Home Additions, Home Extensions, Home Remodeling, Kitchen Remodeling, New Home Construction, Outdoor Kitchen Construction, Custom Homes
Langley, Aldergrove, Cloverdale, Coquitlam, Maple Ridge, North Surrey, Surrey, Walnut Grove, White Rock
All of our sub-trades are ticketed in their trades. We have in-house ticketed carpenters and joiners. DMC awards are still yet to come.
We at DMC would like to thank you for making this project so enjoyable!! You and Mike were amazing. The fact that you two were so easy to talk to if problems arose, made our lives just that much easier. With everyone working towards a common goal, we couldn't be happier with the final product. And giving you the house and design you wanted makes it that much more fulfilling.
Enjoy the new space and please keep us in mind for any future projects..
The Entire DMC Contracting Crew
We really appreciate everything you said here.. We strive to ensure clients are comfortable, happy and get the finished product they want. Making sure your house was safe for you and your new tenants was our goal. Thanks again for being a great client and making our job just that much more enjoyable
The entire DMC Crew thanks you
I am so sorry to hear about the negative impression you had of my company, DMC Contracting. However, I am a bit confused by your review. We at DMC, take a lot of pride in our work and know that our name carries along with the services we provide.
Let us clarify - DMC got involved following a bad kitchen remodel that had not been completed because it was not going well. Clients were upset with how the previous contractors had served them, and we were brought on to finish and fix up the job. We came back a second time to give them a quote on how much it would be to fix the project. We brought our ticketed joiner with us, (myself and my salesman at the time) to get a closer look at the project to do a good thorough investigation. We took a professional look at the job as it was after the previous contractors left, and attempted to take all emotion out of the process, as we could tell they were upset with the job the previous contractors had done.
After the second meeting my team and I came to the conclusion that this kitchen was well made and installed correctly, the only problems we found were: the boxes had tape edging which was not what they wanted, and the tile floor may have been over priced. All due to the quotes provided by the previous contractor. The biggest thing we found was that the job just had a large problem of miscommunication between the home owner and the previously hired contractor.
After helping them with their inspection, they went on to take that contractor to court and we did not hear about the out come. They were very nice and knew what they wanted, they asked us to give them a quote on replacing 23 windows and one sliding door. We gave them the quote and were granted the job. When we installed the windows we had a change-order signed for installing all new molding, casing the 13 windows, and installing another sliding door in the kitchen and casing the kitchen entry way.
When we installed the back sliding door, the door was set at a standard size due to building code restrictions. We offered to remove and replace the door, but they said they were happy with the install, and understood that if shifted the door over to center it we would be weakening the support structure above. They also knew a custom door would cost more and they were in full communication through this whole change order. We have the documents to back up this communication.
As for the safety of the door height, this was also explained to the client. If he wanted to have the door lowered then we could but it would cost more to remove the concrete threshold, and it would be vary close to the exterior pool deck. To be "up to code" you must have 6” of space under the door to prevent water penetration. This was also explained and they agreed to not go ageist the BC Building Code. Our documents also can back up this conversation.
We at DMC work hard to make sure the client is satisfied and happy with the work and end product we had no idea that the costumer was not happy and they have held this in for 3 years. Why they never told us of any discrepancies until this point - I am unsure.
While we understand your frustration with aspects of your project, and know that issues arise with any construction work, we at DMC have gone above and beyond to rectify any and all issues related to your experience. We have covered multiple expenses, and provided a credit due to the door being unable to be placed in the desired location. Despite the fact all of these items were agreed upon prior to installation and met manufacturer specifications. Our invoices outline the credit to them.
We hope we can resolve this issue and will look forward to working with enthusiastic homeowners in the future.
Owner - DMC Contracting
Abbotsford, British Columbia B4X 2C3