What you need to know: Canseco delivered ahead of schedule, on budget, and with high quality communication and customer service.
What they did: This was a big project. They put an addition on our house in South Lake Tahoe, which included digging out a crawl space, creating a new retaining wall and subfloor, finishing a beautiful new room, and dealing with the notoriously difficult and slow county permit office.
If you need more details, I have a few to offer:
+ Commitment: Before Canseco Construction ever did work on our house, we worked with them for 1.5 [unpaid] years through an arduous process with architects, engineers, and permit offices to ensure everything was set up right for our addition. By the time we signed a contract, we had been emailing, calling, and doing site visits for more than a year.
+ Joy: Before we signed for the big contract, I did a "trial run" project — moving our kitchen island. His team showed up in matching shirts, had a spirited huddle in our front yard, and did the work flawlessly in half the time estimated. That joyful team spirit continued throughout the big project too. We loved hearing the workers sing loudly, laugh, and genuinely sound like they were enjoying one another and the work. AJ has built a tremendous team culture.
+ Worth Ethic: They often put in 16 hour days to keep things on track.
+ Flexibility: With big projects, things are going to happen. AJ tried to anticipate each thing that could go sideways once they "opened things up" and give us ranges. That really set us at ease. When things didn't go smoothly (materials, subs, etc) he was always responsive and took ownership — even if something was the fault of another contractor or of the county.
+ High quality and design: The work was really quite beautiful. The county inspector remarked at how high quality the work got done at such speed. AJ checked in on aesthetics along the way because he knew they were important to me. Working with him as I picked out the necessary materials (closet doors, window sills, things I didn't know very much about) he was very thoughtful and a good design partner.
+ Communication: Super responsive on text, makes appointments using Google calendar for our phone and in person check ins, remembers my dogs name when he comes. Having a kind, responsive, honest, trustworthy, and joyful team was worth any extra cost we paid by going with Canseco.
Thank you AJ and your fabulous team!