Beaver Tile and Stone

Horrible place to buy tile. I received tile scuffed and scratched and they told me to buy some muriatic acid to clean it. Uh, you can’t clean scratches. The big box stores would have just exchanged the bad tiles. 80 out of 125 were bad.

25 years I have been a tile installer. They are bar none the worst. I bid a job they quoted $7.50. ordered material for a contractor I been with 20 years. It 8.95 plus freight (quoted $400.) Nope $622. Problem is this isn't the first problem with this company! It the 3 out of 4 in the last year!

Customer service is what differentiates vendors from one another. Helping customers navigate through internal business process and policies with clear communication is key to a successful customer experience. Unfortunately, my experience with a representative of Beaver Tile was not pleasant. Their condescending attitude and ineffective communication style when responding to questions was appalling. I don't know why our contractor would ever recommend them knowing how rude they can be to the end customer. While they may have exclusive relationships with certain tile vendors, the unprofessional conduct I encountered is enough for me to avoid this design center for any future projects.

At S|A|M Interiors we often help our clients select and design their tile from Beaver Tile and Stone. They have a wonderful variety of options to choose from. The designs that we come up with their product is stunning.

We at Lincorp Construction love working with Beaver Tile and Stone. They are a professional firm that truly cares about customer service and quality. We work with Beaver often and are always happy with them.

Our firm uses Beaver Tile a lot. Great service and wonderful selection. From contemporary offerings to traditional, we can usually frond solutions for our clients needs. Highly recommended

Absolutely the worest customer service ever. They don't care about their customers once they get their money. I don't recommend buying anything from these guys.

Millennium has been working with Beaver Tile for many years and they have always been very helpful and professional. Our customers appreciate the personalized attention they give them in the showroom. Jean, our sales representative is very quick to deliver samples and bring in new products that arrive. The customer service people in the order department are wonderful to deal with as well. We look forward to many more projects together!

We have been using Beaver Tile in our residential designs for over 15 years. They showrooms are beautiful, the inside sales staff is knowledgeable and helpful and the quality of the lines they represent is great. I would highly recommend visiting their Troy or Farmington showrooms if you're looking for tile or stone

Excellent advice and a great showroom. Beaver Tile had a large selection of tile floor options with enough room and different types of lighting for previewing selections. We spent hours in there with our samples of cabinet doors and counter tops - never feeling rushed! Sales staff knew the materials and made suggestions for what would work best in our kitchen.

The showroom staff is very knowledge about their product line. The displays give a wonderful visual to help client's see the possible outcome of their project.

As a professional designer I have access to all the tile showrooms but Beaver tile is always my first stop. They have always been outstanding with product knowledge and service. All price points are represented as well.