Long but worth the read if your looking for A++ work for countertops.
Everything from the planning to the finished product is great. The attention to detail is top notch. I met with Oscar and he came out to the house with in a couple hours of calling him to make an appointment so I didn’t have to wait. He met with me on my schedule. When he got there he measured everything out and said he should be able to do the whole job with only 2 slabs. I liked that as others had said 3 would do it. Everything was measured and patterns were made with precision. The nice thing too was we wanted a part of a wall cut down and the old counters removed and he broke the price down in the quotes so that if I wanted to do some of the removal then he would just subtract the amounts from the bid. So that would save me some money and I had a friend do the work and it did save me money in the end.
When planning the job we went to multiple different slab sellers and every time we found different priced slab, Lou gave us multiple quotes. Every time we found a different priced slab Lou had to give us a new quote. Lou never complained at all and would just ask us for the number on the slab and give us a new quote. We finally found one we liked we ended up getting and Lou told us that the one we picked out was on sale from Leventina and so Lou passed the savings on to us.
When we finally got the slab picked out and was ready to draw up the cuts. Oscar let me come out to his shop and we drew on the slabs as I wanted some of the flow of the rock to go in direction in the kitchen and he helped my plan it out to look perfect and have a flow around the kitchen.
The installation crew was great too as they showed up on time and got straight to work. They even helped me move some items in the way without complaining as I was supposed to have all the items moved out of the way when they got here. The installation went well and every piece was measured twice and cut as many times as it took to make the tops fit perfectly. They cut everything so there was only one seam and the seam was sealed so there was no gaps at all. I was surprised at the detail as I was even asking them what about this and that and then I waited till they were done as I didn’t need to worry. They did it right. I could go on about some of the small details but all I can say is JOB DONE WELL!!
Another great thing about Oscar and his crew. There was 2 sinks that did not come in on time and they didn’t even complain or charge me extra as the crew had to come back out and make another full day out of this job. They had to even cut the sink holes on site as they should be been here to get cut before installing. They did what they said they would do and some.
Another thing Oscar did over and above is I had to move some plugs and light switch and he custom made me a wall plate on site out of some drops that I was not expecting. It looks awesome now and complete rather than just having some covers on the switches. Did not expect that and it was his idea and did the job and didn’t charge extra and no nickel and dime extras here.
Oscar even took the drops that were big enough, that I will be making 2 end tables out them as he quoted me a very good price to round the ends on the drops and now I will have matching end tables for the living room.
Please!!! If you need countertops GIVE STA A CALL!! They will do what it takes to do the job right. I have already given there number to my parents and some neighbors and there jobs will go to STA when there ready.
