How is Finesse, Inc. rated?

Finesse, Inc. is currently rated 4.6 overall out of 5

What services does Finesse, Inc. provide?

Finesse, Inc. provides the following services: Bathroom Remodeling, Custom Bathroom Vanities, Custom Kitchen Cabinets, Kitchen Remodeling, Lighting Installation, Remodeling, Tile Installation, Window Installation

Where does Finesse, Inc. provide services?

Finesse, Inc. provides services in the following areas: Alhambra, Altadena, Arcadia, Bradbury, Duarte, East Pasadena, Glendora, La Canada Flintridge, Monrovia, Pasadena, San Gabriel, San Marino, Sierra Madre, South Pasadena, Temple City

Finesse, Inc.

19 Reviews

Kitchen & Bath Remodelers

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About Us

David & Diana Vierra, owners of Finesse, Inc., has been making houses into homes since 1988. With a strong background in architectural styling and an understanding of proportion and scale, Finesse has the expertise and experience to turn your remodeling dreams into reality. Design, engineering and complete turn-key services in-house simplify the process—Finesse can give you the home of your dreams.

Awards

The Reuse People Contest—Best Use of Reused Materials 2012 (Los Angeles)Best of Houzz 2015 & 2016

25 Projects

Mid-sized transitional u-shaped ceramic tile and beige floor kitchen photo in Los Angeles with a double-bowl sink, shaker cabinets, white cabinets, quartzite countertops, white backsplash, ceramic backsplash, stainless steel appliances and an island

Business Details

Business Name

Finesse, Inc.

Phone Number

(626) 358-3206

Website

www.finesseinc.net

Address

Monrovia, CA 91016

License Number

814096

Followers

163 Followers

Socials

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Services Provided

Bathroom Remodeling

Kitchen Remodeling

Home Remodeling

Custom Kitchen Cabinets

Custom Bathroom Vanities

Tile Installation

Lighting Installation

Window Installation

remodeling

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Areas Served

Pasadena

Alhambra

Arcadia

Glendora

Altadena

San Gabriel

Monrovia

Temple City

South Pasadena

Duarte

San Marino

Sierra Madre

East Pasadena

Bradbury

La Canada Flintridge

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Credentials

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19 Reviews for Finesse, Inc.

Newest first

cappello plumbing

Diana Vierra owner of finesse is the most dishonest person I know. I know A LOT of people! She took our money, admitted she spent it removing a boil from her foot, and would not pay back. Blamed it on "hard times". We threaten her with a lawsuit and going to her customers, she then began a payment plan. Of course she stops it $750 shy, claims she paid all that's due. I showed her every payment and every stub and now I can't get hold of her. Should of sued when I had the chance. She's a criminal and claims she is religious. Stay away!! If not good luck and hope your 1 star story isn't as bad as mine.

May 24, 2018Last modified:May 25, 2018

sofalofa9999

Diana and her husband (and team) at Finesse were great! We found them on Houzz because I was searching for cat enclosures and they had done a really awesome one in Arcadia which they called a “Catio”. I met with other vendors but in the end, I wanted to work with Finesse since they had the relevant experience and also had great ideas on different options for our cat-centric project. They were professional and courteous, and always came through on time. They understood the right materials to use for the outdoor space and really knew exactly how to tie everything together design-wise. It ended up looking awesome and my cats love it! They are outside all day and can play freely without the worry of escaping or being attacked by larger animals. I highly recommend Finesse!

January 10, 2018

Maria Wise

I regret having to write this review and hope this helps future clients. We hired Finesse to redo our kitchen after working for months with an architect to create the design we wanted. We found Diana’s subs to be, for the most part, professional and quality craftsmen. The problems we had were two-fold: communication and Diana’s lack of responsibility for things that went wrong. For example, when the demo crew scarred our floors, she said our dishwasher didn’t have wheels, as if it was our dishwasher’s fault. The scar was never repaired. This kind of thing happened a number of times. Another problem was her willingness to appreciate that we knew what we wanted. This was our third kitchen and we know the ins and outs of a remodel. Diana rarely came by the job site and when she did, she didn’t want us there when she was discussing our project with her people, as if our opinion would interfere with the work. Needless to say, the job took 2 months longer than Diana estimated, and more times than I’d like to mention, things went wrong. Her lack of supervision created issues time and again; for example, when the floor people decided to finish only half the floor and used the wrong finish. So now there’s an obvious line through the middle of our dining room . In addition, the change orders were high priced and often unexpected. In the end we are taking care of the final repairs ourselves due to the fact that Diana did not seem to understand our need to have the project done. Her continual ignoring of our emails, text messages and phone calls made it impossible to continue a needlessly painful and difficult project.

December 10, 2017Last modified:December 13, 2017

Comment from Finesse, Inc.:

Thank you for your feedback, we are crushed to hear we have a disappointed customer. We hope the following insight helps to clear up some issues. Firstly, per our agreement, the removal of items, including appliances, prior to demolition was the clients responsibility. In an effort to keep on schedule the demolition crew assisted with relocating appliances, without compensation. Second, in a further effort to save on cost, the clients decided not to refinish the adjoining room. It was communicated that the floors will be matched "as closely as possible.” In order for the floors to match perfectly we would have needed to lightly sand and apply a final coat throughout, but the clients decision was to leave the furniture in place in order to avoid added expense. Third, it is customary to have meetings with subcontractors independently from clients. This allows all parties to speak candidly. These interruptions resulted in delays and change orders. Fourth, Finesse values the private time of both our customers and our team, so late night texts and emails are highly discouraged. Any communications received after 9:00 p.m. were addressed promptly the next business day. Fifth, the architectural drawings were incomplete. Being mindful of the client’s budget, architectural renderings were completed by Finesse at no additional cost. Finally, the clients decided to hire a subcontractor during construction who was inexperienced in this type of renovation project. Hiring a third-party subcontractor cost the clients 50% more than utilizing Finesse’s preferred subcontractor, and delayed the project by several weeks. Nevertheless, our schematics were used and we supervised their subcontractor by assisting in layout and materials, without compensation. Finesse decided to take on this project regardless of the red flags that presented early on. We share in the disappointment and hope to overcome the experience. Finesse, Inc. trusts that the client will enjoy their quality remodel for years to come.

Victor Bruno

My wife and I bought our first house and it desperately needed renovating. We felt like deer in the headlights trying to prioritize what we could afford and what I could do myself, but Diana helped us through the whole planning phase. In terms of the work done, her people are truly craftsmen! Our friends and family are in awe when they see the before and after! We couldn't be happier with Finesse and will definitely be giving Diana a call for any future projects!

November 6, 2017

Herman M

It was very easy to work with Finesse Inc during the construction of my elevated deck. They were also very helpful in matters beyond their area of responsibility. I will definitely recommend Finesse Inc for contractor services to anyone!

June 29, 2017

stannylove

We had a wonderful experience with Finesse! From start to finish, they worked with us to make sure that our project was exactly how we wanted it and that our budget needs were met. They put in countless hours to meet with us and go over plans, finishes and project timeline. Working with Diana and her team was always a pleasure-they made a big project feel fun and manageable. We look forward to finding another project to work with them on in the future and we hope that our friends are family can work with them and benefit, as we did, from their team!

February 25, 2017

gmesp

We made the decision to go with Finesse, Inc. to do our whole home remodel and have not regretted the decision one bit. Diana and David were great to work with and we were able to put our full faith in them due to their honesty and work ethic. Diana was especially helpful suggesting design alternatives in a very open manner that we hadn’t considered. She is very collaborative in the design process and worked to our preference adding great suggestions along with way. All the while, David was working the background insuring that the quality of work never suffered. In the end, everything came out beautifully. They care about the quality/presentation of their work and it comes through in the finished product. Definitely worth hiring again!

August 26, 2016

sharonyu

David and Diana helped us build a master suite by adding on an extension to our current house. Both David and Diana were attentive to details when it came to helping us design the flow, functionality, and aesthetics of the space. Additionally, we felt that Finesse helped us stay within budget by being detailed about the costs up front, and all change orders were reasonable and definitely pertained to the overall positive outcome of the project. It was easy to communicate our needs and wishes, and in the end, we were very satisfied, and have come to appreciate and love our house even more. In fact, we were so happy with the end product, we hired David and Diana to build an additional modern patio structure. No surprise, the structure looks great, and now we're considering a kitchen remodel with them!

August 11, 2016Last modified:August 11, 2016

HU-494166

Diana helped us design a new floor plan in an existing home. We went back several times to discuss our needs and to look at different options. After several meetings and fine tuning for our needs, we settled on a new floor plan. Diana hit it out of the park! We maximized every inch of the existing space to include a master bathroom with walk-in closet, a secondary bathroom, a laundry room, and two additional bedrooms. We also included a new hallway and several linen closets. Diana was a huge help! Highly recommended! Matthew Altadena, CA

May 12, 2016

Iris Moreau

We met with 5 contractors before ultimately deciding on Finesse for our complete home remodel, and we could not be happier with our decision. From start to finish Diana went above and beyond; helping us with flooring and finishes and even taking me shopping! Quality is of the utmost importance to Diana, and she made sure that everything was done to her high standards. Throughout our project Diana was always communicative, on budget and extremely efficient. She new we were on a timeline and she even managed to finish a week earlier than expected! We are so pleased with the results and will be hiring Finesse again soon for an addition.

May 12, 2016

Comment from Finesse, Inc.:

Hi Iris!

Thank you so much for the kind words. It was a pleasure working with you and Philippe. I look forward to this summer's addition of a master suite!

Diana

dragonballer

Finesse, Inc. is definitely a great interior designer / general contractor who listens and provides insightful ideas to your project. Further, they are responsive, professional, knowledgeable and punctual. We have a craftsman style home in the San Gabriel Valley in which we wanted to remodel by adding a master bathroom and change the existing restroom and closet space in 2 bedrooms without changing the footprint of the house. Diana was very attentive and energetic during the designing and quoting process. She provided various design layouts and creatively maximized the use of the existing space of the house. During the process, Finesse, Inc., also allowed us to check out the quality of work that was ongoing with their existing remodeling projects with the approval of their customers of course. The work was very nice. Diana was very punctual to our meetings and responded to our questions and provided her work in a timely manner. At the end of the day, you will be working with someone who is very professional, knowledgeable, detailed oriented and has tasteful and creative ideas to offer to your project.

October 25, 2015Last modified:November 1, 2015

rburky

We hired Finesse to upgrade two bathrooms after 60 years of service.during which they had received only moderate improvements. The results are of showcase quality. My wife is an artist type who is very concerned about detail. Finesse worked closely with her in a congenial give and take relationship that produced beautiful results. Finesse's tile contractor did exceptional work. We couldn't be more pleased with the final results.

May 14, 2015

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12 Ideabooks

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67 Comments

Commented: Love that vanity1Hello MsJanet261, I designed and had it custom made for this bathroom. There are similar ones that can be purchased from Restoration Hardware and Pottery Barn. Hope that helps! ~diana

June 9, 2018

Commented: WindowHi Busy Mama, The window is original to the Craftsman home. Thankfully the new homeowners decided to keep it ;) Hope that helps! ~diana

April 29, 2017

Commented: Love the vanity light fixture! Would you be kind enough to share?! TY!Hi marycaymccutchen, This sconce was purchased at Restoration Hardware. It is known as the Wilshire Double Sconce. It also comes as a single sconce and it has four different finishes. https://www.re...

March 26, 2017

Commented: Where did you find the light fixutres?Hi Jermaine, The sconces in this bathroom (not shown) were purchased from Restoration Hardware. It is known as "Bistro Sconce" and comes in a variety of finishes. https://www.restorationhar...

March 18, 2017

Commented: Love the door, who is the manufacturer?Hi joeypretz, I reached out to the homeowner and here's the response: "No idea! It was by a company that is now out of business. (I got it on closeout clearance sale.)" I asked my husband...

March 5, 2017

Commented: Where did you get the soap dishHi Terri Del Real, Thank you for the compliment! I have to admit it is one of my favorite as well. The soap dish is a standard white recessed soap dish. We picked up this one from C.V Tile in Monrovi...

February 20, 2017

Finesse, Inc.