West Elm

Furniture & Accessories

About Us

Based in Brooklyn, New York, west elm designs clean, simple products for modern living. We combine global materials with natural and urban influences to create products that suit the demands of modern living. We strive to design clean, simple things that are a pleasure to live with. Many of these things are designed specifically for small spaces and a growing number of the things we make are 100% green.

1 Project

Living room - living room idea in New York

224

West Elm

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Business Details

Business Name

West Elm

Website

www.westelm.com

Address

45 Main Street Studio 900
Brooklyn, NY 11201

Followers

3,919 Followers

Socials

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Areas Served

We currently have over 70 West Elm stores in the United States

Canada + Puerto Rico. You can find a full list of current stores (+ some opening soon!) at http://www.westelm.com/customer-service/store-locator.html

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Credentials

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Write a Review

8 Reviews for West Elm

Newest first

Joshua Alan Interiors

West Elm offers a great price point for may projects. Their products usually ship fast and their website is easy to navigate.

November 29, 2018

BV LK

This is a completely awful company to deal with, if you need a delivery in new york. Of course new york city comes with its unique set of rules, about building hours and insurance requirements. They will promise to work with you on this, take your money and then completely ignore all of your building rules. I was particularly lucky- they double billed me for shipping, and now they wont work with me on a delivery day. So now I am owed money AND my furniture. I smell a credit card dispute brewing...

March 27, 2018

Christine Cucjen

West Elm continues to provide consumers wonderful goods. I love shopping in their stores, as well a shopping online. Organic meets classy. Love Love to shop at West Elm because their products provide an outstanding environment to relax and thrill an entertainer like myself. All of my purchases have been a WIN!

February 29, 2016

cryscrossable

I have purchased a few items for my new home. I love the products that are available and the the prices are reasonable. The customer service that I have encountered with this company and been helpful and easy to understand. Thank you West Elm!

February 29, 2016

Michele Taylor Interiors LLC

As an interior designer, West Elm has been a go-to resource for stylish furniture that fits within tight budgets. I also use them when I need final accessories to complete a space. My clients and I have been completely satisfied with their products and service.

September 5, 2014

slybrown

I used some of their Mongolian Lamb Fur pillows for a project, under the impressions that the fur on the pillows were real and genuine because they did not list the pillows as faux fur. But after a short while they started to shed a lot, I contacted West Elm about this and I was told by their representative that these pillows are faux fur, NOT real fur. The rep also told me that West Elm is known for not selling any real fur products. The problem is that they were not honest about the fur, it was misleading that they list their pillows as Mongolian Lamb Fur pillows instead of letting the customers know that they are faux fur.

January 28, 2014Last modified:January 28, 2014

Comment from West Elm:

Hi — we apologize for the misinformation but the Mongolian Lamb Pillows are 100% real wool/fur. This rep was clearly misinformed. Our apologies!

Sheree Stuart Design

I often use West Elm for inexpensive and stylish furniture pieces and accessories for my clients. West Elm continues to have a great selection of pieces for my clients. And the service is great.! I often purchase items over the phone. My only wish is that they had more stores in Toronto! Maybe someday.

January 26, 2014

Chango

We have been working with West Elm furnishings for over ten years now and love the quality and turnover they provide. Their customer service is impeccable and the quality of the goods is very good for their low pricing. We find them to be a perfect go-to source for final project finishing accents and accessories and they will continue to have our loyalty for their excellent quality and customer service.

August 9, 2013Last modified:August 13, 2013

Comment from West Elm:

Thank you for the kind words! We'd love to share some of your finished projects featuring West Elm products on our blog — feel free to submit your favorites: http://blog.westelm.com/home-run-submission-form/

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Frequently Asked Questions

As designers of clean, simple products for modern living, we certainly offer expertise in furniture design. We focus on creating pieces that combine global materials with natural and urban influences, and we'd be happy to discuss how our design philosophy can meet your specific needs for custom furniture.

We focus on designing clean, simple products for modern living, combining global materials with natural and urban influences. Our commitment to quality and thoughtful design, including many 100% green options, positions our collections as a refined choice for those seeking well-crafted home furnishings that elevate their space.

Absolutely, as furniture makers specializing in custom pieces, we are adept at creating bespoke items. We can certainly discuss designing and building custom dining tables, cabinetry, or other specific furniture pieces that align with our clean, simple aesthetic and your modern living needs, tailored to your space.

Yes, we do create made-to-order furniture. As custom furniture makers, we pride ourselves on designing clean, simple products tailored for modern living. We can work with you to bring a unique piece to life, reflecting our blend of global materials and urban influences, ensuring it perfectly suits your home.

As providers of home accessories, we are always curating unique items that complement our furniture. We combine global materials with natural and urban influences to offer distinctive décor that enhances modern living spaces, ensuring a cohesive and stylish environment that reflects your personal taste.

FAQ content may be generated based on the Pro's Houzz profile and website.

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73 Comments

Commented: Will this come back on stock?This item is no longer available. At this time, there are no plans to bring this west elm design back to market. Please see our current assortment of coffee tables at westelm.com: http://wstlm.co/6004...

April 25, 2017

Commented: Sloan chevronThis item is no longer available. At this time, there are no plans to bring this west elm design back to market. Please see our current assortment of upholstered arm chairs at westelm.com: http://wstl...

April 3, 2017

Commented: Small Capiz Pendant need to be hardwired?While we no longer sell this pictured product, it did require hard wiring. For our current selection of Lighting (including other designs of Capiz Shell chandeliers + pendants) please visit westelm.co...

March 30, 2017

Commented: Which color is this couch? Is it the Linen Dusty Blue?This is our Shelter Sectional upholstered in the Yarn Dyed Linen Weave fabric in the Shelter Blue colorway. This is currently available from westelm.com: http://wstlm.co/60008oKTp

March 28, 2017

Commented: Purchase this paper mache panel?Yes this is currently available for purchase. If you click on the MORE INFO link, then click on the VISIT STORE link, you will be directed to westelm.com where you can purchase this exclusive design. ...

March 2, 2017

Commented: Only in white color?Hey there! This is also available in a chocolate color: http://www.westelm.com/products/morocco-headboard-chocolate-g806/?pkey=cbeds-headboards%7Cheadboards&&cbeds-headboards|headboards

February 21, 2017

West Elm

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