Frontier Custom Builders, Inc
1801 Sherwood Forest
Houston, TX 77043
Custom Home, Floor Plans, Home Remodeling, House Plans, New Home Construction, Pool House Design & Construction
Barker, Bellaire, Bunker Hill Village, Cypress, Hedwig Village, Hilshire Village, Houston, Humble, Hunters Creek Village, Jersey Village, Katy, Mission Bend, North Houston, Piney Point Village, Richmond, Spring, Spring Valley, West University Place
2011 Awards - BBB Awards for Excellence: Pinnacle Award - The Nationals: Gold Winner for Best Outdoor Living Space - The Nationals: Silver Winner for Best Outdoor Living Space - The Nationals: Silver Winner for Best Interior Design of a Home - Star Awards: Winner for Best Interior Design
We apologize for the frustration. This is the last thing we want. The owner does review your questions and concerns each week with the project manager assigned to your job which you indicated is doing a good job. The questions the manager cannot answer, the Owner reviews and provides the direction and information needed to address the question.
The owner keeps logs of communications to make sure each customer is being communicated with and the sites are being inspected regularly. The records show that there is constant communication throughout the week between your project manager and you and your site is consistently being visited throughout the week by your project manager.
We are always trying to do better. If there is something we can do better for you of if there is a better way for us to communicate with you, please let us know. Our main goal has always been and will be to build the best home with our customers.