Hunter Douglas

Name: Hunter Douglas
Address: New York, NY, 10018, United States
Telephone: (800) 789-0201
Rating: 3.3

7 Reviews

Window Treatments

Write a Review

About Us

6x Best of Houzz winner

50+ years in business

High-end

Hunter Douglas is the world’s leading manufacturer of window coverings as well as a major manufacturer of architectural products. Our strength is our ability to develop innovative, high quality, proprietary products that can be found in millions of homes and commercial buildings around the globe. We operate as a highly decentralized, global federation of small and medium-sized companies that manufacture and market similar products. At Hunter Douglas, we believe that form and function are inseparable. Our innovative window treatment designs are beautiful to live with, provide variable light control, insulate rooms against heat and cold, protect furnishings from damaging UV rays, and even absorb sound to improve room acoustics. Our PowerView® motorization system even allows you to schedule your shades to operate on their own throughout the day. Now that’s artful window dressing.

Awards

Best of Houzz 2018-2021 Design & Service Awards

Projects

Living Room

Bathroom

Bedroom

Kitchen

Dining Room

Home Office

Back to Navigation

Business Details

Business Name

Hunter Douglas

Phone Number

(800) 789-0201

Website

bit.ly/2tMUk0q

Address

New York, NY 10018

Followers

248 Followers

Socials

Back to Navigation

Services Provided

Custom Blinds & Shades

Custom Drapery

Motorized Blinds

Plantation Shutters

Blinds & Shades Sales

Back to Navigation

Areas Served

Nationwide

Back to Navigation

Credentials

Back to Navigation

Write a Review

7 Reviews for Hunter Douglas

Newest first

Christopher McQueen

This would be a 5 star had I submitted a review when I initially purchased 13 power roller blinds. The first 6 years was marvelous. Great convenience. Subsequently, the motors in 4 of the blinds stopped working. Unfortunately Hunter Douglas informed me that they no longer have that motor. They can replace the blinds at $700 each but the material will not match what I purchased. …What am I supposed to do now?I hope the motors on the remaining 9 won’t stop working. Remember this if you purchase these remote controlled blinds. It’s great to get up in the morning and your blinds are up and close in the evening. I would not have purchased them had I known that they could not be repaired or replaced with the matching material if the motor stopped functioning. I don’t understand why they can’t take the material from my blinds and tape them to a new roller. Now I’m stuck with rolling up 4 blinds by hand and setting them on top of them window sill to stay. …….Good luck

May 23, 2026

Susan Neufeld

We are now a year and a half waiting for our last Hunter Douglas blind. We fully paid for all the blinds but one was not installed. The designer stopped responding to us. So frustrating.

September 27, 2022

Comment from Hunter Douglas:

Thanks for reaching out. We are very sorry to hear about your negative experiences. Our Consumer Support team would be happy to assist. They can be reached at (800) 789-0331, Monday - Friday, 9a-8p EST or via email by clicking this link: https://www.hunterdouglas.com/customer-support. Thank you.

Victoria Filippi

I had the best experience with customer support. Jeffrey helped me figure out what clip I needed in order to replace a broken one holding my blinds (for more than 15 years). He sent me new clips - complimentary, and when I needed to remove my old blind, I wasn't sure how to do it without breaking the remaining clips. I searched videos online but couldn't find any that helped. I emailed Jeffrey and responded quickly, explaining how to do it. I couldn't be more appreciative for his assistance. Hunter Douglas has amazing Customer Support!

March 27, 2020Last modified:March 27, 2020

Martyn Crook

I have 9 sihoutte motorized powerview blinds in my great room. They look great but they are terribly unreliable. I think I’ve now had a service call on every blind, and for some of them I’m on my third call out, and at $75 a visit that’s getting expensive. I suspect the problem is that this technology just doesn’t work on large blinds. In the room above this I have motorized blinds from another manufacturer that we are older and were cheaper and they haven’t failed once.

August 22, 2018

Garrison Johns

We have had mostly Hunter Douglas blinds in our home since it was built in 1997, including some custom blinds for architectural windows. The Hunter Douglas brand have been hands down the best quality of any that we have had. The reason for the review now is that we just had a minor issue with the top down / bottom up shades we purchased for the master bathroom a few years ago. We contacted Hunter Douglas support and I have to say I have been awestruck by the level of service we have received. I worked with Mark Small in the consumer support department and I have been incredibly impressed! I got prompt resolution to our issue and follow up by Mark via both phone and email to keep me up to date on the status throughout the process. I haven't been this impressed with a company since I needed parts for my 20 year old Moen faucets and they sent them for free! Way to go Hunter Douglas, you definitely have a customer for life here!! Garrison Johns

December 6, 2017

Mary Beth Keane

We recently installed PowerView shades in the main rooms of our home, and custom (non-motorized) in the bedrooms. The quality is outstanding and being able to control raising and lowering the shades remotely brings peace of mind when we're out of town, and convenience when we're at home. We have the shades timed to rise with our alarm clocks! I expected the quality to be good because that's HD's reputation, but I wasn't expecting the material itself to be as beautiful as it is. I'd definitely recommend Hunter Douglas products above any other type of window covering.

September 26, 2017Last modified:September 26, 2017

Christi Cooper

I have dealt with many other companies, and Hunter Douglas provides the best quality and service combined. The functionality and style is quite impressive.

April 21, 2017

Back to Navigation

Frequently Asked Questions

We absolutely design custom window treatments! As Hunter Douglas, we specialize in creating innovative, high-quality custom blinds, shades, drapes, and roman shades tailored to your specific needs and style. Our designs are beautiful, provide variable light control, and enhance your home.

While not explicitly listed, as a window coverings professional and contractor, we handle the full process from design to installation of your custom window treatments. Our goal is to ensure a seamless experience and perfect fit for your home.

Absolutely! We understand that window treatments are a crucial element of your overall interior design. We're happy to coordinate with your interior design projects to ensure our custom solutions perfectly complement your aesthetic and functional needs, creating a cohesive and beautiful space.

Yes, we certainly do! We offer advanced motorized and smart window coverings, including our PowerView® motorization system. This allows you to schedule your shades to operate automatically throughout the day, providing ultimate convenience and light control for your home.

For all our custom window treatments, accurate measurements are essential. We provide professional in-home measurement services to ensure a perfect fit and seamless installation for your blinds, shades, drapes, and other window coverings.

FAQ content may be generated based on the Pro's Houzz profile and website.

Back to Navigation

Hunter Douglas