Chuck, David, and their team saved me from a nightmare scenario I found myself in by hiring the wrong contractors. The difference between Chuck's team and the shoddy contractors I hired was night and day.
- Chuck came by nearly every day to check up on the work on the house. This is compared to the other guy I initially hired, who just came to collect my check, leaving me to deal with their shoddy subcontractors.
- Chuck and David took the time to perfect the job - most importantly, the leveling. I had pretty janked up wooden subfloors that needed to be worked on. Dave and his crew of 5+ guys worked quickly and efficiently to float the entire area. Even if it meant more material and a higher cost on their end, they put in the extra effort to get the job done right. That's dedication!
- David spent most of the time with the subfloor prep and leveling (the most important part of the job). If the contractors you hire are laying down flooring immediately after demoing the carpet...then that's a pretty bad sign. The first guys I hired had the "get in, get out" mentality and were doing just that. David, on the other hand, took an ample amount of time to vacuum, seal, prep and level the floors. I was amazed at the level of detail and perfection of David's work.
- By the time I had to fire the first contractors, I left with mess. Chuck and David were kind enough to work with what they had left, even if it meant dealing with base boards that were not purchased through Chuck, or having to sort between good and damaged boards.
- The manner in which David set up before working was impeccable. He had the appropriate tools for the job. He set up a vacuum to collect any dust from his saws, and had the plastics covering the walls to protect them from damage. The other guys I hired set their miter saw up next to my front yard, leaving loads of plastic debris all over my plants! Additionally, because David knew how to set up before each leg of the job, he was able to quickly and efficiently finish a job in just a few days.
- The quality of materials they used were industry leading products. David used Bolstik SL-GYP for the leveling, along with the appropriate primer, and foam sealant.
As a fellow homeowner, I urge others to take extreme caution in selecting who you decide to hire, and let touch your home. I've realized that there are a ton of shoddy contractors out there these days who look at these jobs as quick money-grabs. They'll do all they can to minimize the amount of labor, man-hours, and materials on their end, without caring much of the final product you're left with. It might be just a week's project for them, but your floors are something you have to deal with for 30+ years. Don't try to skimp on $2-5k to might cause a $100k problem down the line when you're trying to sell your home.
Thank you, Chuck, David and Shane for the amazing job. I am excited to refer you guys to my neighbors and friends.