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Genuwine Cellars

Genuwine Cellars

Average rating: 4.6 out of 5 stars12 Reviews
Wine Cellars
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About Us

The World Leader in Custom Wine Cellars For almost thirty years years, Genuwine Cellars has stood at the forefront of our industry, redefining the art and science of wine cellaring. As a design and build firm, we possess the potent ability to generate creative ideas, and then transform them into creative realities. Our designs are informed by what we build, and what we build is informed by what we design. This link is critical, especially with respect to wine cellars as it is not sufficient that a wine room look aesthetically pleasing -- it must also be a functional place to properly store wine.

Awards

Best of IBS Finalist 2017-2018 (NAHB International Builders Show)

Category

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43 Projects

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Business Details

Business Name

Genuwine Cellars

Phone Number

(866) 415-7181

Website

www.genuwinecellars.com/

Address

222 Broadway
Manhattan, NY 10038-2510

Typical Job Cost

$50,000 - 2 million

Followers

303 Followers

Socials

Find me on FacebookFind me on LinkedinFind me on my blog or other site

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Services Provided

Wine Cellar Design

Wine Cellar Installation

Custom Home Bars

Custom Wine Cabinets

Custom Wine Racks

Glass Wall Wine Cellar

Glass Wine Cellars

Humidor Rooms

Modern Wine Cellars

Spiral Cellar

Subterranean Wine Cellars

Wet Bar

Wine Bars

Wine Cabinet

Wine Cellar Builders

Wine Cellar Climate Control

Wine Cellar Contractor

Wine Cellars

Wine Lockers

Wine Room

Wine Walls

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Areas Served

New York City

Manhattan

New Rochelle

Boston

Florida

Arlington

Naples

Maryland

And The Rest of The World

Asia

Australia

Bethesda

Big Sky

California

Canada

Centreville Virginia

Chicago

China

Connecticut

Dubai

Ellicott City

Europe

Flower Mound

Illinois

Indiana

Kansas

Massachusetts

Miami

Michigan

Minneapolis

Napa

Naperville

New Jersey

New Zealand

Newport Beach

Newton

North Carolina

North Dakota

Palo Alto

Rhode Island

San Ramon

Sonoma

Tennessee

Texas

Toronto

United Arab Emirates

US

Vancouver

West New York

Wisconsin

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Credentials

5 Houzz Awards
Best of Houzz 2023 - Design
Best of Houzz 2022 - Design
Best of Houzz 2021 - Design
Best of Houzz 2018 - Design
Best of Houzz 2018 - Service
4 Houzz Badges
Star Houzzer
Houzz Influencer
Recommended on Houzz
1,000 Ideabook Saves
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Write a Review

12 Reviews for Genuwine Cellars

NA
Never buy again
Average rating: 1 out of 5 stars
We purchased their product in the UK. It is prohibited to sell electrical appliances that do not comply with a country's regulatory standards. They admitted that their team contacted the supplier directly, who confirmed that a 230V unit is no longer being produced. Despite this, they still refuse to issue a refund after taking £2,500 from us. This has been the worst customer service experience we've ever had.
Genuwine Cellars
Comment from Genuwine Cellars:
Dear Haruka,

We sincerely apologize for the confusion you experienced. As noted on our website and in the unit’s manual, this product is designed and manufactured for compatibility with North American electrical standards only.

To assist you with your concerns, and in good faith, our team provided you with clear instructions on the modification that could be successfully made to the unit to accommodate UK electrical requirements. In the past, such modifications have been successful for our UK and Australia clients to use this unit.

If unit was plugged in and powered on prior to any modification being completed, the unit will no longer operate, which is what you have experienced.
In these cases, the unit is typically considered damaged, which voids our ability to provide warranty or replacement coverage directly. For this reason, the warranty and replacement process must be handled through the manufacturer.

We understand this situation has been frustrating and regret any inconvenience caused.

Please know that our team always aims to provide clarity, support, and solutions wherever possible, and we remain available to guide you in contacting the manufacturer should you require assistance.

Sincerely,
Genuwine Cellars
JB
jbarkin13
Average rating: 4 out of 5 stars
Genuine was very helpful answering any and all questions we had. During installation when we needed some replacement parts they where shipped immediately upon request no questions asked.
KR
Ken Richards
Average rating: 5 out of 5 stars
I recently purchased wine racks and was very happy with the service and end product. I measured the wall and received a couple of plans and options and then ordered my preferred selection. The wine racks arrived when due and were in perfect condition. Couldn't be happier.
BB
Brian Brady
Average rating: 5 out of 5 stars
Excellent unique product, easy to work with and extremely knowledgeable about their product and installation. Extremely professional and quality oriented. Will definitely use them again!
ML
Miracle Construction Ltd.
Average rating: 5 out of 5 stars
We received a custom wine cellar components that were measured to fit our space. We’re extremely happy with the project. Alexandra was very helpful and so easy to work with. We had a section that needed to be rebuilt and we were very pleased on how it was dealt with in a very timely matter. We would recommend this company to everyone.
Scott Ainsworth
Scott Ainsworth
Average rating: 5 out of 5 stars
When it comes to Buying Custom Wine Cellar components there is not another Company in the market place that compares to the Professionalism, Knowledge and Customer Service that Genuwine Wine Cellars delivers. This project had it challenges and Robb and his staff were there to help us through all of the issue's with Building this Wine Cellar in the Desert and dealing with the extreme temperatures and Dry Conditions. This is the only company that JDS Surfaces, LLC will be using for all of our projects moving forward.
LL
Ludwig Lee
Average rating: 5 out of 5 stars
Excellent customer service and beautiful craftsmanship. I am very happy with their amazing work! Quality and detail was excellent. Everything was on time! Very good communication!
SR
Stewart Risto
Average rating: 5 out of 5 stars
Great products at competitive price. The instructions are easy to work with and clear to follow. All pieces fit seamlessly and look fantastic.
AM
Amy McCafferty
Average rating: 5 out of 5 stars
From planning to installation our experience with Genuwine Cellars was exceptional! We decided on The Cube - which was custom-made for an otherwise non-descriptive space off of our kitchen. The finished product is truly a piece of art that we enjoy every day! The mechanics behind the beauty are outstanding - the unit holds consistent temperature with no issues. Installation was thorough, professional and committed - our team wouldn't leave until all issues were resolved and everything was working perfectly. We HIGHLY recommend Genuwine Cellars for the quality of their product, customer service and outstanding trade professionals.
RE/MAX professionals-The David De Leeuw Team
RE/MAX professionals-The David De Leeuw Team
Average rating: 5 out of 5 stars
As a Realtor selling upscale homes in Winnipeg for the last 25+ years, many of the homes I have sold have had wine cellars designed and installed by Genuwine Cellars. Every one of those homes sold for far more than they would otherwise have sold for because of those cellars. As a self professed "Wine Geek", I am always discussing wine with my clients who have cellars and without exception those who have had Genuwine Cellars install their cellars are very happy with the products and service and also over the top proud to have one in their home. I highly recommend them. David De Leeuw The David DE Leeuw Team (Realtors) RE/MAX professionals Winnipeg
Deluxe Wine Cellars INC
Deluxe Wine Cellars INC
Average rating: 5 out of 5 stars
Genuwine is probably one of the best companies you can deal with! Always a pleasure to work with and they are always for you! Whether you are looking for a simple rack to store 20 bottles or create a whole wine room, they are there to work with you step by step to make sure you get the right product! Highly recommended!! A+++++++ Will for sure keep doing business with them!
Form & Function Outdoor
Form & Function Outdoor
Average rating: 5 out of 5 stars
Excellent service throughout the design and decision making process. Superb attention to detail and workmanship. A real pleasure to work with.
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155 Comments

Commented: How deep and where is the condensor?The cabinet itself is about 2' deep and the condenser is located in a mechanical room behind the wall.
March 15, 2021
Commented: Which Leisure Space would you prefer?We are of course biased toward wine cellars and are here to help should anyone have questions about the parameters of putting one in place. We also love custom lighting and beautiful fixtures in our ...
June 16, 2017 in Polls
Commented: Built In Shelving:Built in shelving under the stairs is a great use of space. We've seen beautiful book shelves and even storage cubbies for the family home done this way. Very smart. Of course you can also use under ...
May 25, 2017 in Polls
Commented: About Climate Control Systems you installThank you for the kind note Ann. We would be pleased to help you determine the best location and size of space to meet your bottle storage and aesthetic needs. Feel free to fill out our Wine Cellar ...
May 22, 2017
Commented: Thirsty Thursday Wine Room AdditionThanks for sharing! We'd love to point out the use of stone veneers which can be a great option to keep costs down while still fully completing the look! Notice too how much the ceiling detail comple...
May 11, 2017 in Before & After
Commented: Looking for Ultra-Modern Walk in Humidors for Cigars.This was our project and is one of many walk in humidors we've created. We'd love to help you explore more options and have many recent images that are offline that we can share with you. Please reach...
March 18, 2017 in Design Dilemma
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Frequently Asked Questions

How is Genuwine Cellars rated?

Genuwine Cellars is currently rated 4.6 overall out of 5

What services does Genuwine Cellars provide?

Genuwine Cellars provides the following services: Custom Home Bars, Custom Wine Cabinets, Custom Wine Racks, Glass Wall Wine Cellar, Glass Wine Cellars, Humidor Rooms, Modern Wine Cellars, Spiral Cellar, Subterranean Wine Cellars, Wet Bar, Wine Bars, Wine Cabinet, Wine Cellar Builders, Wine Cellar Climate Control, Wine Cellar Contractor, Wine Cellar Design, Wine Cellar Installation, Wine Cellars, Wine Lockers, Wine Room, Wine Walls

Where does Genuwine Cellars provide services?

Genuwine Cellars provides services in the following areas: And The Rest of The World, Arlington, Asia, Australia, Bethesda, Big Sky, Boston, California, California, Canada, Centreville Virginia, Chicago, China, Connecticut, Dubai, Ellicott City, Europe, Florida, Flower Mound, Illinois, Indiana, Kansas, Manhattan, Maryland, Massachusetts, Miami, Michigan, Minneapolis, Napa, Naperville, Naples, New Jersey, New Rochelle, New York, New Zealand, Newport Beach, Newton, North Carolina, North Dakota, Palo Alto, Rhode Island, San Ramon, Sonoma, Tennessee, Texas, Texas, Toronto, US, United Arab Emirates, Vancouver, West New York, Wisconsin