KBR Kitchen & Bath

It was so serendipitous to have pulled into KBR Kitchen & Bath. I'd gone there to simply look at countertops and shower tile for the reconstruction of my condo following a significant fire. I was introduced to Oz, whose knowledge/experience/professionalism shown through immediately. I not only left with quartz and tile selections but with an alternative, greatly improved option to the re-design of my kitchen floorplan. Oz is truly a 'wizard'. He provided tremendous 'value-add' on this first visit. I would highly recommend his services.

Abysmal experience. Zero oversight. Over a year and counting for a SIX WEEK PROJECT. They and their subcontractors damaged (among smaller things): my existing oven, my existing refrigerator, my backyard turf, my new hardwood floors they installed, and my dishwasher. Cupboards are not aligned, drawers are not aligned, cabinet hardware put on crooked, exposed nails in numerous places, one cupboard damaged, undermount lighting flickering, broke through the linen closet, broke through the closet in my childs' room, failed to protect the bottom floor of the home under where the kitchen was and trash and debris covered the room under the kitchen, messes left for days, potfiller still not producing consumable water after over a year, etc... Do you think the project manager noticed any of this? NOPE. He was here, I believe 4 times total other than when he was collecting checks, trying to get me to upgrade or pushing me to sign off on things poorly or incompletely done. And not once on time (fortunately I was working from home). Be prepared to be your own project manager and you better check everything carefully. Take lots of pictures. At the outset, I did sign off on a design that seemed to look nice on the computer, but I was never warned that it was drastic overkill for my space. Like, exponentially the amount of storage that a kitchen 2x my size should have! Again, not once was it suggested to me that this may be too much! No checking of soffits was done, so I incurred $3000 thanks to their failure to check what was behind the soffits in the existing kitchen. They did however attempt to upsale, as the Project Manager and two others from the company office acted as though there was a big emergency the day or two after construction started and wanted me to redo the INSIDE of my ceiling for an additional $1500! I asked, is it a danger? No. Is it otherwise not to code? No. Then No - I have better things to spend money on other than a ceiling interior, especially when you simultaneously inform me you failed to check the soffits and need an extra $3k. Their one contribution to design was to try to get me to NOT do the niches on either side of my oven (which was my idea and I love having), I think because the amount they quoted me wasn't worth their time. Finally, since my kitchen had been redone approximately 1.5 years before this work was started (I bought a new-to-me-home), I asked if I could keep the existing white shaker cabinets and just purchase new ones where needed. They said yes, and that was the plan. However, they never informed me that the two whites were different colors, so now I have paid FIVE FIGURES for a kitchen where the cupboards don't match and are two shades of white. Garbage was left for days both inside and outside my home, no communication as to when noise levels would be such that I'd need to be out of the house, constant follow up required by ME, not them, to finish the job, which remains ongoing. Nightmare. Run.

KBR remodeled our kitchen in Bethesda, MD, last fall. We bought a 1930s Cape Cod, which had an old galley kitchen and a separate dining room accessed through a narrow hallway. KBR worked with us to design a new open plan space, tearing out the hallway and the wall between the kitchen and dining room, and adding a peninsula. We tore out the old linoleum and parquet floors and laid hardwood to match our living room, in addition to redoing the cabinets and countertops. The result is a totally new space that makes me happy every time I walk into it. Our designer Deniz Somnez was great to work with -- patient, and a detail-oriented perfectionist. Marlon, our technician, felt like a part of our family by the time the project finished. Home renovations are always stressful, but KBR made ours as painless as possible. I would definitely recommend them.

KBR did a fantastic job with my kitchen. They thought of everything, were prompt, and easy to work with. I would absolutely hire them again.

We had some extra expenses due to their mistakes. They remodeled the kitchen and a few months later, I found out I had no power in the living room. I had an electrician come and he figured out the problem, which they caused. To their credit, KBR fixed their mistake but I didn't get a refund for the electrician. Recently, about 18 months after install, the under counter lighting stopped working. We investigated, and turned out it was installed backward, which caused the whole set to break. Carelessness.

Happy with KBR’s remodel of my condo kitchen. Designer Fatih suggested nice materials within the budget. The work was substantially completed right on time in 3 weeks. Technicians Luis and Alberto worked hard every day and quickly fixed small things that arose during the project (eg, leaky disposal, reversing a door, and replacing damaged cabinets). My neighbors said that they were considerate and left the common areas very clean. I have stacked laundry in the kitchen, and KBR didn't install it properly, BUT they reimbursed the cost of re-installation by the appliance company. KBR takes customer satisfaction seriously.

We just finished remodeling our two master baths. One was a complete remodel down to the studs, reconfiguring, and rebuilding. The other was more modest where the original footprint remained intact. We were not sure exactly what we wanted, and we worked with KBR Designer Silviya to design a bathroom that we now love. She was more than patient as she guided us through the seemingly endless options including basic design and selection of materials. She was extremely knowledgeable and had great ideas that we incorporated into our projects. Once we settled on what wanted, Project Manager Huseyin and his crew took over the construction. Like Silviya, the crew was exceptionally talented and completed the project with a minimum of disturbance. Everyone at KBR was very professional, easy to work with, and flexible. Remodeling can be extraordinarily stressful and disruptive, but KBR easily overcame the obstacles and produced wonderful results. We would highly recommend them.

KBR Kitchen & Bath did a wonderful job with my bathroom remodel. The work was done in a professional and timely manner. The finished product looks amazing and Cemil was great to work with. I would definitely use them again in the future and recommend KBR without hesitation.

KBR is the BEST! They helped us remodel our kitchen and were fantastic along every step of the way, from design, budgeting and completion. The finished product is BEAUTIFUL and has completely transformed our house.

The KBR staff was easy to work with and clearly devoted to excellent communication with clients...which was much appreciated and helped immensely to reduce the stress associated with any remodel. They repeatedly demonstrated that their interest was ensuring a quality remodel, and when unanticipated problems arose (and they always will!) KBR found thoughtful, appropriate, and flexible solutions. The project was kept on time with minimum disruption to the rest of our house. We recommend KBR without hesitation -- we love our KBR-remodeled kitchen!.

We hired KBR Kitchen and Bath (Fairfax, VA) to remodel our master bathroom and powder room in late 2018 and are extremely happy with the final results. From the outset working with our designer Silviya, through the entire construction process led by the project manager Huseyin along with Dany and A.J., KBR’s entire crew was professional, friendly and easy to work with. As our designer, Silviya made things a lot easier. There are so many choices to make, but she listened to our preferences and helped guide us in our decisions without any pressure. She was very accessible and quickly responded to all of our questions. KBR’s estimate was in the middle of the five quotes we received for the project. The job started on time and was completed within budget and actually a few days ahead of schedule. Dany arrived daily with the rest of the crew on the project and worked alongside them each day. He was extremely friendly and helpful, and kept the project going in an organized and efficient manner. The crews arrived when expected and worked very hard. Huseyin was the project manager and was always available to address any concerns or answer questions we had during the project. We were impressed by the way KBR really listened to us, answering our questions and coming up with solutions to any problems or concerns. They lived up to Dany’s promise of treating our home like it was their own home, taking the extra time to make sure things were done right, and making sure we were happy. We would highly recommend KBR and would not hesitate to hire them again on any future remodeling projects.

We just finished our master bath remodel and could not be happier. We had five quotes for this project and only Silviya sent a quote with estimated costs without having to visit the showroom first. When we went to discuss our design, Silviya was very professional and knowledgeable and remembered every detail we discussed weeks earlier in our home. Our technician, Kai, was absolutely amazing, working 5-6 days a week. He was a perfectionist and his work was top notch. The end result was better that we could have hoped for. I look forward to having KBR and Kai come back to remodel my other two bathrooms.