date to carry out the work. Cleaning a Multi-Coloured Slate Tiled Kitchen Floor My first task was to strip off what was left of the old sealer and deep clean the stone using a dilution of Tile Doctor Remove and Go mixed 50:50 with Tile Doctor Pro-Clean. This powerful cocktail was applied to the floor and left to soak in for ten minutes before being scrubbed in using a rotary machine fitted with a black scrubbing pad. The grout was hand scrubbed using more of the cleaning solution along the grout lines until I was happy the floor was as clean as it possibly could be. The floor was rinsed with water and the soil extracted by using the wet vacuum. Once the floor was clear the Slate was inspected, and any stubborn areas were spot treated using the same process as before. After a final rinse and extraction, the floor was dried as much as possible using the wet vacuum and left to dry off overnight. Sealing a Multi-Coloured Slate Tiled Kitchen Floor I came back the next day and checked the moisture levels of the tiles using a damp meter. The floor had dried well so I had a green light for applying a new sealer. For this I used four Coats of Tile Doctor Seal and Go, allowing each coat to dry before applying the next. This product works really well on Slate and gave the tiles a nice sheen finish, the fresh sealer will also make maintenance cleaning far easier in the future. The client was very happy with the result, the floor now looks great and the natural colours of the stone is so much more evident. For aftercare I recommended they throw away all those supermarket products and use Tile Doctor Neutral Tile Cleaner which is a pH neutral product that won’t prematurely erode the new sealer with use. Jonathan Oldham South Middlesex Tile Doctor

I recently re-visited a Victorian period property in the Leeds suburb of Headingley which had an unusually large tiled entrance hall which we believe to be as old as the property itself. I say re-visited as I actually gave this floor a deep clean and reseal around five years ago; it’s always nice to be asked to return to a job as it shows the customers was very happy with the work. However, with five years of wear and tear the sealer had worn down and the floor was now starting to trap dirt, also it had lost the attractive shine added by the sealer and the owner felt it was time to have it done again. Additionally, the owner had recently had the whole house decorated and wanted the floor to look its best and match the fresh appearance of the property. Sealers do wear off with use and so it is inevitable that the tiles will need to be cleaned and sealed again with time. Given it hadn’t had a professional clean and seal for five years the floor wasn’t looking too bad as you can see from the picture, it was just a bit dull in the high traffic areas such as along the centre. I’ve certainly seen a lot worse. Initially I wasn’t 100% sure on which cleaning method l was going to use on this floor. Originally l thought about using a coarse 200-grit burnishing pad to take off a couple of layers of sealer and then re-apply 2 more coats. However, the finish on the floor wasn’t even across the width of the hallway and l felt using that approach wouldn’t resolve that. Additionally, a lot of tiles were pitted and a burnishing pad would struggle to get into the holes. So instead I decided to completely strip the floor and re-seal it which would ensure a uniform finish across the floor. I used a strong 50:50 dilution of Tile Doctor Pro-Clean on the tiles and scrubbed it in with a black floor pad which removed the old sealer and ingrained dirt. The large floor pads are not very effective in the corners and edges, so I used a 6-inch red buffing pad fitted to a hand buffer for those. The floor was rinsed with water and the soil extracted using a wet vacuum. After inspecting the floor some areas were retreated with a repeat of the same process. After a final rinse and extraction of the soiled water the floor was left to dry overnight. The next day after first checking the floor was dry with a damp meter it was sealed with four coats of Tile Doctor Seal and Go. This is a water based sealer that gives a lovely sheen and allows the colours to shine through as well as letting the floor breath, which is important in properties of this age that usually do not have a damp proof membrane. I was very pleased with the finished result as the pictures show and glad that l had chosen to do a deep clean and not just apply more coats of sealer. The client was over the moon. Nigel Stoker North West Yorkshire Tile Doctor

My client had recently moved into a bungalow in Godalming where they inherited the Limestone tiled kitchen floor pictured below. The previous owner had not looked after the floor very well and by the time they moved in it was pretty filthy. Limestone is a natural but porous stone where, unless sealed, attracts dirt into its tiny holes and as you would expect Cream Limestone shows the dirt easily. The protective seal had long since worn off this floor and was now ingrained with dirt it was now looking permanently dirty. Before quoting I conducted a small test clean to work out the best method to renovate the stone and this also gives the client a good idea of how the floor will look after its finished. They were delighted with the initial result and happy with my quote gave me the go ahead. On arrival first I helped the customer remove his tables and chairs and I then set about tapping up the plinths in the kitchen and the skirtings to protect them from cleaning solutions and equipment. The cleaning equipment I have invested in works more efficiently in open spaces, so it’s worth spending time at the beginning preparing the area first. Next, I used a deck brush to apply a mixture of water and Tile Doctor Pro-Clean to the dirtiest tiles. Tile Doctor Pro-Clean works well when left to dwell for ten minutes or so. I also applied the same product to the grout over half the room so it could get a head start breaking down the dirt. Then using a stiff brush, I scrubbed the grout clean. Once it was worked loose, I extracted the now dirty solution with a wet vacuum. With the grout clean I turned my attention back to the tiles with where the Pro-Clean had been left to soak in. Giving them a quick brush, I noted that what appeared to be permanently ingrained dirt had now come loose. To get the tiles really clean I used a 17″ rotary machine fitted with diamond encrusted buffer pads. This removes the tiny dots of dirt on the stone and with it comes any existing sealer and dirt. A set of four burnishing pads were used, starting with a 400-grit, and finishing with a 3000-grit pad. The first 400-grit pad is coarse, and the grits become smoother as you work through the set. Water is used to lubricate the process and the released dirt is extracted in-between using the wet vacuum mentioned earlier. This process does take time but by the end of day one the floor was looking a lot better. The next step is sealing however the floor needs to be bone dry for that, so I left a couple of industrial fans in place and left the Limestone to dry off overnight. Returning the following day my first job was to ensure the floor was dry by taking multiple moisture readings with a damp meter. The readings were good, so I was able to make a start applying the sealer which for this floor was Tile Doctor Ultra Seal. Ultra-Seal is an impregnating sealer that soaks into those small holes in the stone I mentioned earlier, I occupies the pores thus preventing dirt from becoming ingrained. The other feature of this sealer is it doesn’t change the appearance or colour of the stone leaving it with a very natural finish. Two coats of sealer were applied, leaving the seal to dry between each coat. After the final coat was dried, I gave it a final polish with a soft nylon pad and the floor was finished. Before leaving we discussed after care which for this floor, I recommended Tile Doctor Stone Soap and I requested that the customer to stay out of the kitchen for a couple of hours while the sealer cured. They were over the moon with the new floor and could not believe the difference it had made to their kitchen. Rupert Mcleod West Surrey Tile Doctor