(Hidden) and the Distinguished Pools team and subcontractors were fantastic! From conception of the pool/backyard project through completion it was an overall exceptional experience. We went to several pool companies in the San Diego/Poway area and Distinguished Pools was the most responsive. Here are some specifics:
Scope of Project: Remodel/renovation of a 50 year old pool and a major backyard renovation to include: tree removal, extensive concrete removal from backyard, yard leveling and drainage, location change of pool equipment, extensive stone work for deck, wall and pool, adding electrical service to areas, and a BBQ island with natural gas grill, burner and Green Egg.
Concept: We had approached two San Diego Pool companies for estimates and ideas prior to Distinguished Pools and we never received an estimate or return visit. When we approached (Hidden) for an estimate and ideas for the project he came to the house, measured and inspected the existing pool and used the information to create a computer aided design of the property that could be manipulated to help us in the visualization of the full project, materials choices, lighting conditions, everything. While this was a $150 cost, it was worth so much more than that to be able to take project specifics and be able to see results visually. That cost was credited to the project. Worth every cent!
Savings: (Hidden) worked closely with us to on all the details. Cost trade offs from what we thought we might want and the possibilities that newer construction techniques and methods could provide. While I know it likely impacted his bottom line, his suggestions and advice saved us tens of thousands of dollars on the overall project.
Demolition and Construction: Distinguished Pools staff and subcontractors were extremely professional. Due to COVID, I was working from home most of the time, so I could hear the morning safety briefs that the tree cutters gave their crews. The specifics of the day that the team leads gave to the other workers, the general courteousness that all of the worker provided. These were hands down some of the hardest working teams that I have seen for a long time!
(Hidden) was here nearly daily to check on the project and provide any additional guidance. (Hidden) also kept us well informed of delivery schedules, construction stages, and what to expect each step of the way.
It is always dirty and dusty, fact of life, be ready if you have a pool project. But the teams from Distinguished Pools did a great job of cleaning up on a daily basis.
Project Invoicing and Billing: No surprises here, was exactly as expected. Extremely smooth process.
Project Completion/Start Up: Again no surprises here, Distinguished Pools staff, explained what was happening, time frames, what we the owners needed to do (filling, brushing, skimming), and what they would be doing.
For a new pool or pool remodel/renovation, Distinguished Pools has my highest recommendation!
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