Innovative Design Build

The Innovative Construction team brings a commercial contractor mindset to the residential renovation world. They are professional, understand a construction schedule, communicate changes (both price and schedule impacts) well in advance of a decision needing to be made, and the quality of work they self-perform and subcontract is beautiful. On top of that, the Innovative team is kind, thoughtful, and goes out of their way to limit their impact on you and your family (and your dog’s) daily life. We’ve recommended them to other friends and families who have been impressed with them too!

We hired Innovative to do multiple jobs at our house simultaneously, including replacing our garage doors and building a theater room in our basement. We were a little hesitant to use one contractor for such a wide range of work, but Innovative did an excellent job in all areas. The initial scoping with Clark and the design team of Sabrina and Sally did a great job of moving our ideas to specific renderings and plans with a realistic timeline and cost projection. Once the project started, our project manager, Chris, was our main day-to-day contact. Chris did an excellent job of keeping us updated on everything happening in real-time, giving us weekly walk-throughs and he immediately addressed any issues that came up. Quite a few workers were involved in our project, but Ruben and Mark were involved on an almost daily basis. Mark and Ruben supervised the work throughout the phases of the project, and did excellent carpentry work themselves. They did a great job on the initial framing for our basement, as well as on the installation of a beam in our garage. Besides their talented work, they both were extremely friendly and even helped us with some small things around the house that weren’t part of the project while they were here. We are so happy we went with Innovative for our project and highly recommend them to anyone considering a home renovation project!

After my husband and I moved into our home a year ago, it quickly became clear that we needed more storage space. We also had thoughts on a few upgrades. We wanted to add custom cabinetry to five rooms including the garage, build a climate-controlled storage room in the attic, reface two fireplaces, and completely renovate the kitchen. The kitchen renovation included replacing all the cabinetry, making space for a larger refrigerator, bringing in more light from the dining room, moving the pantry, and installing new countertops. It was obvious this would be a large project, and we wanted a top-notch contractor—someone we could trust to do high-quality work, prioritize safety, respect our home, stick to a schedule, keep the site clean, and deliver excellent results. My husband remembered a former co-worker giving Innovative Design Build a glowing review several years ago, so we reached out to them—and we were immediately impressed with this high-end contractor. From the start, our project developer/salesperson, Trevor Robertson, told us the work would begin in six months, with a specific start date of March 11. During that waiting period, they built the attic storage room for us. This gave us a preview of their process and professionalism. They consulted a structural engineer where needed, protected our floors, walls, banisters, cleaned up daily, and always arrived on time (8 AM to 5 PM). Everyone we encountered was professional, skilled, conscientious, and a pleasure to have in our home. While we waited for the main project to begin, we worked with designer Sabrina Brown to design the space and select finishes. Sabrina was absolutely wonderful—she offered guidance at the right moments, gave her input when asked, and provided detailed renderings to help us visualize the outcome. She took meticulous notes and kept the design lookbook and renderings updated throughout the planning process. Innovative uses an app called Buildertrend where the whole project was documented. Ongoing communication with the team was done through this app as well so nothing was lost in e-mails or texts. It made everything so much easier and kept us organized. As the start date approached, permits were secured, and we had our pre-construction meeting with our project manager, Raul Lopez. Raul was extremely detailed and organized. He kept the Buildertrend calendar updated so we always knew what was happening and who would be at the house. He confirmed the project would begin on March 11—just as promised six months earlier—and estimated it would take four months to complete. He also introduced us to our on-site supervisor, William Lavin, who was excellent in every way. The project finished right on time with no delays. Now that it is complete, we could not be happier with the results. Every part of the process—from the planning to the finish—was handled with professionalism and care. We absolutely and wholeheartedly recommend Innovative Design Build!

We recently worked with Innovative to renovate the bathrooms in our 1910 historic home. My husband and I came to the process a little salty from previous interactions with other contractors, but the Innovative team absolutely renewed our faith in the field. From our very first call with Meghan, to our interview with Clark, every step of the process just felt like kismet. Our designers, Cassie and Cally, were instantly on the same page as us and worked through every tiny detail with me without batting an eye – and I’m certain I gave them plenty of cause to. Trevor, our project manager, went above and beyond; you could tell that he really took pride in his work. Our old house threw plenty of challenges at him, and he just took it in stride. Never once was I worried that he didn’t know exactly what his next step was going to be to solve a problem and to solve it correctly. Meghan and Trevor were transparent and honest, and did a wonderful job of keeping us informed, on-budget, and on-schedule. We were not staying in the house during the construction, but never once did we not feel involved or up-to-date. Prior to the start of demolition, we had the chance to meet everyone that would have a part in the project – the plumbers, the electricians, the carpenters, everyone. Since we weren’t on site every day, we didn’t get the chance to see them all daily, and this was a wonderful touch for us to meet the wonderful people that were transforming our space. Honestly, I can’t think of even one negative thing to say about Innovative or their work. We are beyond pleased with our new bathrooms. I’m not even interested in shopping around when our next project pops up – I’m going straight to Innovative. A special shout-out to Ruben and Mark who might be magicians. Their craftsmanship is outstanding. Truly beautiful work and absolutely wonderful people. And to Chris for stepping in seamlessly to manage things when Trevor was out.

We were a little hesitant hiring a company with all five-star reviews. Yeah, right. But here we are, giving them another one. This was a complicated project to remove a deck and add an indoor/ outdoor living space with a very creative upper and lower roof structure that prevented blocking the light into our living room. Clark and his guys were above and beyond at every turn. The plan called for a curved TimberTech floor and railing. Clark had never done this before, but he studied the process, bought the expensive tools ($3,000), and nailed it! Even with a good set of plans, there were things we could not foresee, and Clark was quite flexible with small design changes, even adding his own good ideas, that I’m sure we’re more expensive and ate into his profit. His guys we’re all out of the same mold. When Diego had spare time as project manager, he would do extra things not in the scope of work, even blowing our leaves! Will committed to cleaning up a small but awkward spill, and brought a toothbrush the following day to work the problem. Our lead carpenter, Isaias, was an absolute magician. It was a pleasure working with these guys. They all have a strong work ethic (especially “Senior”), and we would not hesitate to hire them again. Kevin

Innovative Design Build has been our go-to for major home projects, and for good reason. Clark and his team did a complete house remodel for us 10 years ago, and it was exactly what we envisioned—flawless work both inside and out. More recently, they rebuilt and covered our deck and added an outdoor kitchen with a beautiful, thoughtful design. Santiago’s carpentry was incredibly detailed and precise, and Raul, the project manager, kept us informed every step of the way. We couldn’t be happier with the results. We would absolutely use them again and highly recommend Clark and his team!

I cannot say enough great things about Clark and the Innovative Design team. We trusted Innovative with the renovation of our primary bath earlier this year. Because pictures are worth a thousand words, I'm including some before and afters. Clark and his team are truly the best. They are kind, communicative, timely, considerate and professional. Sabrina was a joy to work with through the design process, taking great care to bring our vision to life down to the smallest details. Chris managed our onsite team, all of whom treated our home with care and respect. Chris communicated with us daily: we always knew when to expect the team, when our water would be off, when the site might be loud, etc. Our house was never once messy - no dust, no debris - always perfectly tidy and clean at the end of each work day. This team has thought of everything. My husband and I felt so valued as clients and received numerous thank you notes throughout the process. We loved the Christmas card too! Clark and the team really care about what they're doing and understand customer service. Before our project began, they hand delivered cookies to our neighbors and introduced themselves, providing contact info in case anyone had any issues/inconveniences while the work was going on. I received numerous texts from our neighbors about how thoughtful and considerate this was. They not only thought of us, but anyone else who may be impacted by our project. If I could give the team higher than 5 stars I would. It's so rare to find this kind of attention to detail. It was truly a delight to work with Innovative, and they will be our first and only call for all projects to come for us. Thank you Clark, Sabrina, Chris and the entire team! We miss you already!

Our aging appliances in an inefficient kitchen layout were starting to fail so we knew we had a decision to make – simply replace the appliances or undertake a full kitchen renovation. As we started the process, we wanted a company that: 1)Had happy clients with pretty and unique projects 2)Worked in the City of Atlanta and understood the permitting and inspection process. 3)Had experience working in Atlanta neighborhoods and was familiar with the constraints of narrow streets and close-by neighbors. 4)Offered both design and build services so it was a one stop shop 5)Would offer updated ideas while retaining the character of our home 6)Would provide us with a schedule of work 7)Would keep a clean and organized work site 8)Would finish our job on time and on budget 9)Would offer a warranty and actually come back 10)Would be enjoyable to work with We found all of that with Innovative Design! From the very first phone call, through the design process and renovation to the just completed 60 day warranty walkthrough, the team at Innovative has been a pleasure to work with and we are loving our space. Their team is large and their roles are specialized so my apologies for any names that we fail to thank. Know that your efforts were seen and appreciated! Shout out to: Cassie and Sabrina for working with us to create the beautiful space. The drawings, furniture layout options and conceptual plans helped us imagine the finished product. Thanks for the help and hand holding as we looked at paint choices and fireplace mantles and for getting the house ready for it’s photo shoot Meghan for taking cookies to our neighbors before the project began Anna who helped us navigate some issues with Builder Trend The Carpentry Compadres – Ruben, Santiago, and Mark – who took walls and windows out and then added new walls and trim and kept the worksite clean . Chris who was at our home nearly every day and would willingly help in any way needed. Thank you for helping with all of those box elder bugs and for figuring out how to get lighting in our upper cabinets and always leaving the site clean and organized. Trevor who made sure we stayed informed through our weekly walkthrough meetings. He listened to our concerns, answered our questions and kept the 3rd party workers moving forward Clark who appreciates his people, company and clients! We are so glad we found Innovative Design-Build!

Of all the contractors we've ever dealt with, we've never been as completely thrilled as we were with everyone on the Innovative team. In every phase of the project - from price estimation, to design, to 6 months of daily construction in the lowest level of our house - everyone involved in our project constantly showed the HIGHEST possible levels of professionalism, punctuality, respect for our privacy, and dedication to the perfection of their various skills. Firstly Clark and Diego were excellent communicators. Always available for any questions or concerns we had, and always ready with solutions. That's not something you can say about all contractors, especially once the big checks have all cleared toward the end of a project. Designers Molly and Sabrina made fantastic layouts both architectural and interior design-wise. They provided many architectural details to carry and enhance details from the other floors of the house into the lower - details that would never have occurred to us, but which we love. Their suggestions in furniture, color schemes, appliances, lighting and other choices were immaculate. It almost seemed like they could read our minds with the various choices of tiles, fabrics etc. Project Manager Diego Hernandez and his team (Isaias, Diego SR, Justin and others) were amazing. Beyond the dedication to (and perfection of) the craft of construction - there was the adherence to schedule, the attention to cleanliness, and general commitment to excellence in every aspect of their work. Diego was particularly adept at meeting the deadlines of the schedule - even when that meant rescheduling his crews' activities to accommodate delays imposed by outside agencies - such as suppliers, inspectors, sub-contractors or the elevator installation company. He also adeptly worked in change orders for us and dealt smoothly with the afore-mentioned elevator installers. Project managing seems to resemble riding a bull at a rodeo at times. Diego never got thrown! All in all we cannot say enough - or recommend highly enough - the phenomenal dedication and expertise we experienced with Innovative Design and Build.

We recently renovated our basement with Innovative and could not be more impressed! We’ve worked on other renovations and this was by far the best experience. I knew when our power, water would be off and back on; Diego and Isais were excellent project managers and communicators. We are thrilled with Innovative and recommend their team highly.

Innovative just completed a remodel on our home. We renovated three baths (including primary), added two new baths, new kitchen and renovated the den and sunroom. We chose Innovative primarily because of their process oriented approach to the project and their detailed planning phase. Molly and the design team had creative ideas during the design phase and came up with a layout we had never considered. The project went smoothly from start to finish. The timeline was clearly laid out, and we knew what to expect each day of the project. The finished product is fantastic. Special thanks to Raul and Haylan who were on site daily making sure everything ran smoothly, and Santiago for his craftsmanship and attention to detail.

The entire Innovative team was great to work with from start to finish. They have everything and everyone that you’d need for your home project. They took care of every step from permitting and design to the final finishing touches. It was great to have Meghan as our main contact during the entire process. Molly brought our vision to reality with suggestions and an excellent design. Our project manager, Diego, and his team, Isaias and Senior, ran a smooth operation and we fully trusted them in and around our house even while we were away from home at times. Our new screened-in porch is now the family’s favorite spot in the house.