Best of Houzz 2018
Attic Conversion, Basement Remodeling, Bathroom Remodeling, Brick Siding, Carport Installation, Cedar Siding, Concrete Flooring, Countertop Installation, Custom Home, Custom Home Bars, Deck Building, Deck Repair, Demolition, Drywall Installation, Energy-Efficient Homes, Exterior Door Installation, Fiber Cement Siding, Fireplace Installation, Floor Leveling, Flooring Installation, Garage Building, Green Building, Home Additions, Home Extensions, Home Gym Design & Construction, Home Remodeling, Home Restoration, Kitchen Remodeling, Multigenerational Homes, New Home Construction, Outdoor Kitchen Construction, Porch Design & Construction, Roof Replacement, Siding Installation, Skylight Installation, Structural Engineering, Sustainable Design, Tile Installation, Trim Work, Vinyl Flooring Installation, Wainscoting, Window Installation, Window Replacement, Wine Cellar Installation, Wood Floor Installation, Wood Siding, Wood Stove Installation, Custom Cabinets, Remodeling
Ann Arbor, Barton Hills, Bridgewater, Dexter, Saline, Ypsilanti, Brighton, Gregory, Hamburg, Howell, Pinkney, Chelsea, Salem, Manchester, Plymouth, Northville, Whitmore Lake, Willis, Whittaker, Belleville, Canton, Dixboro
Certified Graduate Builder, Certified Graduate Remodeler, Certified Aging in Place Specialist; Keppler Award for Remodeling Achievement 2014; Member of the BBB: A+ rated. Top 3 Home Builders in Ann Arbor by ThreeBest Rated for the 2016 & 2017 year!
22 Reviews for Acheson Builders
We did not “lie” about our timing – we just couldn’t predict the future accurately. We had no idea that the two clients before them would multiply their projects to become exponentially bigger than first expected. (One went from about $50K to over a million – adding on incrementally while we were in the midst of their project, so planning for and/or postponing of their changes was difficult or impossible.)
We had no idea that in this tight labor market we were going to lose some workers who had been with us for many years, to some large, deep-pocket, subdivision builders. We also didn’t know that the Job Coordinator that we had hired would not work out for us, so we were very short-handed.
We normally state an approximate schedule, like “we expect to...” or “we hope to have the final price ready by next week.” With short staffing in both the office and the field we were not able to complete the final price as quickly as planned. Also we were interrupted by some urgent issues at current job sites that caused unexpected changes of plans. It is very rare for us to cancel an appointment on the day that it is scheduled.
We gave a good value for the $475 paid, as we provided over 12 hours of drafting services, creating the as-built drawings as well as preliminary remodeling drawings. We also provided site evaluations, and problem solving for masonry issues, plaster cove problems, structural concerns, heating, plumbing and electrical issues. We later provided the pricing for all the subcontractors that we had gathered, as an additional favor. The client agreed to settle on a $475 refund because of all these things.
We were very close to being able to actually start this project, within a few weeks or a month, if the client had been patient enough to wait just a little longer. We are sorry that they lost confidence in us. Over 40 years of good reviews and happy clients should tell you that our jobs do not normally get to a frustration point like this.