Deck Helmet

Jason will not return phone calls or any other communication. He owes us THOUSANDS of dollars and is location is a "PO Box", his phone number is a "call center" and he refuses to follow up from cell contact. His policy states money back but so far we've never heard back despite many, many attempts to contact him. DO NOT USE THIS COMPANY if you value your hard earned $.

I recently had the pleasure of working with Deck Helmet and its owner, Jason, on rebuilding both my second-level deck and lower-level deck. Despite the challenge of working around an existing pergola, they did an amazing job, managing to rebuild the deck without dismantling the pergola. For this reason, Jason sent his go-to crew, and I couldn't be more pleased with the results. My wife and I are very picky and detail-oriented, and Oscar, who led the crew, was always one step ahead with all the answers to our questions. The Trex decking looks incredible, and the price quoted was well worth it. Once we decided to go with Deck Helmet, Jason sent a cleaning prep person the next day. The job was completed on time, and everything was left spotless. I am thrilled that I trusted Jason and couldn't be happier with the entire experience. Highly recommended!

The boards beveled within a year. Have reached out to these guys via emails, text messages , and phone calls several times with no success. The warranty is for two years but their follow up sucks. Stay Away from these people at all costs.

I had old deck and I wanted to renew it. Deck Helmet offered me a good price to renew it. They started the work and finished it. I thought they did it good job. After one year privacy Lattices they put on the fence started to break and falling down. Also, the fence started bending. I called them and ask them if they can fix with cost. I told them clearly I can pay for it just I need someone to fix the issues but they kept telling me some one from Warranty department will call me and nobody called me back. You need to know, once they install the deck with poor quality they will never show up to fix anything even if you want to pay for it.

DO NOT USE DECK HELMET! Their subcontractor did a shoddy job replacing our wooden deck surface with Trex and replacing our stairs. They started by lightly spraying a primer coat of white paint on the support structures and the railings. Even though they laid a plastic tarp down, they still managed to get paint on the stone patio, the stone water features and the adjacent gardens that are under the deck. After removing the wooden deck, I expected the next step would be to put a second credit card thick coat of paint on the exposed structure and railings and get any areas that were missed by the spraying. Instead, they installed the Trex and then hand painted selected areas leaving the overall white features inconsistent and messy. The hand painting also got on the Trex. After they left, I realized that the replaced stairs were not properly aligned and each step was custom made so no two steps matched. I also found trash, tools, screws, saw blades and tape that was left behind. When I complained to Deck Helmet, with a lengthy email and photos, I was told that the subcontractor would come out to fix the problem. I also went online and generated punch lists to further document the areas that needed correcting. After getting no response, I decided to finish the job myself. After two weeks of meticulously taping and painting around the Trex and filling holes and areas that was documented but not addressed, I am now finished. DO NOT USE DECK HELMET!

Lack of communication, did not get calls returned. Overall installation was good. The installation team was very Friendly.

Deck Helmet was effective and completed the work within the 30d window as promised. The new deck looks fabulous. I did have to call them on day 21 to see if the project was ready to kick off, however.

The Deck Helmet crew was friendly, professional and extremely efficient. The 4 week project was completed in about 2 weeks with no trailing punch list. Great job.

The service was excellent, from beginning to end. I greatly appreciate how Eddie explained the step-by-step process, and how each step corresponded with payment planning. Once on site, the foreman was very courteous, let me know what work was being performed each day, and had adequately planned for weather conditions that impeded the work. Altogether, I had a great experience with Deck Helmet. I certainly plan to use them for future work and recommend them to my neighbors. Thank You Deck Helmet for completely transforming my patio. It is a world of a difference between my old patio deck and my Deck Helmet patio deck.

Service was quick. There was a little delay with weather, but things were completed faster than expected. The railings will need to be readjusted, but Deck Helmet workers were very accommodating in getting that done. I would recommend Deck Helmet to others!

Beautiful, quickly and well done deck! Beautiful, quickly and well done deck! Beautiful, quickly and well done deck! Beautiful, quickly and well done deck!

Deck Helmet came out to our home shortly after I contacted them and quickly gave us a quote. They were able to start work just a few days later. I was very pleased with Simon and his team. They worked quickly to remove the old deck elements that were no longer being used and replaced it with new parts quickly. They were polite, helpful and worked hard throughout their time here. The end product is fantastic and it looks as though we have a brand new deck. Thank you!