









About Us
Awards
Best of Houzz Better Business Bureau A+ Rating A Rating on Angie's List
Category
Business Details
Business Name
328 Design Group
Phone Number
(303) 350-9155
Website
Address
Highlands Ranch, CO 80120
Typical Job Cost
$1,000 - 200,000
Followers
162 Followers
Services Provided
Interior Design
Kitchen Design
Bathroom Design
Living Room Design
Bedroom Design
Color Consulting
Space Planning
Furniture Selection
Kids Bedroom Design
Dining Room Design
Custom Cabinets
Lighting Design
Custom Kitchen Cabinets
Custom Built-ins
Floor Plans
Entry Design
Custom Bathroom Vanities
Custom Furniture
Laundry Room Design
Mudroom Design
House Plans
Custom Home Bars
Art Selection
Closet Design
Guesthouse Design & Construction
Universal Design
Outdoor Kitchen Design
Basement Design
Custom Bookcases
Custom Walk-in Closets
Custom Entertainment Centers
Sunroom Design & Construction
Custom Fireplace Mantels
Home Theater Design
Wine Cellar Design
Custom Pantries
Drafting
Attic Conversion
Custom Storage
Garage Design
Kitchen Remodeling
Home Extensions
Home Office Design
Pantry Design
Areas Served
Denver
Aurora
Centennial
Highlands Ranch
Parker
Littleton
Southglenn
Ken Caryl
Englewood
Columbine
Golden
Greenwood Village
Lone Tree
Castle Pines North
Roxborough Park
Cherry Hills Village
Sheridan
Meridian
Glendale
Bow Mar
Heritage Hills
Morrison
328 Design is the only company we have worked with which consistently exceeds expectations. This applies to their vision, management, timeliness, problem solving, responsiveness and execution within a set budget.Read Full Review
47 Reviews for 328 Design Group



The project details below illustrate that 328 Design not only stands behind their work, but that we go above and beyond to ensure customer satisfaction. The project could have been considered complete at week 14, but 328 Design worked to address customer concerns for the subsequent 8 months (through April 2022), with 328 Design paying for custom furniture repair technicians, drywall re-do, paint repairs with Karla’s personally selected paint contractor and more. Any drywall work that Karla identified as “sloppy” was re-done from the beginning, to ensure that it would be properly repaired.
As for Karla’s comment regarding management, at a minimum 328 Design walks through each project with every trade person at the beginning of their scope of work and at the end of their work, to ensure that work is done properly. Any identified craftsmanship issues are addressed at that point and again with a punch list at the end of the project.
In addition, 328 Design’s recommended contractors stand behind their work. For example, the 328 Design’s recommended painting contractor (that completed the initial work) asked Karla to pay what she thought fair after she expressed dissatisfaction with their work. She had the option to pay nothing or up to the full invoice amount (Karla opted to pay 50% of the invoice which the painting contractor accepted).
A brief history of the project is as follows:
Demolition began mid-May of 2021 and on July 14, 2021 a project recap email was sent suggesting Karla schedule her cleaners as we were nearing the end of the project. On August 2nd 2021, exactly 12 weeks from the demo, the final scheduling details for installation of shower glass, deck door installation, final trim, paint touch up, and carpet installation were shared.
Carpet was installed on August 18th, 2021 and at this point the bathroom/house was completely up and running, and the project could have been considered complete. Karla expressed concerns with inconsistencies in drywall texture and paint along with a poorly done caulk line along the master bathroom crown molding on two small upper cabinets.
Throughout the August – October 2021 timeframe, 328 Design and their associates re-did drywall and paid for re-painting of multiple areas at the customer’s request. A warranty claim on cabinet parts was filed in August with a long lead time on parts (due to supply chain issues). These parts arrived late November and were installed and resolved on December 9th excluding the crown molding.
At this point 328 Design discovered that because of how the crown molding was initially installed, it needed a specialty furniture company to replace. 328 Design worked with multiple specialty repair shops before finding one who would had a technician that could properly fix the issue. This search took many months and everything was completed in April of 2022.
As a recap, 328 Design not only stood behind the work of its recommended contractors but paid a substantial sum out of their own pocket to address any concerns Karla had. 328 Design also waived all remaining contractual payments Karla owed as compensation for the process. Our offer still stands to discuss with Karla any concerns she has, but at this point she has not contacted us after our last repair in April of 2022 nor responded when we have reached out. While we do not have photos of this project, we would be happy to have our photographer document the final result.






It was so great working with you and your art deco inspired kitchen turned out unbelievable! I can't wait to get pictures up here for everyone to see!!









Frequently Asked Questions
We published these FAQs to your profile. It may boost visibility in AI-powered search results, like ChatGPT, to help homeowners find you faster.
We specialize in a wide range of interior design projects, from comprehensive full-home transformations and new builds to single-room refreshes and extensive remodel support. Whether you're gutting a kitchen, redesigning a basement, or simply updating a living space, we combine functionality with beauty to create interiors you'll love.
While we tailor our designs to your unique preferences, we have experience working with various styles. Our portfolio showcases projects ranging from rustic mountain contemporary and modern farmhouse to more contemporary sanctuaries. We excel at blending different aesthetics, like mixing old and new, to create a cohesive and personalized feel for your home.
Absolutely. We work closely with contractors and architects throughout the entire renovation and build process. Our team has a deep understanding of construction, which allows us to ensure our designs are not only beautiful but also perfectly implemented. We can even manage the construction process, utilizing our network of trusted professionals.
Yes, we offer comprehensive project management from concept to completion. This includes overseeing the design and build phases, managing contractors, and handling the procurement and installation of all furnishings and accessories. Our goal is to provide full-service support, ensuring every detail is executed as envisioned, right through to final styling.
Yes, we frequently work on luxury and high-end homes. Our portfolio includes custom-built residences in Breckenridge and Cherry Hills, where we focus on creating sophisticated, functional, and beautiful spaces. We pride ourselves on delivering premier interior design services that meet the discerning tastes of our clients.
FAQ content may be generated based on the Pro's Houzz profile and website.
6 Ideabooks
328 Design Group Average rating: 5 out of 5 stars |













24 Comments