Backsplash Installation, Countertop Installation, Countertop Repair, Custom Countertops, Outdoor Kitchen Design, Tile Sales, Vanity Installation, Bathroom Vanity Countertop, Kitchen Design, Residential/Commercial Countertops
Beachwood, Bedford, Bedford Heights, Berea, Boston Heights, Brecksville, Broadview Heights, Brook Park, Brooklyn, Brooklyn Heights, Brookpark, Brunswick, Cleveland, Cleveland Heights, Cuyahoga Heights, East Cleveland, Fairview Park, Garfield Heights, Glendale, Highland Hills, Hinckley, Independence, Lakewood, Linndale, Macedonia, Maple Heights, Middleburg Heights, Newburgh Heights, North Randall, North Royalton, Northfield, Parma, Parma Heights, Peninsula, Pepper Pike, Rocky River, Seven Hills, Shaker Heights, South Euclid, Strongsville, University Heights, Valley View, Walton Hills, Warrensville Heights, Woodmere
12 Reviews for Marble Builder Direct
We are genuinely sorry about your bad experience with us. Due to COVID-19 we have been slightly busier than usual with homeowners all looking to renovate. We call each customer morning of install to provide estimate time of install. Our template/install worker is one of the kindest and professional workers around. He simply wanted to get the job done without any room for error. As for the sink, it is the responsibility of customers to provide details of whether they are purchasing through us or we assume one was already purchased and is at location.
We hope you are enjoying the new addition of countertops in your home. We would be willing to work with you again in the future and hope to provide a much better experience for your next visit.
We are genuinely sorry about any issues caused with the service of supplying your home project. We have reviewed your invoice with us and see you signed off on the Customer Satisfaction Form. There were no remarks on your behalf for the April 2020 install we provided. We are always looking to better our service and feel disappointed you did not call or email any sooner.
In the meantime, we hope you are enjoying the new addition to your home, your countertops. Marble Builder Direct would be honored to provide a much better experience for your future visit.
Cleveland, OH 44134