Advanced Spa And Pool

-Installed wrong pool, received Tamara not Dynasty as ordered -Receipt not given in a timely fashion. Asked for receipt multiple times. Did not receive until pool was already installed. -Pool install issues, pieces not lined up. Caps falling off. Columns misaligned. -Vertical posts started popping off, liner has wrinkles. -No screws or bonding ties for bonding ring. -Pool not in grade. Had to dig ditch around half of pool to pass electrical inspection. -ASAP refused to provide inspection information for pool installation. -Came on property Sunday, unannounced. Caused issues during Father’s Day. -Damaged to double gate on property. -Left trash, debris, buckets of rocks, etc at work site. -Requested more money for sod removal. Not told about this until work was already done. -Tried to double charge install fee. -Did not finish pool filter setup. -Did not put in all needed pool chemicals that were paid for. -Did not provide pool class that was paid for. -Walked off job. Took full and total payment. Did not provide full services. -Threatened to not honor warranty due to us being perceived as “Biden Supporters” by owner due to our factual and very serious complaints. Take my advice and do not use this company. At least for above ground pools, this company was a nightmare to deal with.

We have been working with ASAP for years. We refer them to our customers and we get excellent feedback. They are prompt, professional and high quality. Our customers love them. Our reputation is of upmost importance and we will only recommend top notch companies like ASAP.