ARD Outdoor

Both of the fire table and umbrella that we purchased are of high quality, while being at a fair price. My purchase experience was enhanced by the knowledge and experience of the sales person who assisted us in the showroom. While the installation service crew were absolutely top notch. They were accommodating, professional, and did everything with great care. I cannot speak more highly of my entire experience with ARD.

ARD Outdoor has been fantastic to us over the many years. They react quickly to any concerns or questions we have had regarding our outdoor furniture. We have sent many of our friends and family to visit their store in Toronto. We love how our patio looks thanks to ARD Outdoor.

We recently bought some outdoor patio furniture from ARD and were very happy with the service and products we purchased. They were great to deal with and looked after us when we had an issue with our shade umbrella. Thank you for great pricing and selection. It made our purchase an easy one to make!

ARD Outdoor has great a selection of well made pieces with sizes that suit small to large spaces. The service is excellent and friendly. The decor is vibrant and stimulates your creativity and makes you want to jazz up our own space. The end of year sale is a city favourite. I’m going back this year to complete my decor.

We bought the most elegant and wonderfully crafted furniture for our home here. Not only were staff courteous but knew their product inside and out. We even bought live rare and exotic palm trees from ARD Outdoor for our lanai. Highly recommended.

Service was great! Staff are friendly and knowledgeable! Princess helped us design our cottage space. She knew the product and showed us furniture that would make our space cozy and elegant!

Terrible experience 1) I went to the showroom to pick out my fabrics and place the order. The showroom was chaos, the staff didn't know their own product, it took hours. 2) My order was written wrong and what I was sold on is not what I got in the end 3) My order was late and instead of being notified, I had to call to find out about the status of things 4) When finally my order was ready, it actually wasn't because the couch was broken 5) Danny (delivery operations) & their delivery team (the only positive part of my ARD experience) found a loner couch I could use in the interim while I await my 4-6 WEEK CONTAINER SHIPMENT FROM CHINA. 6) All my pieces arrived with custom made cushions in totally the wrong size. All of them. They didn't know because they didn't check. Again I had to call. 7) New cushions were put on rush. 4-5 days max I was told. I'm at 7 and counting. Oh and still no one has proactively managed me. I had to call. 8) And when I called I was told by the extremely rude woman at ARD that they were too busy to be on the phone and could not help me. After I gave her my name for the third time, I asked for the manager. I was told that wasn't possible because they were too busy. I insisted. 9) A non-manager got on the phone. No record of my history in the system, no solutions. I had to ask twice for a manager to call me back. Still waiting... Horror show. My fear is that the quality of the goods are about as good as the quality of the ARD team. Time will tell. And we'll see how they do with honouring their warranties if that's the case... BUY YOUR PIECES SOMEWHERE ELSE.

Our landscaping took until fall to complete so we didn't expect to find much selection looking for patio furniture in Nov but we scored at ARD Outdoor! There was a huge selection of in stock items, all discounted. We found the perfect glass top extension table to seat 12 (Madrid Collection) along with a 4 piece Vineyard sectional, all delivered last week. Loving the Infrared Heater by the hot tub and bbq so we can enjoy even when the snow flies. Highly recommend the product and service at ARD outdoor. Thank you!

Initially, we purchased 4 Berkeley barstools and the patio torch heater from ARD Outdoor. We were so impressed with the quality and service that we went back for the Grenada dining table and chairs. They are gorgeous, and so comfortable - we get compliments every time someone comes into our backyard! We continue to recommend ARD Outdoor to our friends!

Very professional service. Beautifully designed products and showroom. Always friendly with a smile. I would recommend this company to others who are looking for durable and quality products.

Furnished a waterfront patio, was looking for something unique and of high quality. ARD Outdoor had many products that helped complete this perfectly. Staff were wonderful and very knowledgeable, especially Pamela who went way above and beyond!