

Write a Review
https://www.houzz.com/pro/hallmark-floors copied to clipboard
About Us
A division of Hallmark Home®.
Hardwood specialists since 1998. Hallmark Home offers Floors, Cabinets & Countertops.
Awards
TSCA TITLE VI Compliant since 2008- Facts on our website Best of Houzz | Design 2016, 2017, 2018, 2020, 2021, 2022, 2023, 2025, 2026 Best of Houzz | Service 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025, 2026 WINNER | Starnet Preferred vendor
Category
Back to Navigation
346 Projects
Back to Navigation
Business Details
Business Name
Hallmark Floors
Phone Number
(888) 551-0888
Website
Address
2360 S. Archibald Ave.
Ontario, CA 91761
Followers
630 Followers
Back to Navigation
Services Provided
Bathroom Remodeling
Flooring Manufacturer
Home Remodeling
Interior Design
Kitchen Remodeling
Back to Navigation
Areas Served
Nationwide
Back to Navigation






















Credentials
18 Houzz Awards
5 Houzz Badges
Back to Navigation
Write a Review













200 Reviews for Hallmark Floors
Newest first
Average rating: 4.6 out of 5 stars4.6|200 reviews
Work Quality4.4
Communication4.4
Value4.3
HU-668124427
Average rating: 5 out of 5 stars
I just put in a little over 1000sf of engineered hardwood... I choose the American Traditional series, natural mill run hickory. I couldn't be happier - both with how smooth installation was and the stunning end result! Quality control is very good, with only one chipped board in 1200sf bought (extra for waste/etc)... End of story, it is worth paying for quality material.
February 7, 2026
Donn Marcus
Average rating: 1 out of 5 stars
I would not recommend this flooring since they have discontinued the floor maintenance kits (ReNu and NuOil). The flooring was beautiful and maintained for the past two years, however since Hallmark discontinued these maintenance kits and relies on a third party solution, a purchaser will never get the flooring to be the same. The flooring using the third party solution wants to use water on a oil base floor and leaves streaks and foot prints within the first two days of cleaning and maintaining. I am not sure if this is to void the warranty, however when you purchase flooring; anyone should expect that the manufacturer maintains their own cleaning products. Whoever allowed the third party supplier for expensive flooring should be fired.
December 6, 2025

Comment from Hallmark Floors:
Thank you for sharing your feedback. We’re sorry for the frustration and understand how important proper maintenance is to keep your floor looking its best.
Streaking or residue can occur depending on application or cloth type, and our technical team is always happy to help troubleshoot and ensure the best results.
We’d appreciate the opportunity to assist you directly. Please reach out to our support team so we can walk through the proper maintenance process for your floor and help resolve the issue. 888-551-0888.
Streaking or residue can occur depending on application or cloth type, and our technical team is always happy to help troubleshoot and ensure the best results.
We’d appreciate the opportunity to assist you directly. Please reach out to our support team so we can walk through the proper maintenance process for your floor and help resolve the issue. 888-551-0888.
It’s way to early to say how my new floors will hold up but we are very pleased with the look of the Hallmark organic solid Tulsi hickory we had installed last week, it’s absolutely beautiful. The installers commented several times about the high quality of this particular floor. It was not cheap but more reasonable than anything reclaimed that I saw, it’s a nice alternative & has the perfect amount of distressing unlike some of the saw cut that I thought was too much. Flooring galaxy in St Louis’s team did the install,and they were great from start to finish.


November 25, 2025Last modified:November 25, 2025
HU-716717228
Average rating: 5 out of 5 stars
We installed Malibu Oak. Floors are beautiful! I looked everywhere for months for something I liked better and I couldn't find anything. So I waited the many months for the floors to come in and it was worth it. It makes the home feel natural and healthier not having any polyurethane on them. It makes the space brighter and everyone that comes over comments how beautiful the floors are.
November 18, 2025
newlywed2011
Average rating: 5 out of 5 stars
We did an addition to our home and took our time picking our flooring. I brought countless samples home and we made the decision that Hallmark Alta Vista in Malibu would be the best fit for us. We have absolutely LOVED them! Everyone who comes to our homes always asks about them. They are gorgeous !
October 16, 2025
HU-841268399
Average rating: 1 out of 5 stars
We had Hallmark engineered wood flooring installed and within two days of installation the floor began delaminating. I would NOT recommend this flooring. Deserves zero stars.


September 2, 2025

Comment from Hallmark Floors:
We’re very sorry to hear about your experience. Delamination is unusual, and we’d like to look into what may have caused this with your specific installation. Could you please reach out to our technical team at info@hallmarkfloors.com or 888-551-0888 EXT: 1029 with your installation details and photos?
Our team will review the situation and work with you and your installer to find a resolution. We take all feedback seriously and appreciate the opportunity to make this right.
Our team will review the situation and work with you and your installer to find a resolution. We take all feedback seriously and appreciate the opportunity to make this right.
EKA Build
Average rating: 5 out of 5 stars
Hallmark makes a nice quality floor with beautiful finish options. A cool feature on some of the floors we’ve used is the thicker profile—while we install them finished and ready to enjoy, the added thickness allows clients the flexibility to refinish down the road if styles or preferences change. Great product with lasting value!

July 28, 2025
This review is a little late, but I'm so fed up with these floors that I decided to finally write a review. Here is the back story...we remodeled our entire first floor in 2021. Other than the laundry room and half-bath, our entire first floor plan has Hallmark Monterey Caballero Hardwood Floors, which have now been discontinued. Picking out engineered hardwood floors wasn't easy. Obviously, once a decision is made, you're pretty much stuck with them. We brought home countless samples from multiple flooring companies. We had a designer that provided us with ideas as well. Even after we decided on Hallmark, part of me was hesitant & I even tried looking at other wood floors. Nevertheless, we had to make a decision to stay on schedule with the first floor project.
The floors are decent looking. After a few weeks or so, we started realizing that we may have made a grave mistake. These floors are so soft and sensitive that whenever something is accidentally dropped, it either scratches the floor or you notice a significant dent. These floors are not durable whatsoever. Keep in mind that we do not allow shoes to be worn in the house and we have no pets. All the chairs/furniture, including the range, are fitted with Scotch guard floor protectors. Yet, with all these safeguards, there are several scratches and dents in various areas. They look awful!
It gets worse. From the get-go, we noticed footprints every time. This includes footprints with bare feet or with socks. Even after using their TrueClean Floor Cleaner, as required, we notice footprints immediately. These floors are too difficult to keep clean. We contacted Hallmark and the flooring company that we bought the floors from. They had a person contact me and I explained the issue we were experiencing. He instructed me to clean the floor with a damp cloth, which I did, and asked me if I noticed residue. I did notice a residue. The residue on the cloth was the same color as the TrueClean cleaner. Nonetheless, I was told that they could not help me further and that this wasn't covered under warranty. Even though my specific flooring was discontinued, they are still offering the Monterey collection with the same finish. We deeply regret this decision. I would stay clear of Hallmark Floors.
February 17, 2025
RUSSELL SCHNEIDER
Average rating: 5 out of 5 stars
We took our time picking the right floor and selected Hallmark. It is now installed and looks beautiful. Richards Carpet and Flooring in Ham Lake MN did a great and timely job. They put together a schedule and me it precisely. The 5" Hallmark product looks beautiful.


October 29, 2024
Rita Longworth
Average rating: 5 out of 5 stars
We chose Hallmark floors because we needed to remove the carpet and have something durable because we have dogs. Hallmark floors are durable and look beautiful—we have the Clyde Maple. Originally, we were going to put them in our kitchen/living room and hallway, but I loved them so much when installed that we added on and put them in all of our bedrooms, too. Not only is Hallmark flooring a joy to look at, but it's also a breeze to maintain. Compared to our previous carpet and laminate, it's a world of difference in elegance and ease of cleaning.





June 24, 2024Last modified:June 24, 2024
My finance and I purchased our first home in March! We installed the regatta spinnaker oak floors ourselves…it not only transformed the space but we were able to do it in a weekend! We absolutely love the floors - the quality is obvious and the color is perfect a perfect, light, natural shade. Highly recommend.
May 20, 2024
Paula Dest
Average rating: 5 out of 5 stars
We just had the Avenue Collection-Newbury Hickory installed in our great room and we couldn't be happier! The floor is beautiful and with two dogs, not a paw print in sight! The color and finish are perfect, and the variations give it so much character. The wide board look is truly stunning :)
April 4, 2024
Back to Navigation
26 Ideabooks
Contact Hallmark Floors
Find Lumber and Building Supplies Professionals to Help Get the Job Done
Tired of reading all the DIY tutorials? We are here to help. With over 1 million home professionals on Houzz, you’ll easily find the trusted Lumber or Building Supply Company for your next project in Ontario, CA.
Read Reviews from Ontario Homeowners Like You
Read homeowners reviews before hiring the Lumber or Building Supply Company to help with your project in Ontario. If you have questions, read other homeowners’ reviews or our discussion forum for a second opinion.
Easily Contact Trusted Lumber and Building Supplies Professionals
If you’re browsing Houzz and have a contractor in mind, then you’ll quickly find that requesting a quote is easier than ever. From one simple dashboard, you can manage all the Lumber or Building Supply Company quotes you got.
Frequently Asked Questions
How is Hallmark Floors rated?
Hallmark Floors is currently rated 4.6 overall out of 5
What services does Hallmark Floors provide?
Hallmark Floors provides the following services: Flooring Manufacturer, Home Remodeling, Kitchen Remodeling, Bathroom Remodeling, Interior Design
Where does Hallmark Floors provide services?
Hallmark Floors provides services in the following areas: Nationwide








195 Comments