I do not recommend Hardwood Lumber Company. We recently bought three walnut cutting boards from them. On the first day we opened them, we washed them with warm water and a rag -- and the grain throughout the board became raised! We did nothing more than take care of the boards exactly as we take care of our other boards, warm water with soap and a rag, and these boards were rough and looked destroyed after one wash.

When I emailed customer service, they lectured me on how to take care of my boards, as though I didn't know. They told me to not submerge in water (we didn't) and to not run it through the dishwasher (we didn't -- who puts their cutting boards in the dishwasher???). The customer service representative then told me I should use mineral oil on the board (which I would typically do anyway for new boards) and SAND it. Now my question is this -- when I buy a cutting board, I kind of expect that the manufacturer would have sanded their cutting boards. This should not be my job.

The worst part is, no matter how much sanding you do, on cheap boards like this, the grains will never be smooth and will continue to raise. I do not consider these boards to be food safe.

Finally, the shipping on these boards was expensive -- almsot $30. When I asked for a refund on the product and the shipping, they told me they would charge me a 20% restocking fee. There are many better cutting boards out there. Given my experience with the quality of these products and the level of poor customer service, I would never buy anything from this company.