About a year ago we decided to undergo a full renovation of our house. We did a lot of research and had our wish list well defined. We interviewed several contractors, some that were referred by friends that have done similar renovations as well as others that we researched, including ATD. From the get go we liked most of the projects that we saw they had done.
The first contact with them was the initial meeting with Valerie, she came to our house to listen to what we had in mind and to go through our wish list to provide a quote. She was one of the most efficient persons that came to our house to give us a quote. She listened and captured every single element of our wish list and did a great rendering of our kitchen that they showed us in our initial meeting at their offices. Joe Aragona and Valerie went into a lot of detail explaining us the whole renovation process and walking us through they estimate for the job. From price perspective they were in the upper end of the range and time wise they budgeted about a month more than all the others. Having said that, Joe explained to us that the additional month was a buffer in case there were any eventualities given the magnitude of our project. The higher price and the additional time budgeted were absolutely worth it. All their staff were very professional during the entire renovation process, from our initial meeting with Valerie and Joe, Justin getting engaged in the project, Chris starting as project manager, Jeff and all the electrical team, Jacob, Paul and the painters, Adam and his amazing railings, the tiling expert, and George Kitson coming up at the end to finish the project and make sure everything was done within the time frame, everyone was very professional and courteous. The job site was kept organized and very clean and they managed to finish the project basically on time (6 months and a week). We went above budget in part because of additional items we added to our list but there was also an item where they use a trade and the initial estimate provided to them was much lower than the final price. Having said that, they told us about the issue and gave us options to go with a more economic or the full price version with another trade that was still more economic than the initial trade they had in mind. There were other minor hiccups in the process but mainly ”non-eventful” issues. Despite the higher price the job is amazing! We love our house! Every room in our house ( 4 storey townhome) was renovated and the final product never ceases to amaze us. The place looks gorgeous, cleaner, more spacious and the quality of the job is superior.
We really appreciated that they are truly a one-stop shop, if you are like us that do not have the time to go to multiple places to go over selections and want someone that is more hands on to coordinate everything in your project (deliveries, having a full inventory of the selections, checking details around the house, keeping you informed of things happening, etc.) ATD is the place to go. We have a few friends that were or are still undergoing renovations concurrently to us and they tell us horror stories of their experiences with their contractors. Nothing like that for us, other than having to move outside our house, the experience was actually pleasant, all things considered. Given we changed everything in our house, we don’t believe we will be doing anything else soon, but if we were to do another renovation we wouldn’t hesitate to call them again.
Many thanks to the ATD team, especially Joe, Valerie, George and Justin! Thanks for helping us making our house dream come true!
58 Comments