JPRO Painting & Restoration

Working with JPro Painting was probably the best customer service experience my wife and I have ever had. In addition to providing work of the highest quality, Jean Paul (the owner) and his team were honest, friendly, punctual, and flexible. I can’t think of a way in which our interaction with the company could have been better. We received estimates from three painters for the painting of three interior rooms, the kitchen cabinets, and the exterior of our recently purchased house. I contacted JPro after another painter cancelled an estimate appointment, and Jean Paul rearranged his schedule to be at the house in less than an hour. All three estimates were within about 5% of each other with respect to the rooms and exterior. The JPro estimate for the kitchen cabinets was substantially higher. I was impressed with Jean Paul’s friendliness and professionalism during our initial meeting, and I wanted to use JPro, so I called him to ask about the difference. He explained the many-step process the company uses on kitchen cabinets to ensure the quality of the work. I asked him if he would be willing to provide an estimate for a more traditional brush-paint process, and he said that he used to be willing to do cabinets that way but because he now feels so strongly that the resulting quality is subpar, his strong preference is to use the more expensive method. After doing my own research, I learned that Jean Paul was correct. My wife and I decided to proceed with JPro on the rooms and exterior and to postpone the painting of the cabinets. If we do ultimately decide to paint the cabinets, we’ll definitely use JPro. We had the rooms painted before we moved into our house. The project started and finished on time despite our adding a bathroom to the job in the middle. Jean Paul sent us photos occasionally to update us on the progress, his crew left the house cleaner than when they started, and Jean Paul was very flexible in working around the issues associated with the fact that we weren’t on site at any point. The exterior portion of the project included repairing and caulking the HardiePlank siding and pressure washing and painting both the siding and the trim on the three-level house. Jean Paul was on site at the beginning of every day of work and was very easy to get a hold of by phone. His two-man team was always on time and was friendly to my entire family. Jean Paul didn’t bat an eye when my wife and I asked him to add some additional interior projects to the work and was exceptionally patient when, after all of the siding was painted, my wife and I realized we’d made a bad choice on the color. He offered to get samples of our other choices and had his team paint large portions of the front of the house so that we could evaluate those colors. He then gave us a very reasonable estimate for repainting the siding and gave us as much time as we needed to make a decision. We ultimately did change the color, and, despite the headache of redoing a substantial portion of the project in the intense summer heat, both Jean Paul and his crew kept a positive attitude and managed to complete the project within the original estimated timeframe. When the work was done, Jean Paul did a walkthrough with me and identified some small issues that were quickly fixed. He also went above and beyond in figuring out how to reinstall the screens on our screened porches despite that they had been discovered to be broken during their removal. I can’t say enough about Jean Paul and his employees. It was so pleasant to have them around that my family was sad to see them go. You simply will not get better work product or have a more pleasant experience with another company. We’ve worked with a number of contractors recently, and Jean Paul and his team are a cut above.

Having worked with JPro in the past, I can highly recommend them. They are honest and ethical in their dealings with clients. They try to offer great quality work. I also like the fact that they are nice people.

They had a quick response to my request and are very friendly. They fixed some damage to the stucco front of my store and gave it a new paint job. The work looks great!

We have hired JPRO for several painting and restoration projects over the last few years. They have always done a wonderful job. They are on time, professional, and always clean up after the job. We have had some challenging painting requests and they have gladly accepted the opportunity to show their excellent workmanship. They make sure you are happy with the results. JPRO also gave fair bids for all of our projects. They are not the cheapest nor the most expensive painters in the area. They give very fair estimates and they are worth every dollar.

Very Very professional, also very trustworthy. JPRO Restoration was great to deal with they met all deadlines, the price that was quoted was what I paid! I have recommended them to friends and family, they were also very pleased.