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20 Reviews for eFaucets
Multiple bath hardware purchases
My experiences are piling up with eFaucets and they've been fantastic to work with. I am a THOROUGH shopper and their prices are excellent. They made one mistake w/ an order and fixed it FAST w/ NO hassle.
Purchased wall mounted bath faucet and did not know until day of installation that the valve mixer was a separate part and was not included. Wouldn't you think that in ordering on-line that there would be a "this part required for installation" when adding to cart?
R & R Morano
Don’t waste your time with these people, unless you have a lot of it to waste. The communication for delivery was awful, and ended with me wasting 2 ½ hours at the site for a delivery which never came. Now the whole job is set back, and as this was the last item to be installed,( shower door) the end of the job, including me getting paid, is put off. Not to mention the customer disappointment for an unkept promise outside my control.
First part of my order shipped immediately. luckily the most important part, the valves. Partial order shipped few days later via next day air to satisfy us. Outstanding customer service! Fantastic!!! Will definitely do business with them again! thanks Jennifer!
Paid for next day shipping on my second order with them and there was a delay. Unfortunately, it was due to the snowy weather, so no fault of eFaucets. Took a few tries to get an answer on where my package was and when it would arrive. Got it one day late. eFaucets nicely gave me a 5% discount for the inconvenience. Overall was good experience. Next time I hope not to order during a storm.
The price was right compared to stores like Lowe's and Home Depot and shipping was prompt. Ordered on-line, delivered as promised. I had to call to find out delivery time so if something could have been done different I would have preferred they contact me at least 24 hours prior.
I ordered moen faucet part on Friday a couple days later I was told it had shipped and the next day it was here.. this was with reg. shipping. Couldn't be more happy with the service....
I absolutely love this Toto toilet! I researched the sink and toilet among other items and eFaucets.com had the best prices and free shipping when I called in to verify stock! Wasn't free on site, but called in and they were very helpful, offering me upgrade without even asking. They asked me questions about things I wasn't even aware of like gallons per flush and low flow. Being in Vegas we have strict water regulations, so eFaucets seemed to know and kept me informed. Thanks for great service!
I was very pleased with the communication - and even though the parts were backordered a short time, 2 weeks, they still arrived before expected. Website said 3 weeks. Everything installed and no issues whatsoever. I never even spoke to them on the phone. Emails sent for order confirmation, tracking, delivery. Very seamless and smooth transaction.
eFaucets did a great and quick job of shipping my fixtures, however, Freight Delivery company showed up with one of the Toilets missing. Appears the Estes driver forgot the toilet back at the station or main fascilities didn't put it on his truck. Not eFaucets fault. Estes delivered that piece later in the day. You would have thought they would have checked the invoices to see which products went where .. Other than that ... great job! Kitchen and master bath look amazing!!
I ordered an Insinkerator water filtration filter from eFAucets. Very impressed with the website which is user friendly for the customer. I received my order as promised. Excellent service. Thank you eFaucets.com!
My previous experience was also very satisfying. I'm glad I selected eFaucets.com again for this purchase. Very fast response + shipping time. I'll comeback again to this company that puts buyers satisfaction first. Would be nice if they added tools and other home improvement type stuff.