After interviewing several high quality custom builders, my wife and I chose Garner Homes in Boerne, Texas to build our dream retirement home.
We had been designing our home for over 6 years with our excellent architect and friend Jim Terrian of J Terrian Designs. Trey Garner, the owner of Garner Homes understood exactly what we were trying to achieve - a house with classic lines and architecture combining a mixture of south Louisiana plantation, British West Indies, and Texas Hill Country influences.
We wanted a comfortable, very energy and water efficient home with high quality, low maintenance materials. Trey was great at listening to us and our ideas and suggesting changes that enhanced the objectives we were trying to achieve; for example recommending changing from a standing seam metal to a concrete slate tile roof and recommending a water leak detection system to protect the beautiful oak flooring in the house. He was very willing to incorporate the many energy efficient upgrades - ground source heat pumps, stand-alone dehumidifier/fresh air system, all foam conditioned attic and exterior walls, Zip System Thermal R continuous exterior sheathing and slab perimeter insulation.
The construction process was impeccably supervised by Garner's construction superintendent, Bill Embley, and facilitated and coordinated by their excellent office manager, Natalie Johnson. Bill was uncompromising in paying attention to the smallest detail and ensuring everything was done exactly per our plans. The subcontractors used were well screened and of very high quality. Bill was great about recommending changes and making suggestions to improve the quality and livability of the house. He kept us well informed and updated using email, phone calls, and Garner's Portal which is an on-line secure web site which contain all the details of the project. The web site includes selections, upgrades, financial decisions, questions, documents, and photos. It also kept all (Trey, Bill, our architect, designer, landscape architect and others that we chose) on the same page as to questions and ongoing dialogue and questions.
Our house was built while we lived overseas and, between the several visits we were able to make home, the Portal kept all updated on the progress, upcoming issues and selections, up-to-date financials, change order management, etc.
Also critical and an important complement to the house was our New Orleans style-influenced courtyard and landscaping. Our landscape architect, John Hackett, owner of Dynamic Environments, listened carefully to our wants and designed and built the perfect backyard courtyard incorporating a beautiful spa, outdoor fireplace, gazebo, and outdoor kitchen contained in a stucco walled courtyard - all trimmed in Chicago antique brick.
John Hackett also did an excellent job in designing and constructing our rainwater collection system including early planning and installation of sub-slab rainwater collection piping, meticulously installed half-moon gutters and downspouts, and construction of the 40,000 gallon rainwater tank and enclosure.
The whole Garner team did an excellent job of keeping to our budget and the timeline. All changes that we requested were managed efficiently and fairly. Bill Embley was excellent in meeting our time deadline to be in the house for the Christmas holidays - and that was not easy and took constant management and coordination of his high quality subcontractors.
All punch item items and subsequent minor repairs and touchups have been handled with professionalism and the highest quality.
We could not be happier with our retirement home. We consider the entire Garner team our friends. We could not recommend them more strongly.
Mark & Marcia Pratt