Vivax Pros

After posting this review, Devin, the appraiser's manager, contacted us and she said Vivax would like to make it right. They did. Painters came out and applied the touch-up coat we had been asking for, which took less than an hour with the paint we provided. It probably shouldn't have taken a negative review to get here, but to their credit, they did make good on it. This should get us a few more years until the whole house needs paint, and we will consider giving Vivax another chance. ================================================================= Vivax painted our home over five years ago. The crew was rushed. They left so much primer exposed that they had to come back out twice, and in the end I touched up the lower areas myself because they kept missing them. You're paying for their marketing, not their painting. The bigger problem emerged later. They missed an entire section of 2nd-story siding on the upper peak above the roofline. This wasn't obvious at inspection because the old Kwal paint underneath was the same color as the new paint and was still relatively new at the time. This west side peak is only visible if you step back onto the neighboring property, which is apparently something the rushed crew never bothered to do. But years of weathering have made the failure impossible to ignore. The missed section is now visibly more faded and streaked than everything around it. Normally it's the south-facing side that shows fading first. When I contacted Vivax, they told me it was just sun fading and suggested I pay for a full repaint. I pushed back, and they eventually sent an estimator. To confirm what I was seeing, I ran a simple test: I scraped a small area of a clearly repainted section and found white primer underneath, exactly as expected. Then I checked the peak. No primer. No Sherwin-Williams paint. Just the original Kwal, now aged and streaked. This is not a matter of opinion. Their warranty appraiser looked me in the eye, dismissed the scrape test entirely, and told me the section had been painted but had magically faded more than the adjoining areas on the west side. Then he quoted me $470 to fix their mistake, discounted to $370 because I was supplying the paint myself. That "$100 customer service discount" was just the cost of a gallon I already owned. I gave them a chance to make good on this. They did not. They could have simply said the work was out of warranty. That would have been disappointing but honest. Instead they chose to insult my intelligence.

Vivax did a wonderful and professional job in painting my home, and staining my deck. The entire crew was professional and made sure everything met my satisfaction. My home needed some repairs before painting and the crew took care of each issue. Patrick did a great job in managing the job! I would highly recommend this company and would not hesitate to use the company again.

Kudos to the Vivax crew Macke, Corie, for sales and scheduling. Shout out esp. to Ivan... confidence inspiring project manager from start to finish. Professional staff, easy to schedule. Meticulous prep and paint crew. Highly recommended. Price on par with other bids but with better warranty. Would not hesitate to use again.

The paint job on our house is absolutely flawless, thanks to the incredible Vivax team that worked on it. Their commitment to quality and attention to detail is unmatched. What stood out even more was the exceptional customer service; it was clear that our satisfaction was their top priority. Carlos, the program manager, was impeccable, with every aspect of the job being carefully planned and executed. It was a pleasure to work with such a professional and skilled team. I highly recommend their services to anyone looking for the best in home painting and customer care. Thank You Vivax!!

A++++++ with Coleman n the crew of Ramone. Super professional, grt attn to detail so all areas have sharp edges, clean porch rails! John n Tim are incredle on woodwork needs n make sure it gets done right! So pleased w the finish this Superstar crew will be painting my fence in September!

Totally satisfied with all aspects of house painting project with Vivax. Hunter did an excellent job as the project manager and was always available for any questions or concerns. Thorough walk around both before and after project completion. Answered all questions professionally and courteously. Cannot say enough good things about Arturo and Ivan, the painters. This was a tough project on a ninety plus year old house that really needed some prep work done. The painters did an excellent job on all aspects of this job and I respect them for all the hard work they put in. They are truly the tip of the spear when it comes to customer service. Strongly recommend Vivax for house painting projects!!

Vivax just painted my house it it is so beautiful! The staff was friendly and very efficient. Jamal, the PM, was incredibly professional and enjoyable to work with. I could not be happier with the experience and the completed work.

We had a property painted by Vivax and what an amazing job. The crew was professional and efficient. Actually finished a day early! We thank Lindsey and crew for making the project simple and convenient. Much appreciated!

We had a wonderful experience with the entire team at Vivax. From the estimator to the scheduler to the project leader to the actual painting team, the entire process was easy and stress free. Everyone was friendly and professional, answered any question I had, and put us at ease through the process. This was our first time painting the exterior of our home and it was very past due, our home needed a lot of TLC. Vivax gave it that and our home looks fantastic now. I would highly recommend them to all and we will definitely be using them again when the need arises, whether it's this home or a new one.

The overall job done was amazing. Working with the painters, project managers (Jamal Abdullah), estimators, everyone was unbelievably easy. During their walk throughs they encourage you to find ANYTHING wrong and they fix it immediately. They found things even we didnt see and fixed them on the spot. Everyone was very personable and professional. We were in a time crunch to put our house on the market and they worked with us on dates and got it done in the time quoted. I would recommend them to anyone and everyone (already have to a few people). They're also very affordable.

Remodeling your own home has its advantages and disadvantages. We choose to hire companies to help us this time. We wanted to retexture, paint, and carpet our home. This was a very large undertaking, so I looked for companies that were helpful and thorough. Cleanliness was important to us as the house would be out of sorts for about four weeks. Vivax Pros came to our door in December asking if we had any painting needs. Normally I don’t accept cold calls at the door, but Hanna put us to ease with a no pressure sales pitch. This started our remodel process. Bree the Senior Project Coordinator got the process going for us and recommended a texture company to help us with our first step. Dani came for the detailed paint estimate. She was very good at understanding estimated costs and helping us choose colors. Adam was in charge of our paint crew. He did a great job guiding us through the paint process and communicated well with his paint crew, Vincente and Omar. Vincente and Omar (Mejia Painting) are wonderful people! They are a family team that of course know how to paint but have been doing it for many years. They are very personable and are able to handle my many questions. Really, all of these people I have met or talked to on the phone are the front line or the face of the Vivax Pros business. They all did a wonderful job at helping us move our project forward. It was so refreshing to have such a great business help us with our painting needs. They are a very good and trustworthy company to help in your painting needs. Please do not hesitate to call them for an estimate.

Vivax Pros did an excellent job painting and refreshing our 1950's ranch home with vinyl siding. We had an easy experience working with the sales team to pick out colors, coordinate schedules, conduct a walk-through of our property, and kick the project off. The painter was a pure craftsman catching any imperfection and making sure it looked like new. We appreciated the communication throughout the project to ensure the work was completed to our liking and on time. Top Reasons to Pick Vivax: Colorado company, stellar communicators, no gimmicks, great value, and, most importantly, amazing work. A huge thank you to the Vivax team for transforming our home! I would highly recommend this local company to any homeowner looking for a great exterior painter.