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About Us
We have a 3000 SF showroom open to contractors and homeowners. We fabricate granite, quartz and marble countertops. We also distribute kitchen and bath cabinets as well as tile and natural stone products.
Services Provided
Countertop Installation, Countertop Sales, Custom Countertops, Granite Countertops, Marble Countertops, Natural Stone Countertops, Quartz Countertops
Areas Served
Chesapeake, Norfolk, Virginia Beach, Suffolk, Portsmouth
Awards
Angie's List - Super Service Award Winner Best of Virginia Beach Best of Houzz
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Business Details
Business Name
Quality Stone Concepts
Phone Number
(757) 275-9382
Website
Address
1373 London Bridge Road
VA Beach, VA 23453
Typical Job Cost
$2,500 - 25,000
License Number
2705120903
Followers
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Credentials
8 Houzz Awards
4 Houzz Badges
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Write a Review
46 Reviews for Quality Stone Concepts
Newest first
Average rating: 4.5 out of 5 stars4.5|46 reviews
Work Quality5.0
Communication5.0
Value5.0
HU-947484972
Average rating: 5 out of 5 stars
We highly recommend Quality Stone Concepts! Everyone there is fantastic! Ryan was amazing to work with, his customer service won us over from another company! He made excellent recommendations, did his best to accommodate our schedule and budget, and was always quick to respond. When we met in person, he took the time to personally walk us around the showroom and answer all our questions. Top-notch customer service from everyone!
This company believes in quality and craftsmanship as the name suggests. Their efforts to source ethically and limit wasted material was impressive, and their ability to pass on savings to the customer was greatly appreciated! We also loved the technology used to show exactly how the counters would look before making cuts, so that we could feel confident about the install. Our counters turned out beautiful! We have only 2 seams and they are hardly visible, and the veining is lined up very nicely. I also really appreciated the care they took not to damage our floors and cabinets. All around fantastic experience! Thank you so much!!
April 4, 2023
HU-263526141
Average rating: 5 out of 5 stars
Quality Stone Concepts (QSC) recently installed our quartz countertops, and, from beginning to end, they were fantastic! Lou Anne explained the types of countertops and the whole process, patiently answered my questions, and I knew exactly what to expect for every step. Ashley was on top of scheduling and worked with me to accommodate other needs (such as plumbing). Matt measured carefully and Greg did a beautiful job laying out the template for the stone slabs. Mark and John expertly installed the kitchen countertops, including a peninsula and an island. Mark realized that one area of the wall was not even and knew exactly what to do to fix the problem. I don't know the names of who cut and finished the stone slabs, but they fit perfectly and look beautiful. I am so happy with the Calacatta Mystic quartz and the fine job that QSC did, and everyone was professional and so nice, too! Kudos and thanks to QSC!
April 28, 2022
bevinmeredith
Average rating: 5 out of 5 stars
Quality Stone Concepts are an awesome team to work with! They installed countertops for our hall bath and were great to work with from beginning to end! Each person we interacted with from selection to scheduling to install were all very knowledgeable, kind and friendly. Excellent communication and follow up. They were on time for all appointments scheduled. I would definitely recommend them to my friends and family!
November 10, 2021
HU-711734924
Average rating: 5 out of 5 stars
Great company to work with. From the salesman Robbie Anderson to the installers David and Brian, these guys know how to take care of customers. Everyone was very knowledgeable and addressed our concerns with speed and care while explaining the process and timeline. In my book, they have earned the word quality in their name Quality Stone. Thank you again to everyone there that helped make our project a great success.
September 23, 2021
HU-478005325
Average rating: 5 out of 5 stars
Quality Stone Concepts was a joy to work with from start to finish. The craftsmanship of my quartz countertops is stunning. Not only did they answer all my questions, but their suggestions in the showroom enhanced my vision. Installation was quick and simple. I would highly recommend anyone looking for upgrades to their kitchen to choose Quality Stone Concepts.
June 30, 2021
Jaclyn
Average rating: 5 out of 5 stars
We absolutely love our quartz counters. We get compliments all the time. Ryan was wonderful to work with and I highly recommend Quality Stone Concepts.
February 22, 2021
Leo Edwards
Average rating: 5 out of 5 stars
We were referred to Quality Stone Concepts. From the minute we walked in we knew we were going with them. Lou Anne was our initial contact and after explaining the cabinets and countertops we were looking for, she made sure we saw everything available and helped us picking out exactly what we wanted. Robbie helped with the design and his suggestions made our project even better. Jenice and Ashley ensure the installation was done on time and kept us informed of all scheduling issues. Pete, John and Alyssa did a excellent job installing the cabinets. John and Mark did the same installing the countertops. Every step of the process was done in a very professional and friendly manner. We could not be happier with our decision to go with Quality Stone Concepts.
March 26, 2020
Comment from Quality Stone Concepts:
Thanks a bunch Leo!! We appreciate the kind words and the business.
denise polasky
Average rating: 5 out of 5 stars
We were completely impressed & highly pleased with our entire countertop purchase, fabrication & installation. Working as a team, Quality Stone Concepts made sure we received the highest quality of service, with a price we could afford. Highly recommend them!
March 10, 2020
HU-751246204
Average rating: 2 out of 5 stars
Installed countertops a 1/4 inch off. Have been trying to get them to level the counter top but they have been blowing me off for almost three years. I actually asked them to do it and I would pay them to fox there work but they still won't get me on there schedule to fix. Assuming I am not profitable enough.
February 27, 2020
Comment from Quality Stone Concepts:
I just looked and we don't have any open service calls, certainly none from projects originating in October 2017. Please shoot me your name, email, and pictures of the issue you are dealing with and I'll make sure this gets addressed. ryan@qualitystoneconcepts.com
Afife Negus
Average rating: 5 out of 5 stars
Tony and the Quality Stone staff rescued me at the last minute. Professional, friendly, personable, patient, take direction with a smile, seamless install of cabinets, magnificent granite counter top finish, and after completing my master bath I feel like family. I was able to take on the job of totally overhauling my master bath due to the guidance, encouragement and the best referral that Tony gave me.
Due to my positive experience with QSC I have already commissioned them to start another project in my home. Thanks to the amazing service.
February 20, 2020
Comment from Quality Stone Concepts:
Thanks Afife for the kind words and the picture. Looking forward to helping on the next one.
Yiannis Choutris
Average rating: 1 out of 5 stars
Sloppy, unprofessional and unreliable.
Lied about everything and the job is still incomplete. Paid in full and disappeared! Stay clear!
November 30, 2019
Comment from Quality Stone Concepts:
We disagree with this review and as opposed to going back and forth with a "he said she said" we will leave it at this. Quality Stone highly recommends people who embark on a complicated indoor out door remodeling project consult, and hire, a qualified General Contractor for their projects instead of doing it themselves. A qualified General Contractor is responsible for making sure that the project comes in on time and within budget, and they hire and manage sub-contractors, such as brick masons, electricians or plumbers. In regards to the above picture, a qualified General Contractor would have ensured that the brick mason correctly installed the block plum, level and with no voids AND that there was proper support. This would have ensured that there were no future problems with the installed countertops.
HU-602604153
Average rating: 5 out of 5 stars
Top notch from start to finish. I genuinely believe anyone that has had a negative experience is most likely due to issues with their own contractor and/or miscommunication between them. This company listens to every detail and let's you know upfront the best plan of action to complete your request. I've done numerous projects and every single one has been done exactly how we wanted and has exceeded expectations. I've personally been in the business over 15 years and will never take my business anywhere else. There's no need to. Prices are great, and finished product is always wonderful.
November 9, 2019
Comment from Quality Stone Concepts:
Thank you for saying exactly what we'd love to say in response to the last negative review we received. It means a lot more coming from someone else, as opposed to us responding to someone who's angry about how their overall project turned out. Thanks for the kind words and we'll see you next project.
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Frequently Asked Questions
How is Quality Stone Concepts rated?
Quality Stone Concepts is currently rated 4.5 overall out of 5
What services does Quality Stone Concepts provide?
Quality Stone Concepts provides the following services: Countertop Installation, Countertop Sales, Custom Countertops, Granite Countertops, Marble Countertops, Natural Stone Countertops, Quartz Countertops
Where does Quality Stone Concepts provide services?
Quality Stone Concepts provides services in the following areas: Chesapeake, Norfolk, Virginia Beach, Suffolk, Portsmouth
Tile & Stone near Virginia Beach
Professional Categories in Virginia Beach
Virginia Beach Custom Countertops · Virginia Beach Tile and Stone Contractors · Virginia Beach Air Conditioning & Heating · Virginia Beach Electricians · Virginia Beach Furniture Repair & Upholstery · Virginia Beach Gardeners & Lawn Care · Virginia Beach Home Stagers · Virginia Beach Painters · Virginia Beach Plumbers · Virginia Beach Roofing & Gutters
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