Block Renovation

Block Renovations has proven to be a disastrous choice. Despite promises of price assurance on their website, we discovered our contractor was charging over 40% more than standard prices. “The milestone payments” demanded an exorbitant 80% upfront. Escalation support was laughable, offering no resolution when we were scammed by our contractor for work he never performed. Block's ineffective customer service simply redirected us to communicate with our unreliable contractor, showcasing their useless customer service. The workmanship warranty is far from reliable, as we had electrical and plumbing work done by an unlicensed person. Block's policy allowing contractors to use non-capable workers without proper verification from the contractor is a serious flaw. Engaging with Hiring Block and the contractor they suggested has proven to be the most regrettable choice throughout our entire renovation journey. Despite our concerns as clients, they consistently side with the contractor, demonstrating a lack of regard for our issues. I strongly caution others against choosing Block renovations, as their service has proven to be ineffective and unhelpful.

We used BLOCK for a large en-suite bathroom renovation, which included a complicated floor-height change and the addition of a standing tub. The design process was a breeze, and the contractor they found for us was a gem. They were careful and respectful of our home, and the quality of their work was outstanding. We'll be working with them again for a kitchen rearrange in the next year or so.

This was my first time doing any major renovations to my home, so having Block there to guide me through the process made things a lot less scary for me. I found that the design process was super helpful, and my designer helped bring my ideas to life while keeping my budget and reality in mind. However, the coordination between Block and my contractors let a few significant details fall through the cracks, which wound up costing me a lot of time, money and heartache. Overall, I would recommend Block for a first time remodeler and urge them to make sure there's strong communication between design and contractor to get the best value possible.

I had an amazing experience working with Block--at every step of the process, they were very quick, thorough, and attentive to our needs. Even though we were doing a smaller kitchen job, the designer was still very helpful and gave us a lot of options to choose from. The best part was that were were matched to an incredible contractor, which was something that we were having a difficult time doing in the city. Our experience was incredible and we highly recommend Block and look forward to working with them again. We would also like to specially thank Jon, Octavio, and Jenny for their hard work and for helping us push through to the finish line.

We were overwhelmed with the idea of finding a contractor for a recent renovation (new kitchen, and floors for the whole place). Block learned what we needed, paired us with a great contractor, and helped along the way with whatever we needed. Would use them again for other projects!

We worked with Block to do a renovation of 2 bathrooms in a NYC co-op. I definitely recommend them. In NYC, half the battle is the co-op board and all sorts of city permits and a multitude of fees, and Block helped every step of the way. We were lucky to be paired with a fabulous contractor (Aptel in NJ) who has been wonderful. Our bathrooms are beautiful and Block representatives were always available to answer questions or help move the process along.

I had Block plan and design a tub to shower bathroom renovation. Everything prior to break ground was great -- team was responsive and the design looked good to me. I was happy with the rendered result. I ran into a couple issues though -- 1. Tub to shower conversion was not feasible and required a quick redesign. There was no additional design session to address this. 2. Parts for the renovation would randomly show up without notice. 3. Colors for the rendering were pretty off from the result. Overall Block provided the most value with the design, sourcing materials, and finding an available GC.

We used block to renovate our little, quirky bathroom and they did a fantastic job. I love that we saved on materials because of their platform, but still were really able to make the space our own. The designers and project managers at Block worked speedily when we hit roadblocks and supported throughout the process so seemlessly. I would definitely recommend their services for your next bathroom remodel!

I had never renovated any part of my home because I didn't want to deal with finding a contractor and buying materials. I had heard so many horror stories about delays and uncommunicative contractors, but I really wanted to renovate my bathroom, so I researched Block and it sounded like what I wanted. I was skeptical but I went for it and it was definitely the right decision. From start to finish, Block was organized, honest, timely and met all the appointments and target dates without issue. It was easy and each person was professional, nice and good listeners. The contractor was amazing. He was always on time, here for 99% of the renovation, communicated well and his workers were skilled, nice and kept the area they used clean. The bathroom was completed in under 8 weeks, and it is beautiful. I love it and it looks exactly like the design drawn up by the Block designer. I highly recommend Block!!

We worked with Block Renovation for a full gut renovation of a full bathroom in Boston. We needed this done quickly (under 4 months design to completion) and due to busy schedules could not handhold contractors through the process. Block is definitely a premium service with a premium cost but they delivered on time, without hassle with a great product. The designer, Ryan and contractor, Mladen were really amazing and made the process painless. We are very happy with the outcome and if we were in a similar situation would definitely use them again. Some additional info, we have a 130 year old home with plenty of hidden fun behind the walls that needed remedying on top of the agreed upon work. The contractor and the team at Block updated the scope and the work was done with no problems. Overall, very happy with the work.

Highly recommend using Block to manage your renovations! Our Block experience was excellent from start to finish. I have already recommended Block to multiple friends and would use them again for other major household projects. Block was honest and upfront about timing and costs, and managed our project cost effectively, We collaborated closely with our awesome designer who designed us a beautiful kitchen that looks exactly as designed now that the work is complete. The 3d renderings were incredibly helpful to us and the contractors. Communication with Block was seamless - Block associates were super responsive with respect to any questions or concerns. Our selected contractor was high quality and his team was respectful and very hard working. The contractor's craftsmanship was top notch.

Recently, I had the pleasure of renovating my bathroom with Block. The team seamlessly blended functionality with aesthetic appeal, creating a period-accurate yet modern space according to our instructions. Overall, I highly recommend Block Renovation for anyone looking to breathe new life into their bathroom. Their expertise, commitment to excellence, and streamlined approach make them a top choice for any renovation project.