Todd Whittaker Drywall Inc.

Thank you, Joseph, for your kind words and five-star review. We truly appreciate your trust in us to properly identify the source of the water intrusion and repair the area for lasting results. It was a pleasure working with you, and we look forward to working with you again. Thank you!

Eddie, thank you for taking the time to leave us this feedback. We do apologize that you feel this strongly against our company and the beautiful work that we have done for you. Working closely with your wife on the planning, this project was bid for both bathrooms to be done simultaneously and was estimated to be done in that 6 week timeframe, which was outlined on the contract in bold colored text that she signed. This timeline was completely do-able until you refused to let us schedule it that way when it came time to start. At no point did we ever pass along all of the extra fees that TWD incurred for you not allowing us to do this. This forced every crew member, subcontractor and vendor that we utilized for your project to have to make double the trips to your home than what was included in the original contract and in turn doubled the length of the schedule. At no time did we want your project to take months and incur additional costs that we had to cover in order to fulfill your contract to your satisfaction, but we did our best to work within your parameters.

It is a common occurrence to have nail pops and/or minor damage on the backside of a wall that you are doing construction and demo on. Any type of movement like that can cause damage, however it does not indicate anything was done faulty or in a destructive manner. These imperfections were repaired during the normal construction process.

The elaborate illustration that you have shared in your review is definitely something that we take very seriously. Just the same as when you made accusations on-site to our company that we somehow caused a water leak on the exterior of your home to a window that we were not working on. Being blamed, we went over and above performing a free water test service for you even though we knew it had nothing to do with our company. In doing that for you, we provided you proof that you had an exterior stucco and window leak that would have cause you future water damage that would escalate. Please know that this diagnostic service was not part of our contract with you, and again shows the extensive levels that we went to in order to provide you with the level of service that we stand by. If going to all of these lengths for a customer earns us zero stars, then there is nothing that we ever could have done to earn your respect. At the end of the day, your bathrooms were completed on time with the parameters that you allowed us to have and they came out absolutely beautiful.

Thank you so much for your recommendation and for sharing the experience that you had with our entire team. We strive to provide the very best customer service experience possible, and we appreciate you giving us this opportunity to work with you on your stucco project.

Pamela, thank you so much for your review. You are right, that fireplace AND the new backsplash with pot filler truly are beautiful. Great additions to the design of your home. We are so happy that you're enjoying both. We will be sure to share your wonderful words with our team, and look forward to helping you with any further home improvement projects you may need.

Paula, thank you so much for taking the time to review our company. We appreicate your support and truly consider it a pleasure to work with you.

TWD is proud to be an authorized Phoenix partner with Moen as well. Moen allows us to offer a diverse product catalog to our customers to meet their needs in style, functionality, technology and finishes for their dream kitchen and bathroom remodels. We appreciate your support and consider it a pleasure to work with you. Thank you for taking the time to review our team.

It has been such a pleasure working with you to get your dream home back in tip top shape. While it was an unfortunate circumstance needing the repairs, we are so happy that you are loving your home again. We hope that you'll keep us in mind should you need any additional home improvement projects or remodeling completed in the future. Thank you for allowing us the opportunity to earn your trust.

Thank you so much for taking the time to review our company and the experience you had with our employees. It's been our pleasure earning your trust and look forward to working with you again should you need any further home improvements.

Thank you so much for sharing this review. Your kitchen came out beautiful, as will your bathroom. It's always a pleasure working for you both.

Thank you for your time in reviewing us. We truly appreciate it, and look forward to working with you again! Your kitchen came out beautifully.

Thank you so much for taking the time to review us! We truly appreciate the opportunity that you gave us to earn your trust. We look forward to working with you again.