WISA recently completed a large-scale project that touched virtually every part of my home. We had worked with them in the past on smaller renovations and had wonderful experiences, so when it was time to take on a major project, we knew who to call. WISA is a full-service contractor with a long track record of performance and five-star reviews. Daoud (owner) and his team are extremely professional and courteous, and Daoud goes above and beyond to make his customers happy.
We first met with Maisa (Interior Designer) and Daoud in December 2021, and over the next several months we had regular design meetings and consultations to scope the renovation. Throughout the planning process, Maisa was extremely helpful in offering advice and ideas, and discussions on cost with Daoud and Maisa were transparent. The design we agreed upon would entail removing multiple load-bearing walls, relocating our kitchen and powder room, updating a hall bath, new ductwork and plumbing, and much more.
Due to the broad scope of the project, Daoud approached it in phases to have the least amount of impact on my family and our living situation. In April-May, windows, doors, our upstairs hall bathroom, and other things that could be done independently from the rest of the project were completed first. The main-level portion began in June with an estimated timeline of 16 weeks; we moved out for most of the summer in anticipation of the plumbing, electrical, and HVAC work to come. We were able to move back into the house in early September while the finish work was being completed on the main level, and things wrapped up in November.
The finished project exceeds our expectations. Everything looks great, is of high quality, and functions well. It looks and feels like a new house. While there were occasional bumps along the way and mistakes that needed to be corrected, the timeline and budget (mostly) stayed on target. Like any complicated reno, not everything went according to plan, but what separates WISA from others is their devotion to making things right. Any time we had an issue, Daoud and/or Faouzi (architect/project manager) were immediately available to address it. Even now, as we notice small imperfections here and there, Daoud will send someone over right away – no questions asked. Large renos are stressful, but working with honest, communicative people makes all the difference. WISA stands by their work, and we’re so glad we decided to trust them with our house.
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